Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/a26f9f83/public_html/articles/includes/config.php on line 159
Neogtiation: How to be Right Without Making Other People Wrong > NetSparsh - Viral Content you Love & Share

Neogtiation: How to be Right Without Making Other People Wrong

What exactly are we trying to accomplish by proving to others that we're right? We might win the argument but ultimately lose the relationship. Perhaps a better, deeper-rooted question is this: Why do we lose sight of success, of our big objective, when we feel challenged or intimidated?

When I prepare to negotiate, provide a service or turn my employees' talent into performance, I know deep down that if I make people feel valuable they will see my input as having value. But in that moment when they are just hands-down, across-the-board dead wrong, I sometimes can't stop myself from letting them know how incredibly wrong they are. When that happens, my ability to influence them vaporizes on the spot, and I'm left dealing with the response I created by making them wrong.

I think this is the most consistently counterproductive thing we do in business and, I suspect, in our personal lives too. It may be the foundation of communication breakdown. Maybe this behavior is so prevalent because it's part of human nature. Could we be natural born jerks? (Jerkdom ? nature or nurture?) If so, how do we overcome the urge to prove our point at the expense of our business or relationship?

Wynn Solutions studied thousands of top communicators and saw a common behavior among them: the practice of not making people wrong. We decided to find out how they did it.

We discovered that these top communicators lowered their expectations of other people's behavior before meeting with them face to face. It seemed to reduce the tendency to overreact in the heat of the moment. Also, they walked in the door with an agenda of not making the other person wrong and of looking for areas where the other person's knowledge was strong. So when that moment came ? when other people made their limited knowledge obvious ? top communicators were not so ready to pounce.

This approach may sound a bit condescending to some, but it sure beats dealing with communication issues you create for yourself by having to prove you're the smartest person in the room. It allows you to be right without making others feel wrong.

© Garrison Wynn,CSP 2005

Garrison Wynn is a nationally known speaker, trainer, and consultant. He is the president and founder of Wynn Solutions, specializing in building profitable business relationships.

888-833-2902
http://www.wynnsolutions.com

In The News:

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

Fast Company

Four things you absolutely must do in your salary negotiation
Fast Company
Countless job seekers and employees still struggle with negotiating salaries and advocating for themselves. But let's say you've worked yourself up to asking for a higher salary. You could still be missing out on perks that can further enhance your ...


Training Journal

Five strategies to sharpen leader negotiation skills
Training Journal
Training in negotiation skills can be done as a stand-alone event or as a regular part of company meetings. For conflicts that involve customers, it's important that employees know they are authorised to offer refunds or other compensation without ...


Christian Science Monitor

White House negotiation tactics may not pay off, America needs to consider civilian costs of coalition efforts in ...
Christian Science Monitor
White House negotiation tactics may not pay off, America needs to consider civilian costs of coalition efforts in Yemen, The EU needs financial consumer protections, Why are tech companies in Korea summit?, It's dangerous to give algorithms control.

and more »

NCSO assists in hostage negotiation class
Corsicana Daily Sun
Texas Association of Hostage Negotiators conducted a week long Basic Negotiations course led by Lt. Melanie Cagle, vice president of Region One of the Texas Association of Hostage Negotiators, in Rockwall. Navarro County Sheriff Elmer Tanner and Sgt.


KPTV.com

Police searching for armed robbery suspects in N. Portland; SERT, Crisis Negotiation Team responding
KPTV.com
The Special Emergency Reaction Team (SERT) and the Crisis Negotiation Team (CNT) have responded to the 7100 block of North Chase Avenue to help officers with the neighborhood search. The suspects are described as two white men in their 20s, both ...


Clinical Advisor

5 Tips to Negotiate a Better Job Offer
Clinical Advisor
There's still one thing left to address: the negotiation. Before you sign on the dotted line, you and your prospective employer will need to come to an agreement on how you'll be compensated for your services. Job offers are negotiable, so don't assume ...


New York Times

Grassley Extends Negotiation Deadline for Christine Blasey Ford
New York Times
WASHINGTON — After a tense night of legal brinkmanship, the chairman of the Senate Judiciary Committee late Friday told lawyers for the woman who has accused Judge Brett M. Kavanaugh of sexual assault that they can have until 2:30 p.m. Saturday to ...
Kavanaugh's accuser accepts request to speak to Judiciary Committee next week, lawyers sayCNN
Trump Attacks Kavanaugh Accuser By Name Amid Negotiations For HearingKUOW News and Information
Political negotiations over Kavanaugh accuser's testimonyFox News

all 7,000 news articles »

KPTV.com

Police searching for burglary suspects in N. Portland; SERT, Crisis Negotiation Team responding
KPTV.com
PORTLAND, OR (KPTV) - Officers are searching for possibly armed suspects after responding to a burglary in north Portland early Monday morning. The Special Emergency Reaction Team (SERT) and the Crisis Negotiation Team (CNT) have responded to ...


Cloudflare Improves Privacy by Encrypting the SNI During TLS Negotiation
BleepingComputer
An application with SNI support includes the hostname it is trying to reach at the beginning of the handshake process with the server. This initial conversation in the TLS negotiation process happens in the clear, exposed to every node along the way ...


Los Angeles Times

Review: Sluggish South Korean crime drama 'The Negotiation' fails to create sparks
Los Angeles Times
Marked by its lack of intensity, the South Korean crime drama “The Negotiation” stars Son Ye-Jin as no-nonsense Seoul police inspector Ha Chae-youn, who specializes in defusing hostage situations, and Hyun Bin as charming arms dealer Min Tae-gu.

Google News

Secrets of the Trade Revealed: Bartering for Business

In its simplest form, bartering involves an equal trade. One... Read More

The Six Rs for Changing MInds and Overcoming Resistance

This article borrows from Howard Gardner's book, "Changing Minds" (2004).... Read More

Games are a Reflection of Behavior

You are standing on a small stage yelling, "What's the... Read More

Barter: Its Not Just for Doctors Anymore

Time was, in the country, the local "doc" was as... Read More

How To Communicate Using Space

What Is Proxemics?The study of the communicative aspects of personal... Read More

Negotiate Your Way to a Better Salary

1. Be persuasive: It's hard to force your boss to... Read More

Negotiating Skills: Ask For More Than You Expect To Get

It creates some negotiating room, and you might just get... Read More

What Are The Four Types Of Negotiating Outcomes?

Negotiating outcomes are the types of results that can happen... Read More

National and Cultural Negotiation Style

Cultural and national negotiation styles reflect communication behaviors and the... Read More

Can a Service Be a Commodity

Well Enron dealt with this a little for instance an... Read More

Managing Conflict, in Life & Work: Using Ancient and Modern Approaches

"Conflict" is a word that can have varying degrees of... Read More

Negotiation: A Compromising Position

Negotiating is a hot topic these days for a good... Read More

Negotiations: The Art, Science, & Sport of Online Deals

Negotiations can seem as complex as physics, and in fact,... Read More

Negotiate to Your Advantage

The hardest and most important part of any negotiation is... Read More

How To Deal With A Complainer

How To Deal With A ComplainerA Complainer Is Characterized by:1.... Read More

Negotiating: Forcing vs Compromising

Forcing is a hard-nosed approach that makes heavy demands from... Read More

Where to FIND the BEST Employees --

Obviously, you might logically say, "that is good!" You would... Read More

Embarrassed To Discuss Your Prices? Seven Common Reasons We Cant Talk About Them

Last week, a wonderfully-skilled electrician installed a new light fixture... Read More

Negotiating Tactics: How To Strike A Negotiable Opening Shot

There is no right or wrong to fire up your... Read More

Business: Keys To Negotiating Well

Whether it's buying a car, asking for a pay rise,... Read More

Cross Cultural Negotiations

Cross cultural negotiation is one of many specialized areas within... Read More

A One Stop Financial Solution

Amy Wright, 34, was extatic when her realtor showed her... Read More

Just Ask!

Ask and you shall receive & knock and it shall... Read More

Lets Make a Deal

Smart buyers will always ask for a better price. Unfortunately,... Read More

Resolve Conflict In 6 Easy Steps - The BEDROL Method

The principles of Negotiation can work for you in any... Read More