Telemarketers May Have Ruined Everything

I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it.

The problem is, they usually don't remember filling out the form or they don't remember why I am calling. Most of the time, I get polite people but on occasions, it's pure hell.

It's like these people should think that their phone is off limits to everyone. I even got some people filling out my form with the name "who Cares". What kind of a name is that. How am I suppose to reply to that?

Simply put, I just deny getting letters like that. To be in marketing, you sometimes have to have thick skin. I am not one with so thick of skin. I really get my feeling hurt. When my feelings get hurt, my anger shows.

People are looking for an opportunity and fill out your form asking you to call them and when you do, it's like they were waiting or better yet daring you to call. When you get them, it's always at the most inconvenient time. Did they forget that they told you the best time to call.

One lady told me that it's never a good time to call but call anyway. How do you approach this situation. You can bet, I didn't waste my time with her. I think you are getting the picture here.

Now, I really had to think about myself here. When my phone rings, what am I thinking about? I am sure telemarketers have gotten to the most of us. I really hate it. I get called 2 to 3 times a week for donations, sweepstakes, or some kind of gimmick and to be quite honest, since I am in marketing myself, my own phone number is on my web site.

Even though I belong to the no call list, people still call.

What can you do about it? Nothing. Why? Usually they don't have caller Id show up. That is the bad thing. You would think that caller ID would work in reverse of the way it does.

Caller ID should show up for the people you don't know so that you can decide whether to answer or not. Instead, you have to answer those calls to find out it isn't anything important.

Are you ready for the good news. Whether you hate calling people or not, you still get more people saying yes by this approach than simply emailing them.

I know it's tough to put all your feeling behind you and call that next SOB, but sometimes you really do meet some fantastic people.

If you get that SOB, that just happens to be drunk or suppose you just woke him up, then hey, hang up and go to the next client. Just do it.

Your going to hear all kinds of stories. I even felt sorry for people. Remember, this is your job. Turn things around. Suppose you were going to get fired if you did not make a certain amount of calls per day. I assure you, you would call. It is a matter of keeping food on your table for your children or living on the street.

I have an alternative for you if you just cannot find yourself calling people. Hire it done. Yep. Hire a student that needs to make extra money. Place an ad in the newspaper and have them call everyone you choose and pay them per call or by the hour. Tell them to learn the script and pay them. Simple huh.

Still can't find a way to call people. Don't give up. It's a lot harder but you can try having them call you. I doubt most of them will. However, some will. Instead of your ad asking them to fill out a form, ask them to call a number and you make sure you answer it.

"Just Straight Shooting"

Randall Stafford
http://www.randallsquare.com

Marketing Since 1994

In The News:

Sales trend for 2014: Telesales will have to make dramatic changes  SmartCompany.com.auTelesales will have to change in response to the demands of increasingly sophisticated buyers.
Albania's anti-trust body clears sale of 85% of data processing firm CC Tirana  SeeNewsTIRANA (Albania), September 14 (SeeNews) – Albania's competition authority said it has approved the sale of 85% shareholding interest in call center and data ...
Behind every cold call is a person hating their life  The GuardianSpare a thought for the lost soul on the other end of the line – and let's hope that the new British legislation will put an end to nuisance phone calls.
BW Businessworld Life Insurance Summit 2017 | 'Digital Adaptation Tremendously Reduces Insurance Servicing Costs'  BW BusinessworldE-insurance, which keeps insurance records through repositories, is expected to drive digital penetration of insurance products, , BW Businessworld Life ...
FCA fines Stonebridge Insurance £8m for mis-selling accident plans  The GuardianAlmost half a million customers across Europe now in line for compensation over sales made between 2011 and 2012.

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared... Read More

What Level Of Telephone Sales And Customer Service Do You Provide?

Using the telephone as an effective sales and customer service... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

No More Cold-Calling? Well, Almost...

We do not advocate cold calling in High Probability Selling.... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer... Read More

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More