A Little Something Special Goes a Long Way

Keeping the 80/20 rule in mind; that is that 80% of your business comes from 20% of your client base, there are a lot of missed opportunities to keep your clients coming back again and again and yet again. Having worked six years in the hospitality industry, particularly the hotel business, I have found the key to success and I would like to share it with you. It is a rather simple concept, I will admit, yet we sometimes need to regroup or refocus on the simple things to remain successful.

I had the misfortune of establishing my hotel sales career during the worst time in the industries history - 9/11. I can remember that day like it was yesterday. I was in a daze like I had never experienced before, or since for that matter. But, because of my due diligence prior to that day, my phone continued to ring while I watched some of my fellow associates begin to sink. In fact, at the end of 2002 I was recognized by Hilton Hotels Corporation as one of their top producers among thousands.

What was I doing in the early months of 2001, you ask? I was taking care of my clients in special ways with personalized gift baskets. I learned what my clients liked and what they disliked and I made sure to send them a special gift after they booked with me and in some cases when all they did was provide me with a few moments of their time to learn about my hotel. Needless to say, it paid off. It was a small investment that paid for itself a thousand times over...probably more.

As I grow with the company and assume more responsibility, my time to research items has slowly dwindled. The fact remains that although I have a staff of four, I am still a sales professional and that will never change. It was time for me to sit down and get back to the basics. This time, I have compiled my information in the virtual world of the Internet for you to use.

Eric Gans, Director of Sales and Marketing (at a Hilton Hotel)

http://hospitablegifts.com

In The News:

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

Reuters

Qualcomm chip sales indicate some smartphone strength
Reuters
(Reuters) - U.S. chipmaker Qualcomm Inc's (QCOM.O) quarterly profit and revenue topped Wall Street forecasts, suggesting that a slowdown in the global smartphone business might be less severe than feared after a string of weak forecasts from suppliers ...
Qualcomm Delivers Better-Than-Expected March-Quarter ResultsInvestor's Business Daily
Qualcomm Incorporated - QCOM - Stock Price Today - ZacksZacks

all 132 news articles »

Forbes

Profit Margins Are Hiding In Your Sales Calls
Forbes
I've met with around a dozen CFOs in the last few months. Each one of them was intelligent, committed to the success of their business, and willing to do nearly anything to improve a point or two of profit margin. Yet none of them had considered ...


TechCrunch

The FDA is cracking down on Juul e-cig sales to minors
TechCrunch
The FDA has its eye on Juul Labs, the e-cigarette company that has captured nearly half of the $2 billion e-cig market. Yesterday, the U.S. Food and Drug Administration Commissioner Scott Gottlieb announced a new initiative called the Youth Tobacco ...
FDA cracks down on sales of Juul, other e-cigarettes to youthsWashington Post
FDA Cracks Down on 'Juuling' Among TeenagersNew York Times
FDA cracks down on JUUL and other e-cigarette product sales to minorsMilwaukee Journal Sentinel
Gizmodo -MarketWatch -NJ.com -FDA.gov
all 197 news articles »

Bloomberg

Facebook Sales Top Estimates, Fueled by Ads; Shares Jump ...
Bloomberg
Facebook Inc. has been embroiled in one controversy after another. But ad sales are near records and users keep flocking to the social network. First-quarter revenue rose 49 percent to $11.97 billion, beating the $11.4 billion average analyst ...

and more »

Reuters

Qualcomm profit tops estimates on higher modem chip sales
Reuters
(Reuters) - U.S. chipmaker Qualcomm Inc's (QCOM.O) quarterly profit and revenue topped Wall Street forecasts, suggesting that a slowdown in the global smartphone business might be less severe than feared after a string of weak forecasts from suppliers ...

and more »

Wall Street Journal

Chipotle Beats Sales Expectations and Pledges More Change Ahead
Wall Street Journal
Chipotle's revenue rose 7.4% in the latest quarter after the quick-service restaurant chain raised menu prices. The company also opened 35 new restaurants and saw a 2.2% increase in comparable restaurant sales. Analysts polled by FactSet had estimated ...
Chipotle's New CEO Gets a Welcome Gift With Sales Exceeding EstimatesBloomberg
Chipotle restaurant sales beat Street, CEO cites 'recovery story'Reuters
Chipotle races higher on improved salesSeeking Alpha
New York Post -Tampabay.com -SEC.gov
all 73 news articles »

Wall Street Journal

How Popular Is 'Fortnite?' Headset Sales Nearly Doubled in March
Wall Street Journal
On an annual basis, NPD said headset sales last year reached $509 million, up 2.8% from 2016. Gamers use headsets, which include microphones, to strategize—or even just socialize—with fellow players when playing team-based games. They can use regular ...


Bloomberg

AMD Sales Forecast Shows New Products Beginning to Deliver
Bloomberg
Sales rose 40 percent to $1.65 billion. AMD is also the second-largest maker of graphics processors for add-in cards for PCs used by gamers, behind Nvidia Corp. That market has been boosted sporadically by sales related to cryptocurrency mining ...

and more »

Reuters

Boeing cruises past forecasts as margins, sales grow
Reuters
(Reuters) - Boeing Co's (BA.N) profit jumped by more than half in the first quarter, surging past Wall Street forecasts, and strong sales of commercial jets led it to raise its forecasts for cash flow and earnings after a record 2017. After fellow ...
The Boeing Company - BA - Stock Price Today - ZacksZacks

all 217 news articles »

Forbes

Huawei Is Under US Criminal Investigation For Illegal Iran Sales: Here's What's Next
Forbes
Jean Baptiste Su , Contributor Vice-President and Principal Analyst at Atherton Research Opinions expressed by Forbes Contributors are their own. Nearly all of Huawei's telecommunication products (from smartphones to storage, servers, and network ...
China's Tech Stocks Struggle Under ZTE Ban, IPhone Sales ConcernBloomberg

all 181 news articles »
Google News

Winning Sales Proposals

Your proposal is selling for you when you're not there,... Read More

The Struggle to Decide: The Paths Customers Take to Solve Problems

Usually my essays discuss the issues that the 'sales' method... Read More

Referrals: Getting Good Business By Doing Good Business

Whether you're a conventional sales person, a professional ? such... Read More

How Improve Conversion Rates

Do you know your conversion rates? Conversion rate is the... Read More

How to Acquire More Leads

The most effective prospecting techniques were revealed in the August... Read More

12 Handy Tips for Generating Leads through Cold-Calling

Cold calling can be a great way to generate quality... Read More

How To Get Rich Giving Away Something Free

The best of all worlds is to have a product... Read More

Exporting to Europe: Not the Challenges You Think

If you plan to do sell your product or service... Read More

8 Part Strategy For Constructing Your Advertising Message

Strategies to help produce your brochure, advertisment or direct mail.... Read More

How to Write Testimonials that Sell CDs Like Magic

"Which is your best CD?"Ever get that question? My band... Read More

Six Simple Steps for Getting More Applications

When I first started out as a loan officer, one... Read More

Another Warm Lead

Saturday morning, I sat in my pajamas, sipping strong, black... Read More

Your Ad -- Who Cares?

Junk mail. We all get it. And it goes straight... Read More

The Answers (1 - 5) Are Here !!! - Challenge Yourself - Evaluate Your Selling Skills

"THE ANSWERS (1 - 5) ARE HERE!!!"Question 1) List the... Read More

SPIN, Relevant To Both Salesmanship & Advertising!

Neil Rackham turned the world of high-ticket salesmanship on its... Read More

How to Give Your Customers a Choice Between You and the Competition and Have Them Choose You

Instead of giving your customers or potential customers a choice... Read More

Three Ways to Increase Mortgage Applications

If you are in the mortgage business, the very first... Read More

To Sell Successfully, You Have to Be Willing to Be Different

We are complex. We confidently assert that we are independent... Read More

Leave a Better Voice Mail Message

Yesterday I received a call from a financial planner named... Read More

How To Take The Right Steps To Increase Your Selling Results

Steps - it is unrealistic for most salespeople to expect... Read More

Peak Performance ? What You See Is What You Get!

Would you like an easy way to track the performance... Read More

The Basic Secrets of A Million Dollar Sales Letter

"Accepting the consequences, good or bad, will free you; take... Read More

Seminars for Prospecting

The purpose of a 1- or 2-hour seminar is to... Read More

How A Simple Greeting Or Post Card Can Turn Into Cash ? Guaranteed

I've been using a technique that has helped me to... Read More

10 Amazing Product Selling Formulas

1. Sell your products at a wholesale price to retail... Read More