Marketing Conversations, And Conversation Stoppers

Where many marketing conversations get off-track are the ones you have with yourself, before you even pick up the phone or initiate the handshake. As independent professionals, usually at the helm of solo businesses, we sometimes find ourselves facing daunting internal obstacles as we try to begin our day's marketing activity. With no one in our office-of-one to help with a confidence booster, an important resource to have in our self-management toolbox is a means of submitting the negative self-talk for an internal Second Opinion.

Let's imagine you're about to pick up the phone to follow up on a promising contact you met a few days ago. You recognize that the clammy hands gripping the phone are a sure sign that Fear of Rejection is in charge. You've convinced yourself that the voice about to answer your call is just waiting for an excuse, any excuse, to hang up. What to do? Time for a Second Opinion!

The Department of Second Opinions draws on that part of yourself that knows enough to question the self-defeating voices by asking, "How real is this?" Buttressing its wisdom is the recognition that a conversation underlies every marketing activity as sub-text, a conversation that's usually unspoken. While we may tend to think of marketing as telling people what we do, in fact all our marketing activities implicitly ask a question: "Do my services have potential value to you?" When Fear of Rejection is in charge, the door slams shut on any potential conversation. "Do my services have value?" "No!" End of conversation. But what if you stay in the (unspoken) conversation and wonder, "What are they actually saying no to, and why?" They could be saying no to having the conversation now, or to a perceived misfit between their needs and your services, or even to the person they couldn't say no to 10 minutes earlier!

Viewed in this light, the imagined door slamming shut in your face shifts to a swinging door. Even if it shuts, you're likely to come away with useful information about the needs of this prospect, or about how to better position your services for your target client. Even if it shuts on him or her as a prospect, you've gotten the word out to one more person about your services.

Another conversation stopper, particularly seductive for service professionals: "I Can't Sell Myself". This one actually negates any conversation from the outset, presuming instead that rather than talking, you have to convince or even manipulate the prospect. A Second Opinion might point to a more promising line of inquiry such as: How do I quickly and accurately inform myself about my prospect's needs and present my services as an effective solution?

Shifting the internal voices ? abandoning the conversation-stoppers or door-slammers and instead framing a question - gives you a good chance of getting off on positive footing for the actual conversation. It's very helpful to remember that even if the prospect says no, this doesn't have to be your last opportunity. When you relax into the conversation, into listening and asking as well as telling, you may hear an interest or need that has no direct connection to your services but provides a basis for staying in touch. This will indeed have been a successful marketing conversation! Good luck.

About The Author

Nina Ham, certified coach and licensed psychotherapist, is principal of Success from the Inside Out, providing individual coaching and teleseminars to build the skills, attitudes and habits for sustainable success in your career or business. Mail to: [email protected], subscribe in subject line, for free monthly e-zine, or visit http://www.SuccessfromtheInsideOut.com.

[email protected]

In The News:

China's auto sales fall in November for fifth month  Moneycontrol.comSales of SUVs, sedans and minivans in the global industry's biggest market plunged 16 percent from a year ago to just under 2.2 million.
How retailers make fools of us at the sales rack  Washington PostThe more you know about how sales work, the less you might be inclined to pat yourself on the back.
Oppo, Vivo post combined loss of Rs 1,225 crore even as sales rise 20%  Economic TimesKOLKATA: Oppo and Vivo posted a combined loss of Rs 1,225 crore in the first six months of the current financial year even as both companies, owned by ...
Wix launches a new suite of products for support, sales and marketing  TechCrunchWix is taking a big step beyond website building today with the launch of a suite of products called Ascend. PR Manager Matt Rosenberg explained that just as ...
Fox Reshapes Ad-Sales Unit as Disney Deal Nears (EXCLUSIVE)  VarietySome of 21st Century Fox's best-known ad-sales executives will leave the company when it closes a large sale of its assets to Walt Disney and streamlines itself ...
Amazon sackings 'follow sales data leaks'  BBC NewsAmazon has sacked workers it believes had been misusing internal data on high-selling products, the Wall Street Journal (WSJ) reports. Amazon reportedly ...
Major chunk of agri sales should go to farmers: Adi Godrej  Moneycontrol.comHe explained that there are a lot of government rules, which only allow marketing under certain conditions.
Xiaomi Redmi Note 6 Pro to go on sale today at 12 pm via Mi.com, Flipkart; to be now available in open sales  Times NowXiaomi Redmi Note 6 Pro has been an instant success in India and while the biggest highlights of the smartphone include quad cameras, an FHD+ display, ...
Shocking! Apple’s iPhone sales might actually be stronger than expected  BGROver the past few weeks, shares of Apple have been in something of a free fall, plummeting from an all-time high of $231 this past October to about $165 earlier ...
Michelle Obama memoir sales top 3 million, book tour extends into 2019  USA TODAYThe former first lady's memoir 'Becoming' joins elite list of fastest-selling nonfiction books in history. She extends her book tour into 2019.
Egypt restricts sales of yellow vests to stop protests  BBC NewsSales of the vests are restricted to stop copycat protests on the anniversary of the 2011 uprising.
Auto sales in November skid on inventory correction, liquidity crunch  LivemintNew Delhi: Domestic sales of bigger trucks and buses fell in November for the first time this fiscal as a liquidity squeeze at non-banking financial companies ...
OnePlus 6T sees 249% sales boost from T-Mobile, CEO talks 5G, TV, security, smaller phones  9to5GoogleNo longer the startup it once was, OnePlus has seen massive growth over the past few years. Now, with the help of its first US carrier launch, the OnePlus 6T is ...
China car sales suffer steepest monthly fall in 6 years  Financial TimesThe Chinese car market suffered its steepest monthly fall in more than six years as the country heads for its first annual decline in three decades. The world's ...
"EV Sales Capital Of The World" Is Shanghai  CleanTechnicaThe International Council on Clean Transportation recently released a report on EV sales around the world.
Court orders China sales ban on older Apple iPhones in Qualcomm case  Economic TimesSAN FRANCISCO: A Chinese court has ordered a ban on the sale of several older Apple Inc iPhone models in China for violating two patents of chipmaker ...
China's Slowing Car Sales Show The Harsh Realities Facing Global Automakers  ForbesWith the news that China's car sales fell for the fifth consecutive month in November, global automakers face a harsh--if not unfamiliar--reality in China.
No more flash sales, Xiaomi Redmi Note 6 Pro goes on open sale in India starting Dec 12  India TodayRedmi Note 6 Pro received great response from the consumers during the flash sales. As Xiaomi had announced, the company managed to sell 6lakh Redmi ...
The Most Popular Platforms and Devices for eCommerce Sales  PriceonomicsThis post is adapted from the blog of Heap, a Priceonomics Data Studio customer. Does your company have interesting data? Become a Priceonomics customer ...
Best selling cars of India in Nov 2018 - Maruti Swift No 1 with 22k sales  RushLaneNovember 2018 was not the usual month where car sales were concerned. It is normally seen that during the festive season car sales are at their peak, but that ...
CURE Pharmaceutical IPO: Overvalued At 314x Forward Sales  Seeking AlphaCURE Pharmaceutical Holding Corp. is a drug formulation and delivery technology company researching and manufacturing novel dosage forms.
Medical marijuana farming and sales proposed in Georgia  MyAJCGeorgia lawmakers are recommending that the state government pass laws next year to allow hemp farming and cannabis oil distribution. The proposals from ...
Photo of the day | Children help charities with craft sales  Santa Cruz SentinelLiam Tiapani, left, tries to sell his homemade holiday gifts at the Spring Hill School Holiday Craft Fair and classmate Erik Huemer looks interested. All the ...
Columbia Sportswear hires Ruppe to double footwear sales  OregonLive.comApparel maker Columbia is determined to become more of a player in footwear. It has hired industry veteran Peter Ruppe with the mission to double footwear ...
Titan eyes Rs 45 cr sales in 2019 from saree brand Taneira  LivemintAt present, the brand has four stores – two each in Bengaluru and Delhi, including the newly launched store.
Carpetright losses widen as sales fall  BBC NewsSales are still falling at the retailer which is closing stores as part of a restructuring plan.
The Sales Center in Wenzhou TOD New Town / NAN Architects  ArchDailyCompleted in 2018 in Wenzhou, China. Images by FangFang Tian. TOD International New City sales office is an experimental architecture piece designed by ...
PepsiCo VP sales Harsh Rai quits; succeeded by NourishCo MD Ajit Dheer  Economic TimesNEW DELHI: PepsiCo VP and general manager sales Harsh Rai has quit the company, ending an over-decade-long association with the beverages and foods ...
Survey says Cobb would support new sales tax for transit projects  MDJOnline.comMost Cobb residents favor the creation of a new sales tax to fund transit projects, including bus and rail, according to the results of a survey released Tuesday.
'Baby It's Cold Outside' Sales Soar as Radio Stations Reinstate Song Despite Controversy  PEOPLE.comNot many holiday classics have stirred up quite as much controversy as “Baby It's Cold Outside.” A week after the song, which was first penned by Guys and ...
Franklin votes to restrict sales of dogs, cats  The TennesseanA divided Board of Mayor and Aldermen voted 5-3 to pass an ordinance regulating pet stores at its meeting Tuesday.
Best Whiskey Brand for Boilo Means Big Sales  WNEP Scranton/Wilkes-BarreSCHUYLKILL COUNTY, Pa. -- The maker of a certain type of whiskey has its biggest sales in the country in Schuylkill County, especially during the holidays.
Amazon India to host online sales event for SMEs  Economic TimesBENGALURU: The Indian arm of global e-tail major Amazon will host 'Small Business Day' online shopping event on December 16 to promote small and ...
November metro Milwaukee home sales rise 0.6 percent  Milwaukee Journal SentinelNovember sales of existing homes in metropolitan Milwaukee rose 0.6 percent from a year ago, helping to keep the 2018 four-county housing market roughly ...
Retail marijuana sales OK'd in Salem starting Saturday  The Salem NewsSALEM — Alternative Therapies Group can begin selling recreational marijuana in Salem on Saturday.
Lake Lorraine townhome sells for $665,000, topping home sales list  Sioux Falls Argus LeaderBuilt just this year in the flourishing Lake Lorraine mixed-use development, which includes The Shores at Lake Lorraine townhome development.
Utah County Commissioners delay decision again on implementing sales tax  Daily HeraldThe Utah County Commission has again delayed a decision on implementation of a county-wide sales tax Tuesday after lengthy discussion and public ...
Glossier Hits $100 Million in Sales and Takes Aim at Big Beauty  BloombergGlossier Inc., the fast-growing millennial makeup company, will surpass $100 million in revenue this year, according to Chief Executive Officer Emily Weiss, and ...
Harley-Davidson sales decline worsened in October and November, new product needed: Wedbush  MarketWatchHarley-Davidson Inc. HOG, -2.33% sales worsened after September based on channel checks conducted by Wedbush analysts, with dealer contacts estimating ...
Court invalidates four timber sales in Tongass National Forest  Juneau EmpireA federal court invalidated four U.S. Forest *Service* logging projects in Alaska's Tongass National Forest, ending a decade-long legal struggle with ...
Nintendo's Reggie Fils-Aimé Talks Switch Sales, 'Super Smash Bros. Ultimate' DLC And 2019  ForbesNintendo of America CEO Reggie Fils-Aimé talked to Forbes about Nintendo's holiday and how it'll look to tackle 2019.
New era as Avensis leaves stage after 91,746 sales  Independent.ieAnd so it is goodbye to the Toyota Avensis. Yes, the car that carried so many families, taxi passengers and God knows who/what else for so long has passed into ...
Slowing sales, structural shifts and rural demand is bringing small cars back into focus  Economic TimesA deep structural shift emerging in consumer demand is sending car makers back to the drawing board.
India car sales analysed: November 2018 - CarWale  CarWaleAfter a lacklustre Dussehra, Diwali too failed to drum up adequate sales for automotive companies in the month of November. And the charts seem to be painting ...
Nintendo Switch sales hit 1.4 million in UK, with PS4 on 6+ million  MetroA rare insight into the UK games market has given specific sales numbers for the Switch and PS4, just as Smash Bros. breaks records in Japan.
UK economy slows as car sales slide  The GuardianBrexit jitters weigh on manufacturing and automotive sectors, official data shows.
West Monroe Board of Aldermen pass both sales and hotel occupancy taxes  Knoe.comTwo new taxes passed Tuesday night in West Monroe. The West Monroe Board of Aldermen voted unanimously on the measure.
Costco Sales Rocket Higher in November  The Motley FoolCostco continues to gain market share rapidly, especially in its home market.
Four men arrested over vintage car sales where elderly people were targeted  thejournal.ieGardaí said the operation “relates to offences of deception involving the purchase and sale of vintage and classic cars”.
Russia knocks UK into third place of worldwide arms sales  Sky NewsBy Sanya Burgess, news reporter. The UK is the largest arms producer in Europe and third-biggest in the world, according to a new report on global arms sales.
Shop the best fashion sales of the week: Nordstrom, Shopbop, Loft and more  Yahoo LifestyleThe best fashion deals on the web that get you the biggest bang for your buck.
PlayStation Store Holiday Sale is Live – Game Rant  Game RantAs 2018 starts to wrap up, Sony Interactive Entertainment decides to reward fans with some savings by making the PlayStation Store's annual Holiday Sale live ...
Tata Motors global sales down 7% at 1,04,964 units in November  ETAuto.comNew Delhi: Tata Motors on Monday reported a 7 per cent decline in its global sales at 1,04,964 units (including Jaguar Land Rover) for November 2018.
North Texas home sales see biggest slide in seven years  Dallas NewsNorth Texas home sales fell by 8 percent in November.It was the biggest year-over-year sales decline in more than seven years.Real estate agents...
ObamaCare hiccup? Obama makes personal sales pitch to boost lagging enrollment  Fox NewsIt's that time of the year again when the weather turns chilly, presents get wrapped … and former President Barack Obama makes his last-minute pitch for ...
Online property sales booming in China, Property News & Top Stories  The Straits TimesSHANGHAI • From a three-storey villa in Chongqing to a rundown factory in Jiangsu province, you can search, find and buy it without leaving your living room in ...
Walmart's Latest Acquisition Could Add $300 Million to Its Annual Sales  The Motley FoolThe retail giant adds custom art and wall decor to its home goods portfolio.
Egypt restricts yellow vests sales to avoid copycat protests  The Associated PressCAIRO (AP) — Egyptian authorities have quietly introduced restrictions on the sale of yellow reflective vests, fearing opponents might attempt to copy French ...
Green Monday is the next best day for deals after Black Friday and Cyber Monday — here are the best sales happening now  Business InsiderWe rounded up the best Green Monday deals including clothing, shoes, tech, home goods, and more — so you don't have to do the searching.
Boosting arms sales shouldn't be the only goal for the US Air Force's international affairs office  DefenseNews.comTransfers of U.S.-origin military equipment to our foreign partners is a proven means of achieving our nation's objectives.
Oregon Christmas tree farmers join effort to boost live tree sales  OregonLive.comBetween 75 and 80 percent of Americans who have a Christmas tree now have an artificial one. To combat the trend, Christmas tree farmers -- including those in ...
4 Sales Trends That You Need To Know About In 2019  ForbesIt's almost the end of the year, the perfect time to look back at what you've done and achieved, as well as look forward to understand what's to come. The world of ...
PV sales decline by 3.43% in November 2018; CV & two wheeler on growth trajectory  ETAuto.comExports also declined 23.69 per at 48,652 units last month. New Delhi: Passenger vehicle sales decline by 3.43 per cent at 266,000 units in November 2018 ...
Michelle Obama extends tour, adds Ohio stop as sales for 'Becoming' top 3 million  10TVHer tour now includes a stop in Cleveland, Ohio at the Keybank State Theatre.
Maruti Suzuki drives past 5 lakh cumulative sales mark for CNG models  Moneycontrol.comThe company currently offers compressed natural gas (CNG) option in seven of its models, including Alto 800, Alto K10, WagonR and Celerio. Currently ...
B&H Holiday Apple Sale: $279 iPads; 2018 MacBook Airs $1059; 13" MacBook Pros from $1129; 15" MacBook Pros $2099  AppleInsiderB&H Photo has launched aggressive holiday discounts on Apple's latest hardware with free expedited delivery in time for Christmas. Find 2018 MacBook Airs on ...
Plug-In Electric Car Sales In The Netherlands Tripled In November  InsideEVsThe numbers are in and it seems that November was the best month for plug-in car sales in the Netherlands since December 2016 (when as in December 2015, ...
Flash deal: Apple's HomePod on sale for $249 ($100 off) while supplies last  AppleInsiderAfter originally selling out within four hours, B&H has brought back the incredibly popular $249 deal on Apple's HomePod with free expedited delivery. What's ...
View: Tomorrow’s election results will recalibrate BJP’s sales pitch for 2019  Economic TimesWill this have any bearing on tomorrows poll results, leading up to the general elections next year?
Ndegwa family puts empire on new path with asset sales  Business DailyThe Philip Ndegwa family has intensified the reorganisation of its multi-billion shilling business empire with the sale of struggling assets and the bringing on ...
Is a festive season sales bump a myth for cars?  LivemintThe data, accessed by Mint, has allowed a comparison over a timeline because vehicle registration figures, previously held back by the government, have now ...
Apple continues iPhone XR sales push with App Store editorial feature  9to5MacApple is continuing to promote upgrades to the iPhone XR today with an item in the Today view of the App Store. The editorial describes key features of the ...
85 Online Sales to Shop If You're in Need of Last-Minute Gifts  FashionistaIf you've visited Netflix within the last month and seen all the rom-coms centered around Christmas, then you know the holidays are here — cue the spiked ...
Mercedes ranked highest in sales satisfaction  The Financial ExpressLuxury car buyers in India are “deeply involved in the pre-purchase shopping process,” according to the JD Power 2018 India Sales Satisfaction Index (Luxury) ...
Skoda Octavia Is The Segment Best-Seller In India With 11% Sales Growth  GaadiWaadi.comSkoda sold 292 units of the Octavia last month with YoY sales increase of 11 percent compared to the same month last year.
JLR sales fall 8% to 48,160 units in November  Economic TimesTata Motors-owned Jaguar Land Rover (JLR) Friday reported 8 per cent fall in retail sales at 48,160 units in November as compared with the same month last ...
Nomura analyst predicts no physical changes to 2019 iPhones, sales drop expected  9to5MacThese are dark days for Apple, at least in terms of its stock price. Multiple reports are indicating the iPhone XS and XR series phones aren't selling as well as ...
Costco downgraded as members-only retailer faces higher sales hurdles  CNBCTougher sales comparisons and food price deflation at Costco will curb otherwise banner performance in 2019, according to Citigroup, which downgraded the ...
Ford India Returns With 'Midnight Surprise' Sales Campaign  NDTVAuto.comFord India has announced that it will be bringing back its 'Midnight Surprise' sales campaign this month. During this special mega sales campaign, Ford ...
US auto sales set to top analyst estimates for year  CNBCHoliday season deals propped up U.S. auto sales in November, limiting the scale of annual falls at some carmakers and putting overall figures on course to top ...
String of sales in Cottesloe inspires confidence in Perth property market in 2019  Domain NewsA spate of off-market, cash and quick sales in the affluent beachside suburb of Cottesloe has renewed confidence in a Perth property market recovery in 2019.
December is usually the slowest month for home sales, but that might not be the case this year  CNBCRates are now about a full percentage point higher than they were a year ago, hovering now just below 5 percent. They are expected to move higher in 2019, ...
Tata Nano sales grow for third straight month  Moneycontrol.comAs per SIAM data volumes of Tata Nano closed at 77 last month, better than the 54 clocked in October and 31 clocked in September.
Sales of kombucha kits spike after successful 'Shark Tank' pitch  Madison.comSince pitching to a group of investors on the hit ABC-TV show “Shark Tank” last month and getting two bites, Madison entrepreneur Kate Field has seen a huge ...
SCOTUS Hears Helsinn v. Teva: Does On-Sale Bar Capture Secret Sales  IPWatchdog.comOn December 5, 2018, the U.S. Supreme Court held oral arguments in Helsinn Healthcare S.A. v. Teva Pharmaceutical USA. This case asks whether the sale of ...
Why Record Holiday Sales May Actually Signal Trouble For Retailers  ForbesRetailers enticed consumers to open their wallets on Black Friday and Cyber Monday with discounts and promotions, but that strategy may come back to bite ...
Pending home sales fall 2.6% in October as more buyers are priced out  CNBCExpectations for a stronger housing market in October fell short. Pending homes sales, a measure of signed contracts to buy existing homes, fell 2.6 percent ...
What Sales Teams Should Do to Prepare for the Next Recession  HBR.org DailyThe current economic expansion is long by historical standards, and thus the risk of recession rises with each passing month. Recessions catch many ...
UK Sales Charts: Just Cause 4's Retail Sales Slowest in Series So Far  Push SquareJust Cause 4's retail sales got off to the slowest start in the series thus far, even failing to improve upon its 2006 predecessor. That's according to the latest UK ...
Russia Rises To Second In Global Arms Sales, With U.S. Still At No. 1  RadioFreeEurope/RadioLibertyThe United States remains the global leader in arms sales, while Russia has surpassed Britain to take the No. 2 spot as it attempts to modernize its military, ...
Replacing the Sales Funnel with the Sales Flywheel  HBR.org DailyI've been using the sales funnel for 28 years, my whole career. This year, I retired the funnel — threw it a party, gave it a gold watch, and congratulated it on its ...
Games Inbox: Do you care about video game sales figures?  MetroThe evening Inbox wonders whatever happened to custom soundtracks, as one reader recommends the Mortal Kombat 11 trailer remix.
Xiaomi Fimi X8 SE -Is it a threat to Mavic Air sales?  DroneDJThe Xiaomi Fimi X8 SE ($499) is an excellent looking foldable drone and it should compete directly with the DJI Mavic Air, Parrot Anafi , and Hubsan Zino.
Greater Noida: 24-year-old sales boy beaten and robbed in shared cab  Times of India24-year-old Ajay, a salesman at Greater Noida's Grand Venice mall got beaten and robbed during his cab ride back home on December 9. The shocking ...
Tata Motors rises 2% on strong growth in JLR November US sales  Moneycontrol.comJaguar sales in the United States stood at 3197 units, higher by 4.4 percent compared to 3061 units in same period last year.
Heavy commercial vehicle sales veer off the growth track  LivemintThe sharp decline in medium and heavy commercial vehicle sales in November was most glaring compared to other auto segments.
Tata Motors Sales Drop By 4% In November 2018  Car and BikeIndian auto giant Tata Motors had a disappointing month of November with sales dropping of 4 per cent. The company which has been witnessing strong growth ...
This Woman Sells Moose Poop Artwork And Her Sales Pitch Will Have You Laughing  BuzzFeedMary Winchenbach, owner of TirdyWorks, presented her sales pitch for her moose tirds company at the Common Ground Fair in Unity, Maine. She really wanted ...
Ashok Leyland, M&M, Hero MotoCorp shares skid as November sales fail to impress investors  Business TodayAuto stocks got a bear hug on Monday after their monthly sales data for November failed to impress investors. Ashok Leyland was the top laggard, falling over 4 ...
20 deals on outdoor clothes and shoes from REI's holiday sale  Business InsiderREI is having a huge holiday clearance sale. Now through December 16, you can save up to 50% on outdoor apparel, footwear, accessories, and more.

The Hands On Approach

While living in the technology age where everything is computerized,... Read More

How To Set Goals and Achieve Them

We use only 5% of God's given potential, 95% of... Read More

Top Seven Ways to Write An Order-Pulling Sales Letter

Ready to put your Web pages up? Ready to sell... Read More

Create A Killer Product by Writing Your Sales Letter First!

You may not realize this, but when if you are... Read More

Two Mistakes That Will Cost You Money

You've met a new prospect, accurately assessed their needs and... Read More

Your Direct Mail Sales Letters Must Differentiate You

For two winters I heated my house with an old... Read More

When Selling, Keep It Simple Stupid!

After our first half-hour telephone coaching session, when asked what... Read More

Peak Performance ? What You See Is What You Get!

Would you like an easy way to track the performance... Read More

How to Sell High Tech Solutions

Many companies are looking to improve upon the speed, security,... Read More

People Buy People So Sell On Relationships

(Objection handling tips excerpted from Objections! Objections! Objections!)People buy people.... Read More

Dropped Jaw Syndrome, Your Fastest, Most Reliable Market Test

Business owners should be more like doctors.Forget selling and start... Read More

The Answers (1 - 5) Are Here !!! - Challenge Yourself - Evaluate Your Selling Skills

"THE ANSWERS (1 - 5) ARE HERE!!!"Question 1) List the... Read More

An Introductino to Insurance Lead Generation

It is vital that insurance salespeople have a steady stream... Read More

Lock, Stock, and Barrel!

The other night I was watching a classic western from... Read More

Book Yourself Solid

THE 7 KEYS TO GETTING MORE CLIENTS THAN YOU CAN... Read More

How to ASK for Business -- WITHOUT appearing Pushy --

GIVING Vs "SELLING"Never lose sight of the importance of providing... Read More

Are You a Winner or Whiner?

I've found that winners say "I choose to." Whiners, on... Read More

Build & Protect Your Confidence

I can remember the first time that I had to... Read More

Sales 101: Handling The Angry Customer

I am often reminded of the following true story whenever... Read More

Dont Call Me

The March, 2004, issue of Psychology Today reports on an... Read More

Sealing The Deal Over The Business Meal

Doing business over meals is a ritual that has existed... Read More

More Cleaning and Janitorial Customers Using Yahoo

We use this method to find new cleaningcustomers, and it... Read More

Nine Keys to Make your Sales Copy Convincing

Would you pay $12,500 to discover the keys to great... Read More

Your Profit is in Your Follow-up: A System for Increased Sales Conversion

No matter what you sell--products, services, or causes--one of the... Read More

Sales People have an advantage as entrepreneurs

Zig Ziglar use to say in seminars and on tapes... Read More