A Little Something Special Goes a Long Way

Keeping the 80/20 rule in mind; that is that 80% of your business comes from 20% of your client base, there are a lot of missed opportunities to keep your clients coming back again and again and yet again. Having worked six years in the hospitality industry, particularly the hotel business, I have found the key to success and I would like to share it with you. It is a rather simple concept, I will admit, yet we sometimes need to regroup or refocus on the simple things to remain successful.

I had the misfortune of establishing my hotel sales career during the worst time in the industries history - 9/11. I can remember that day like it was yesterday. I was in a daze like I had never experienced before, or since for that matter. But, because of my due diligence prior to that day, my phone continued to ring while I watched some of my fellow associates begin to sink. In fact, at the end of 2002 I was recognized by Hilton Hotels Corporation as one of their top producers among thousands.

What was I doing in the early months of 2001, you ask? I was taking care of my clients in special ways with personalized gift baskets. I learned what my clients liked and what they disliked and I made sure to send them a special gift after they booked with me and in some cases when all they did was provide me with a few moments of their time to learn about my hotel. Needless to say, it paid off. It was a small investment that paid for itself a thousand times over...probably more.

As I grow with the company and assume more responsibility, my time to research items has slowly dwindled. The fact remains that although I have a staff of four, I am still a sales professional and that will never change. It was time for me to sit down and get back to the basics. This time, I have compiled my information in the virtual world of the Internet for you to use.

Eric Gans, Director of Sales and Marketing (at a Hilton Hotel)

http://hospitablegifts.com

In The News:

The best grill sales for Memorial Day 2019  CNETMemorial Day is the unofficial start of grilling season. It's also the time when stores trot out some of their best grill deals of the year. Indeed, look no further than ...
23 Best Memorial Day Sales of 2019: Laptops, TVs, Apple, and More  WIREDFrom iPads to camping slippers, we scoured the Memorial Day sales on laptops, TVs, outdoor gear, and video games to find our absolute favorite deals this ...
Memorial Day sales on products that will make your life easier every day  MashableWhat's better than the long weekend? We can only think of one answer: DEALS. We've specially curated items from the Mashable Shop that are on sale and will ...
Skyrocketing Tesla Sales Force Mercedes Dealer In Norway To Face A Kodak Moment  CleanTechnicaMay 25th, 2019 by Paul Fosse. Photo Credit: Oslo Museum: image no. OB.R15617x (Byhistorisk samling), via oslobilder.no — CC BY-SA 3.0 license.
Memorial Day 2019 Clothing Sales At Bloomingdale's, Nordstrom & More  ForbesIt's time to shop Memorial Day! In this round up we pulled together some amazing pieces that you can wear all Summer long, at great prices, from your favorite ...
The 10 Best Picks From Amazon's 2019 Memorial Day Sale  EsquireFor all of you with some cash to burn on something cool—and discounted—for yourself, here are 10 of the best sales to shop on Amazon right now for Memorial ...
Bajaj Pulsar 150 Sales Up By 18 Percent In April 2019  GaadiWaadi.comBajaj Pulsar series has contributed significantly to the company's overall sales volume and it even crossed the 1 lakh sales mark the previous month.
Despite Congress, Trump pushes through weapon sales to Saudi Arabia, UAE and Jordan  DefenseNews.comWASHINGTON — The Trump administration has formally invoked an exemption that allows the White House to clear $8.1 billion in weapon sales for Saudi ...
Morgan County April home sales up 6.3 percent from last year  Alabama NewsCenterSales: According to ValleyMLS.com, Morgan County residential sales totaled 153 units during April, up 6.3 percent from 144 sales in the same month a year ...
10 weekend sales on tools, toys, and funky gadgets  MashableThere are two types of people: Those who spend the entirety of their Memorial Day weekends catching up on lost sleep, and those who see it as a ...
Multiple incentives brought May spike to B.C. electric vehicle sales  Vancouver SunIn rare cases, electric-vehicle buyers were able to stack federal and provincial incentives with a B.C. SCRAP-IT voucher for $16,000 in savings. Nick Eagland.
Routt County real estate sales total $20.8M for May 17 to 23, 2019  Steamboat Pilot & TodaySTEAMBOAT SPRINGS — Routt County real estate transactions totaled $20880600 across 33 sales for the week of May 17 to 23. The sales total is up 25% ...
Marshall County home sales up 26 percent in April from one year ago  Alabama NewsCenterSales: According to ValleyMLS.com, Marshall County residential sales totaled 83 units during April, up 25.8 percent from 66 sales in the same month a year ...
U.S. New-Home Sales Fell in April  The Wall Street JournalWASHINGTON—New-home sales in the U.S. declined in April, posting the largest monthly drop since the end of last year, but there are signs the market for new ...
Mothercare sales plunge as losses widen  BBC NewsSales in the UK arm of baby goods retailer Mothercare plunged almost 9% last year as its losses widened to £87.3m. The firm said its sales had fallen following ...
Amazon shareholders reject proposal to limit sales of AWS face recognition software  TechSpotIn April we reported that shareholders had won the right to challenge Amazon's sales of facial recognition technology to law enforcement agencies, following two ...
Plant sales attract growers and buyers  Valley NewsThe cold, wet spring had taken its toll on the begonias, the bee balm, the hosta cuttings and tomato seedlings, but Saturday it was time for plants to get their ...
UK retail sales stall in April  BBC NewsRetail sales stalled in April, but warmer weather boosted sales of clothing, which offset falls in other areas of spending. The Office for National Statistics said ...
DLF health to improve on debt cuts, concerns on sales linger  Economic TimesET Intelligence Group: DLF's balance sheet is expected to look healthier on further debt reduction, although analysts remain concerned about its ability to meet ...
HUDCO Standalone March 2019 Net Sales at Rs 1474.75 crore, up 26.08% Y-o-Y  Moneycontrol.comNet Sales at Rs 1,474.75 crore in March 2019 up 26.08% from Rs. 1,169.66 crore in March 2018. Quarterly Net Profit at Rs. 236.37 crore in March 2019 up ...
The best Memorial Day Weekend sales and tech deals of 2019  ZDNetUpdated daily with the latest sales and tech deals happening throughout Memorial Day Weekend 2019.
The Best Pre-Memorial Day Sales for Women's Fashion  ForbesIt's time to shop Memorial Day sales from all your favorite websites! We know it's a couple days away, but we rounded up some of our favorite items from all of ...
Neighbors give back to first responders with yard sale  KFVSThis particular home has items from four different families for sale that joined together to help give back to local first responders through the Badges Give Back ...
Trump Invokes Emergency Arms Sales Authority to Counter Iran  The Wall Street JournalThe Trump administration invoked a rarely used provision of American arms-control laws to sidestep Congress and authorize billions of dollars in weapons sales ...
DLF targets 10% rise in sales bookings at Rs 2,700 cr in FY'20  Moneycontrol.comRealty major DLF is targeting a 10 percent increase in sales bookings for the current financial year at around Rs 2,700 crore, on hopes of increase in housing ...
Existing Home Sales Unexpectedly Decline  MishTalkExisting homes sales fell 0.4% in April. The Consensus expected a rise.
Housing Market Health? Look At These Five Indicators, Not Existing Home Sales  ForbesOnce again, the “slow” rate of existing home sales produced a flood of negative articles and commentaries. The problem is these sales are a weak measure of ...
The Best Memorial Day Sales on Mattress and Bedroom Essentials From TEMPUR-Pedic, Nectar, and More  The Daily BeastWe've teamed up with expert reviewers at Mattress Advisor — they've spent hours and hours to help us all choose the best mattress for the best sleep.
Amazon's Memorial Day Weekend Sale Includes Some Great Deals — If You Can Find Them  Refinery29The Memorial Day Weekend sales keep coming — and Amazon's three ring circus deals (Apple watches! Makeup brushes! Camping hammocks!) are random ...
India relaxes procedure to speed up arms sales to friendly foreign nations  Times of IndiaNEW DELHI: India has finalised a new system to speed up sale of military equipment to friendly countries like Bangladesh, Vietnam, Sri Lanka, Afghanistan, ...
Best 4K TV sales to shop on Memorial Day weekend: LG, Samsung and more  MashableWho needs the beach when you can binge-watch your favorite shows and movies all weekend long.
5 ways to score a deal on a new car or SUV this Memorial Day  USA TODAYFor the last several years, if you wanted to score a deal on a new vehicle, you chose a passenger car, not an SUV or crossover. Now, the reverse may be true.
That's just Huawei it goes, shrugs founder as analysts forecast sales slump for embattled biz  The RegisterAnalysts are predicting a big slump in sales for Huawei thanks to the US Department of Commerce and the ongoing trade wars. But the majority of analysts are ...
Rural Divide: Mid-Missouri is leaking sales tax revenue  Columbia Daily TribuneIn the Boonville Police Department, the longest-tenured patrol officer has been there since December 2015. Of the 16 patrol officers, only two have more than ...
Walmart cuts prices on Nintendo Switch games with Memorial Day sale  Digital TrendsWith savings on high-caliber Nintendo Switch games like The Legend of Zelda: Breath of the Wild, Super Smash Bros. Ultimate, and Mario Kart 8 Deluxe, this a ...
Yamaha R15 April 2019 sales decline – MT15 sales at 3,823 units  RushLaneYamaha April 2019 sales report has been released. As per that, sales of R15 V3 have declined massively, while that of MT15 have also declined.
A third of Melbourne housing estates getting no sales  The Australian Financial ReviewMelbourne land developers will be praying the combination of improving housing sentiment following the Coalition's election victory, a loosening of bank lending ...
Memorial Day Clothing Sales Mean Summer 2019 Essentials at Half the Price  VogueShop Memorial Day sales for the summer's best dresses, shorts, swimsuits, handbags, sandals and more!
World's oldest record store bans Morrissey sales over far-right support  The Guardian'I only wished I'd done it sooner' says owner of Spillers in Cardiff after singer's endorsement of For Britain party.
Bank holiday sales: these TV deals are hard to resist - we bought one  TechRadarMay's Bank Holiday sales have come up with the goods for TV deal fans.
Gettacar of Bensalem modernizes car sales - News  Burlington County TimesGettacar, of Bensalem, has joined the latest trend in automotive sales – selling cars and trucks without a showroom or salespeople.
Facebook reportedly considered backing out of political ad sales, but Zuckerberg vetoed it  CNBCTop Facebook officials considered putting an end to political advertising on the platform once they learned Russian actors used the site to try to influence the ...
Gold Prices Remain Up Following Soft U.S. New Home Sales Numbers  Kitco News(Kitco News) - Momentum in the U.S. housing sector is starting to wane as fewer consumers bought new homes last month.
Doug Barnard, Highland, Barton Chapel top transportation sales tax wish list  The Augusta ChronicleDoug Barnard Parkway, Highland Avenue and Barton Chapel Road top a preliminary list of 45 road projects to be funded through the next Transportation ...
Mass exodus of Amgen sales reps sparks legal battle with multiple myeloma rival Karyopharm  FiercePharmaAfter 19 salespeople resigned from Amgen last year to join Karyopharm, which is preparing to launch a rival multiple myeloma drug, Amgen sued, alleging theft ...
People.ai, the predictive sales startup, raises $60M at around $500M valuation  TechCrunchThe best salespeople like to pride themselves on having both a sixth sense when it comes to closing a deal, and a healthy amount of persuasive magic to get a ...
Stockbrokers Face New Rules on Disclosing Conflicts of Interest  The Wall Street JournalWASHINGTON—Stockbrokers will soon have to disclose more about conflicts of interest that can bias investment advice under a government plan favored by ...
Dont Waste Your Money Lowe's Is Having A Massive Memorial Day Sale Kaitlin Gates 8:28  KGUNIf you love gardening , flowers or just working outside, Memorial Day weekend is the perfect time to get started. Not just because the weather is (hopefully) ...
Watch This Amazing U.S. Electric Car Sales Moving Bar Chart  InsideEVsThis amazing moving bar chart shows U.S. electric car sales in the most visually stunning of ways. It's really a sight to behold, so watch it here.
Hospitals to ban high-energy drink sales to under-16s  The ScotsmanThe restriction, introduced by the Scottish Government, will apply to drinks with an added caffeine *content* of more than 150mg/litre – half the amount contained ...
Top court upholds Sindh’s right to collect sales tax  The Express TribuneConstitution clearly states 'sales tax on services' is within the exclusive domain of the provinces, SC observes.
Top Memorial Day sales we are shopping this weekend  KGO-TVMemorial Day weekend is the perfect time to save big on some of your favorite items.
Memorial Day 2019: best gaming deals  PolygonThis Monday is Memorial Day and, while this holiday is the official kickoff of summer for many in the U.S., you might want to take a few minutes out of your long ...
Memorial Day Weekend Chromebook sales for every budget and type of user  About ChromebooksLooking for a new Chromebook? Here are 11 models discounted for Memorial Day Weekend, grouped by budget and type of user, along with my ...
Hero Splendor Beats Activa Again As Honda Suffers Big Sales Drop  GaadiWaadi.comHero Splendor beats Honda Activa by a margin of nearly 13000 units as the scooter's sales have been declining in recent months.
Rough quarter? Just blame falling sales on China and US trade tensions – right, HPE?  The RegisterHPE has blamed "trade tensions" between the US and China on customers delaying purchases amid the uncertainty as the company reported yet another ...
Memorial Day Sales - Where to Find the Best Memorial Day Deals This Weekend  Popular MechanicsIf you've got some time between grilling, camping, traveling, relaxing, or some house and yard work (or are just looking for killer deals) these sales from major ...
Will Prime Day 2019 have sales on Apple's iPad, MacBook, and more?  iMoreAmazon's new partnership with Apple could lead to some great discounts on Prime Day!
The best Memorial Day sales 2019: a guide to the best deals so far  TechRadarMemorial Day weekend has officially begun and that means fantastic deals all weekend long from your favorite retailers. You can find Black-Friday like prices ...
Yard sales May 25  WECTYard sales in New Hanover, Pender, Brunswick, and Bladen counties for May 25.
Purdue infiltrated WHO, manipulated opioid policies to boost sales, report finds  Ars TechnicaCongressional report alleges Purdue corrupted WHO to boost international sales.
City Council starts countdown to sales tax vote  The Florida Times-UnionDuval County School Board members can mark down June 25 as the date they'll learn whether the Jacksonville City Council will give them a pass or a fail on ...
2013–2019: Tesla Sales Jump From ~20000 Per Year To ~20000–30000 Per Month ... But Tesla Stock (TSLA) Barely Up  CleanTechnicaMay 23rd, 2019 by Zachary Shahan. I think anyone who has ever played the stock market has considered it irrational, at least some of the time. When a stock ...
Best Buy Rides Web to Lift Sales  The Wall Street JournalBest Buy said its profit rose in the latest quarter as growing online sales of appliances and electronics offset flat sales in its stores.
The best Memorial Day sales of 2019  CNETSee the best deals from Amazon, Best Buy, ThinkGeek and more, with products ranging from game consoles to security systems to TVs.
HPE reports mixed Q2 as hybrid IT sales decline  ZDNetHewlett Packard Enterprise (HPE) reported a mixed second quarter on Thursday as it navigates ongoing trade and tariff issues internationally. HPE chief ...
Bajaj Dominar sales get a boost post launch of 2019 edition  RushLaneThanks to the launch of 2019 Edition, Bajaj Dominar sales are growing once again. Compared to sales of Mar 2019, sales grew 4 times in Apr 2019.
The Best Memorial Day Sales to Shop This Weekend  MarieClaire.comShop our roundup of the best sales in fashion, accessories, and home—from Amazon to Aritzia—this Memorial Day weekend here.
Super League chief ‘not losing sleep’ over Anfield Magic Weekend sales  The GuardianThe annual extravaganza switches from Newcastle to Liverpool amid concerns over ticket sales but Super League's CEO insists enthusiasm is buoyant.
Our online sales are going strong: Aditya Birla Fashion MD Dikshit  LivemintNEW DELHI: Fashion and lifestyle retailer Aditya Birla Fashion and Retail Ltd on Wednesday reported 9.15% growth in revenue and 79% jump in quarterly net ...
Existing Home Sales Appear to Be Muted More by Price Than Supply  BloombergThe disappointing existing home sales release this morning may be due more to near-record high home prices than lack of supply.
GlaxoSmithKline revamps incentives for sales representatives  Financial TimesGlaxoSmithKline is to reintroduce performance-based bonuses linked to the number of prescriptions written for its medicines, reversing a company ban on the ...
eClerx Services Consolidated March 2019 Net Sales at Rs 365.12 crore, up 1.11% Y-o-Y  Moneycontrol.comNet Sales at Rs 365.12 crore in March 2019 up 1.11% from Rs. 361.13 crore in March 2018. Quarterly Net Profit at Rs. 59.19 crore in March 2019 down 8.56% ...
All Of The Best Memorial Day Sales To Know About This Week  HuffPostMemorial Day sales on clothes, shoes, beauty, mattresses, appliances and more.
Apple Watch sale: Walmart has the Apple Watch 3 back down to $199  TechRadarMemorial Day sales are officially here, and Walmart has discounted a variety of best-selling tech items. A standout deal from the sale event is the Apple Watch 3 ...
Memorial Day 2019 PC Sales: Razer, MSI, ASUS, Dell, Apple Watch and More  IGNThe long weekend is loaded with great chances to save on new gaming PC. Don't you think you deserve a little something nice?
U.S. home sales, manufacturing stumble; job market resilient  ReutersSales of new U.S. single-family homes fell from near an 11-1/2-year high in April as prices rebounded and manufacturing activity hit its lowest level in almost a ...
5 unbeatable sales this long holiday weekend  9News.com KUSAYou can find major savings in these popular shopping categories on Memorial Day weekend.
Lowe's and Home Depot Have Excellent Memorial Day Sales This Weekend. Here Are the Best Deals  MONEYMemorial Day sales are in full effect at two stores that will help you tackle weekend projects this summer: Home Depot and Lowe's. If you're in the market for a ...
As more Big Ten schools introduce beer sales at games, Wisconsin Badgers won't follow  Madison.comSeven Big Ten schools will have beer flowing in their football stadiums in 2019. Seven, including UW-Madison, will not.
Amazon Memorial Day sale: deals on the Apple Watch, Dyson Vacuum and more  TechRadarMemorial Day weekend is officially here, and that means huge discounts from top retailers on appliances, electronics, home items and more. Amazon is ...
Sony takes Nikon’s #2 spot in interchangeable lens camera sales  Digital Camera WorldThe rise and rise of Sony continues as it surpasses a major rival in ILC sales.
Huawei Founder Believes New U.S. Order 'Will Have No Impact' on Sales  TIME(BEIJING) — The founder of Huawei expressed confidence Washington's curbs on sales to the Chinese tech giant will have little impact and said Tuesday it is ...
Nordstrom Memorial Day Sale: Save up to 50% on Bose electronics and more  Digital TrendsScouring the internet for some Memorial Day sales this weekend? Don't miss out on Nordstrom's Half Yearly Sale. The site is marking down thousands of ...
Deported sales engineer wins work permit case against Sweden's Migration Agency  The Local SwedenIranian sales engineer Ali Omumi, who was forced to leave Sweden over a former employer's error and then blocked from returning, has won his appeal in court.
Epic Games Store Provides Biggest Digital Sales for Metro Exodus  WccftechTHQ Nordic's CEO, Lars Wingefors, has highlighted the fact that Metro Exodus had more digital sales on the Epic Games Store than elsewhere.
Exclusive: Facebook will not allow marijuana sales on its platform  MarketWatchAfter months of internal deliberations, discussions with experts and cannabis advocacy groups, among others, Facebook Inc. has decided to continue to block...
Tesla Dominates Sales Charts In California: Model 3 Is #3 Overall  InsideEVsGeneral car sales in California continue to decrease (by 5.3% year-over-year in Q1 2019), but the electrification moves forward. Tesla dominates plug-in sales.
The Best Memorial Day Weekend 2019 Sales and Deals  IGNBy Eric Song and IGN Staff Welcome to IGN's Daily Deals, your source for the best deals on the stuff you actually want to buy. If you buy something through this ...
With warm weather, yard sales spring up across the Valley  WKBN.comDenise Peterson was out Saturday morning, scouring yard sales for a small picture frame.
Zappos Memorial Day Sale 2019  New York MagazineFor Memorial Day, shoes, clothing, and more for women, men, and kids are up to 57 percent off at Zappos. Including brands like Nike, Adidas, Eileen Fischer, ...
Big Retailers’ Sales Lag as They Gird for Tariffs  The Wall Street JournalSales at several major chains slowed during the latest quarter, clouding the outlook for the retail sector as it braces for the impact of higher tariffs on merchandise ...
Palm Beach Luxury Home Market Is Slowing Down Despite Record-Setting Sales  ForbesThe amount of time the West Palm Beach estate was on the market, along with the 15% price drop, is a reflection of the luxury single family home market in Palm ...
Volkswagen's Manual Sales Put Toyota 86 Buyers To Shame  CarBuzzAnd the data from the stethoscope that's gauging the health of the manual transmission continues to flood in. After hearing from Toyota, Genesis, Subaru, Mazda, ...
Morning Press: Cinetopia sold; Sales tax bill; School bus driver attacked by student  The ColumbianIn case you missed them, here are some of the top stories of the week:
GoAir offers 10 lakh seats on sale, flight tickets start from ₹899  LivemintMumbai-based budget carrier GoAir is offering domestic flight tickets at a starting all-inclusive price of ₹899 under its 'Mega Million Sale'. Total 10 lakh seats are ...
Tesla Insider Stock Sales Are on Pace to Eclipse a 2013 Peak  BloombergTesla Inc. senior managers and directors -- excluding Chief Executive Officer Elon Musk -- are on pace to collect the most money from selling the automaker's ...

Why Are Customers So Indecisive?

Do you know why your customer won't buy? You've given... Read More

Stop Screwing Up Your Sales Letter

"Sales Letter"... that's your web site's sales page. The page... Read More

Selling ? Remember These Ten Rules and Succeed

There are thousands of books and seminars on how to... Read More

3-Levels Of Successful Selling

Any selling approach that lacks a proven strategy, a practiced... Read More

Create a Magic Connection with Clients, Leads, and Business Associates Part II

Part I of this article explored how strategies of Neuro-Linguistic... Read More

A Look at Mannequin Heads

A mannequin head is a life-size head that includes all... Read More

8 Part Strategy For Constructing Your Advertising Message

Strategies to help produce your brochure, advertisment or direct mail.... Read More

A Little Something Special Goes a Long Way

Keeping the 80/20 rule in mind; that is that 80%... Read More

Freebies

Freebees--Freebees--FreebeesWHY PAY, WHEN "YOU CAN HAVE IT FOR FREE?"There are... Read More

Going Back To Get Ahead

Have you ever run DOWN an escalator that was going... Read More

6 Ways To Get More From Your Promotions

1. Settle On The Right Way ForwardThe purpose of your... Read More

Count Down To An Advert

There are hundreds of books available to teach you how... Read More

Understanding The Corporate Buyer

Selling your services to corporations is an attractive proposition. The... Read More

A Brief History of the Sales Profession

The formula for defining a "profession" is similar throughout many... Read More

Winning Sales Proposals

Your proposal is selling for you when you're not there,... Read More

Lazy Man?s Way To Get Customers

No matter how big or small your business is and... Read More

How to Generate Leads on the Internet

In the last decade, the Internet has become a major... Read More

How to Really Benefit from Associations (Part 1 of 3-Part Series)

Looking for new leads, new contacts, new business opportunities? Do... Read More

The Wall of Defensiveness: 7 Ways to Tear It Down

Have you ever gotten frustrated when you realize that your... Read More

To Buy or Not to Buy? Motivating Your Customers to Take Action!

All customers have a choice to make. Sometimes that choice... Read More

Why Arent They Buying?

You've polished your sales page over and over againuntil it's... Read More

A Stupid Question, but it has to be asked

This is a stupid question but it has to be... Read More

Grow Your Business By Increasing the Value of Each Sale - 29 Ideas to Spur Your Brain

There are 3 ways to grow any business:- Get more... Read More

How to Sell Your Products Without Competition

Selling your products at shows can be difficult when you... Read More

Three Ways to Get More Referrals

When you are in the business of sales, among the... Read More