Are You Scaring Your Customers Away?

"Hello, is (pause) puh-TREE-shuh home?"

So started my weekend lesson in marketing. It was Saturday afternoon, and started like a typical telemarketing call. Heavy accent, reading a script. I told him Patty wasn't home, I'm her husband, he could talk to me.

At this point, one of two things happens. Either they hang up and try again later, or they read me their script. This guy launched into his script...

As part of a new promotion, he wanted to give me $500 in free merchandise certificates. All I had to do was cover $4.95 in shipping, and I didn't need to give him a credit card number to pay it.

Radar on, full scam alert!

I told him I wasn't interested in participating, and that I wanted off of his calling list.

Legitimate telemarketers know that the magic words in the USA are 'take me off your calling list'; they usually rattle off a toll-free number and move on.

Not this guy.

He badgered me for another five minutes about why I didn't want the fre'e certs. I told him I didn't trust him. He said if I didn't trust him to just hang up. So I did...

The phone rang with the speed of electronic redial. "Why you hang up on me?" he demanded. "Don't you want the five hundred dollars worth of certificates?" I told him no. "You don't deserve them anyway..." he snapped before hanging up.

Did a little research...

>>> Sidebar Sidebar

In The News:

Grey sales of high-end phones causing revenue loss of Rs 2,500 crore: ICEA  MoneycontrolSale of high-end mobile phones in the grey market is causing an estimated loss of Rs 2,500 crore annually to the exchequer, mobile industry body India Cellular ...
Oppo expects online sales to drive growth; to launch own eCommerce store before Diwali  Economic TimesIt plans to start sales through own e-commerce site just before the festive season.
Economy Week Ahead: Home Sales, Durable Goods, Eurozone Manufacturing,  Wall Street JournalThe U.S. will see *fresh* data on existing-home sales, durable-goods orders and gross domestic product. The eurozone will publish new manufacturing numbers ...
Electric Vehicle Sales Are Exploding In Europe | OilPrice.com  OilPrice.comEuropean electric vehicle sales are taking off as the region doubles down on its clean energy goals.
New comers MG Motor and Kia buck the vehicle sales trend as incumbents struggle  LivemintAt a time when vehicle manufacturers have been struggling to shore to their sales in the domestic market, new entrants, Kia Motors India and MG Motor India, ...
Mercedes-Benz India sales down by 18.60 per cent in first half of 2019 - CarWale  CarWaleMercedes-Benz India has revealed its sales report for the first half of 2019.
Anger at UK spy tech sales to Hong Kong  The GuardianThe government approved the export of spying equipment to Hong Kong authorities just weeks before they launched a crackdown against activists, the Observer ...
Top 10 scooter sales June 2019 - Honda Activa maintains No 1 position  RushLaneTop 10 scooter sales June 2019 list includes Honda Activa at top, despite registering a decline of 19%. 2nd spot goes to TVS Jupiter.
The unlikely cassette comeback isn't over yet: sales are up in 2019  Wired.co.ukCookie Notice. We use cookies to personalise *content* and ads, to provide social media features and to analyse our traffic. We also share information about your ...
Undertaker's SummerSlam Status, MSG Ticket Sales Are Not Great  The MIXUndertaker has been appearing more on frequently on WWE TV, but what about SummerSlam? Also, WWE's return to MSG hasn't done well in ticket sales.
Mercedes-Benz India Records 18.60 Per Cent Sales Decline In H1 2019  NDTVAuto.comMercedes-Benz which is the largest-selling luxury car brand in India has witnessed a sales decline of 18.60 per cent in the Indian market in the first half of ...
Home sales rose 6 percent in June in area towns  The Westerly SunSingle family home sales in area towns rose a little over 6 percent in June, compared with June 2018, according to the latest data on closings from the Rhode ...
Honor claims 1500% sales growth during Amazon Prime Day; says Honor 20 series contributed significantly  BGR IndiaHuawei sub-brand Honor claims to have witnessed sales growth of 1500 percent during Amazon Prime Day and 330 percent during Flipkart Big Shopping Days ...
Struggling Nordstrom is banking on exclusivity to compete with Amazon and overcome sales woes  Business InsiderAs Nordstrom opens up its Anniversary Sale to the public on Friday, July 19, the company is looking to rebound from a recent sales slump.
Back-to-School Sales Tax ‘Holidays’ Lure Shoppers Despite Slim Savings  The New York TimesPeople who won't walk across the street to save $5 on a pair of pants will take a day off from work to take advantage of a sales-tax holiday,” a tax expert said.
Luxe home sales rise as NRIs return to market  Economic TimesBENGALURU: Non-resident and wealthy Indians are slowly making a return to the real estate market, helping to prop up sales of luxury and ultra-luxury homes, ...
4 Trends in Sales Tech That Will Determine Success in 2020  EntrepreneurDon't bother learning about what the tech can do until you have a firm grasp on what you really need done.
This Weekend's Best Sales: Revolve, Lululemon & More  E! NEWSWe love these products, and we hope you do too. E! has affiliate relationships, so we may get a small share of the revenue from your purchases. Items are sold ...
Routt County real estate sales total $15.6M for July 12 to 18, 2019  Steamboat Pilot & TodaySTEAMBOAT SPRINGS — Routt County real estate transactions totaled $15666090.55 across 30 sales for the week of July 12 to 18. The sales total is up 54% ...
Amazon Prime Day 2019 surpasses sales of Black Friday and Cyber Monday combined  LivemintAmazon said Prime Day sales topped the combined total from the two big shopping days in the year-end holiday season, known as Black Friday and Cyber ...
Microsoft Q4 2019 earnings: cloud and Surface up as Xbox sales disappoint  The VergeMicrosoft's latest quarter was great for Surface and the company's cloud products, but Xbox sales have declined by nearly 50 percent.
R3 Taps Software Sales Vet to 'Evangelize' Paid Version of Corda  CoinDeskBlockchain technology company R3 has hired software sales veteran Cathy Minter as chief revenue officer, a role newly created to recruit users for the firm's ...
REC raises $650 million via bonds, aids sovereign sales  Economic TimesMUMBAI: State-owned Rural Electrification Corporation raised about $650 million via offshore bonds, which are seen as a proxy for the government's first ...
Retail auto sales continue in slow lane in Jun, decline 5.4%  LivemintNEW DELHI: Retail sales of automobiles across India declined 5.4% year-on-year in June to 1.64 million units, according to data released by the Federation of ...
Nielsen revises FMCG forecast as sales growth stays in the slow lane  LivemintNielsen has lowered its 2019 growth forecast for FMCG to 9-10% from its previous outlook of 11-12%.In the first half of the year, growth in FMCG sales was 12%, ...
Charity shop and antique purchases drive up UK retail sales  The GuardianRetail sales in the UK were unexpectedly strong in June, boosted by sales of secondhand goods at charity shops and antique dealers, although department ...
E-Bike Sales Are Putting a Charge in the Fortunes of Bikemakers  FortuneEvery few years, a new sensation comes to the rescue of a beleaguered U.S. bicycle industry. In the 1970s, 10-speed bikes from Europe sparked a boom ...
New luxury car sales fall 50pc in half year  Business DailyPorsches, Bentleys were out of stock for months while BMW uptake dropped due to a franchise transfer.
Greenville restaurant donating sales in protest of Trump's campaign stop  WRAL.comA business in Greenville says it is peacefully protesting President Donald Trump's campaign stop in the east by donating its sales to an immigration non-profit.
Royal Enfield sales break up June 2019 - Classic 350 down 33 percent  RushLaneRoyal Enfield Classic 350 has registered the biggest sales decline for June 2019. Here is a detailed sales break-up of Royal Enfield motorcycles.
WeWork founder Neumann raised $700m through share sales and loans  Financial TimesWeWork founder Adam Neumann has sold shares and taken out loans against his equity stake in the multibillion-dollar property company, raising at least ...
OnePlus 7, iPhone XR, Redmi Y3: These were most popular smartphones during Amazon Prime Day sale in India  India TodayThe Amazon Prime Day sale in India saw some amazing deals on smartphones. A couple of smartphones sold the most during the sale, including the iPhone XR ...
US retail sales beat expectations in June  CNBCU.S. retail sales increased more than expected in June, pointing to strong consumer spending, which could help to blunt some of the hit on the economy from ...
MG Hector bookings closed! Achieves 2019 sales target within 20 days of launch  Business TodayMG Motor made its much-awaited entry into the Indian market last month with the launch of its mid-size SUV MG Hector. After 20 days of its launch, the company ...
Automakers stare at a rough drive as car sales fast run out of fuel  Moneycontrol.comLoan taps are drying up, rains are playing hide and seek, and a technological disruption is looming. Not exactly the best of times for automobile companies.
House rejects Saudi weapons sales; Trump to veto  ReutersThe U.S. House of Representatives backed resolutions on Wednesday to block the sale of precision-guided munitions to Saudi Arabia and the United Arab ...
Amazon Prime Day Sets Fresh Sales Records for the E-Retailer  NDTVAmazon has said its two-day extravaganza known as Prime Day was its biggest shopping event ever, with sales surpassing the two key holiday spending days ...
RIAT: Lockheed Martin enjoying European sales high  FlightglobalLockheed Martin is eyeing increased opportunities to deliver a broad range of defence products to European customers, with the F-35 Lightning II holding ...
Police battle with illegal cannabis dispensaries over 'sidewalk sales'  CTV NewsThe Toronto Police *Service's* battle with illegal cannabis dispensaries continues this weekend after police say customers are gathering for “sidewalk sales” ...
The ultimate guide to nailing a sales pitch that closes the deal every time  Business InsiderA successful sales pitch is much less about showmanship and high-pressure tactics than it is about empathy and listening to what your customer needs.
PHL households to boost food retail sales to $50B this year–GAIN report  Business MirrorFOOD purchases by Filipino households, particularly middle-income class earners, will drive the country's food retail sales upward by 5.5 percent to a record.
Longview-area home sales stay close to last year's record pace  Longview News-JournalLongview-area home sales through the first six months of 2019 fell just short of the record pace set in 2018, Realtors data shows, while average sales prices ...
Generator sales decline amid improving power supply  DAWN.comKARACHI: The demand for power generators remained depressed this season owing to steep price hike on account of rupee devaluation and improvement in ...
Retail Sales Post a Solid Month Led by Autos and Amazon  MishTalkRetail sales posted another strong month in June, led by autos, up 0.7% and nonstore retailers up 1.7%. The odds the US is currently in recession took a hit ...
Xbox One sales have slowed to a crawl as the current gen wanes  VentureBeatXbox One's sales have dropped off a clip, but that makes sense when you look at life cycle of the current generation. Everyone is waiting for what's next.
Most of 200 One Pearl Bank units launched for sale snapped up  The Straits TimesSINGAPORE - The first weekend of sales for upcoming condominium One Pearl Bank saw 80 per cent of the 200 units released bought up.. Read more at ...
Spokane County asks voters to renew sales tax to maintain criminal justice system  The Spokesman-ReviewSpokane County leaders are asking voters to renew a $6 million-a-year sales tax that the region has approved twice before to maintain the criminal justice status ...
Air India freezes promotions, new appointments amid stake sale preparations  Business TodayFor the disinvestment process, the books of accounts of Air India till July 15, have been closed and those financials would be used while seeking bids.
Toyota Kirloskar sales dip 19% in June  LivemintNew Delhi: Toyota Kirloskar Motor (TKM) Monday reported a 19% decline in total vehicle sales to 11,365 units in June this year. The company had sold 14,102 ...
Budweiser Brewer Explores Asset Sales After Calling Off Asia IPO  The Wall Street JournalAnheuser-Busch InBev is considering selling off business units in South Korea, Australia and Central America to cut its massive debt pile as it pursues a backup ...
Amazon Prime Day and Flipkart Big Shopping Days: Best Offers on Mobile Phones  Gadgets 360Flipkart Big Billion Days and Amazon Prime Day sales are currently live and you can grab some decent offers on mobile phones. We have handpicked the best ...
Two ministries in crackdown on vape sales outside schools  Free Malaysia TodayJoint action by education and consumer affairs ministries on electronic cigarettes being sold to schoolchildren.
Liquor sales slip as poll curbs dampen spirits  Economic TimesSales of beer grew 5% while those of spirits expanded 2% during the April-June quarter, according to GlobalData, a UK-based research firm.
Vegan Oat Milk Sales Spike by 70 Percent in UK  VegNewsNearly one quarter of Brits now drink plant-based milk and spent $45 million on the cruelty-free beverage in 2018 alone.
WeWork Co-Founder Has Cashed Out at Least $700 Million Via Sales, Loans  The Wall Street JournalWeWork Cos. co-founder Adam Neumann has cashed out more than $700 million from the company ahead of its initial public offering through a mix of stock ...
Wipro Q1 profit climbs 13% to Rs 2,387.60 crore, net sales up 5%  Business TodayWipro, the country's leading software exporter, on Wednesday reported 12.8 per cent year-on-year growth in consolidated net profit at Rs 2387.60 crore for the ...
Audiobook Sales Jumped 24% in 2018  Publishers WeeklyPublishers' sales of audiobooks rose 24.5% in 2018 over 2019, reaching $940 million, according to the recent sales survey sponsored by the Audio Publishers ...
Riverbed lays off its sales team in APJ including India  CIO IndiaRiverbed is simply moving to a partner resourced model in certain international markets to help scale our business globally, according to a statement by ...
$605,000 home in Pompey: See list of 155 home sales in Onondaga County  syracuse.comHere are 155 home sales in Onondaga County recently recorded at the county clerk's office. The most expensive property was a 4-bedroom, 3 ½ -bathroom ...
SAP Q2 2019: Trade war hits software license sales  ZDNetThe US-China trade battle has dented the balance sheet at the same time SAP is bearing the brunt of restructuring costs.
Sales of iPhones down year-on-year despite popularity of iPhone XR in US  AppleInsiderThe iPhone XR was the best-selling smartphone in the United States in the second quarter, according to research from Kantar, but the share of iOS device sales ...
Report: Chick-fil-A missing out in $1 billion in sales by being closed on Sundays  Deseret NewsChick-fil-A revealed in its corporate financial statements that it made more than $10 billion in revenue in 2018.
Back-to-school sales tax holidays: These 16 states are giving families a tax break  USA TODAYMillions of American families with children who are school- or college-bound will have the chance to save a few dollars this summer. Sixteen states are holding ...
Canadian Retail Sales Unexpectedly Drop on Lower Food & Booze  BloombergCanadians retailers reported an unexpected decline in sales as consumers cut back on purchases of groceries, alcohol and clothing.
ESPN's Justin Connolly to Lead Combined Disney Sales Team  Hollywood ReporterDays after longtime sales and distribution exec Janice Marinelli departed her post as head of global sales and distribution, Disney announced that Justin ...
Retail leads the way: Warren County officials review sales tax source data  Glens Falls Post-StarFor years, Warren County supervisors have watched sales tax receipts in the county rise steadily. But they have been at a loss to explain which economic ...
Vancouver councillor wants city to stop open sales of magic mushrooms  Vancouver SunAlso, Vancouver's chief medical officer is concerned about the illegal shop making unfounded medical claims about psilocybin.
Europe Car Sales Extend Downward Spiral With Worst Drop of 2019  BloombergEuropean car registrations fell sharply in June, resuming a downward spiral that adds to the industry's litany of woes.
Sales tax plus marijuana proves to be a winning combination in Port Hueneme  Ventura County StarBuoyed by two different kinds of green, Port Hueneme's policymakers have passed an on-time, balanced budget that for the first time in several years doesn't ...
Tata Nexon sales cross 1 lakh milestone in less than 2 years  RushLaneTata Motors announced today that their best selling SUV, Nexon sales have crossed the record milestone of 1 lakh units in just 22 months.
Apollo Hospitals seeks investor, asset sales to cut debt  Economic TimesThe aim is to reduce the Apollo shares pledged by the family as collateral to lenders.
Gold steady as investors eye US retail sales data  MoneycontrolGold prices held steady on Tuesday as investors awaited U.S. retail sales data that could serve as an indicator of the strength of the world's largest economy ...
Cannabis sales jumped $11M in May as more stores open  Global NewsCanadians bought $85 million worth of legal weed in May, $11 million more than April's sales, figures released Friday by Statistics Canada show.
Sales improve 16% in the first quarter: Tata Steel  Economic TimesProduction in the first quarter went up 20 per cent to 4.37 million tonne (mt), the company said.
Trump blames Obama as he reluctantly bans F-35 sales to Turkey  CNNPresident Donald Trump says Turkey will be banned from purchasing American F-35 fighter jets after it acquired a Russian air defense system, but made no ...
New York Times 'Fudged' Book Sales Data to Put #1 Conservative Book on Kavanaugh at #6  NewsBustersConservatives have repeatedly protested how The New York Times "Bestseller List" doesn't live up to its name. The newest example came from Sean Davis of ...
Jeep Compass sales executives dance to deliver SUV - Video  RushLaneBollywood actor Taapsee Pannu purchased a brand new Jeep Compass. To impress her, Jeep India sales executives perormed a dance on video.
Walmart Prime Day Deals: The Best Smartwatch Sales  ForbesFrom Apple Watch to Garmin, the best smartwatch deals at Walmart during Prime Day.
Adani Port likely to raise $650 million via bond sales  Economic TimesMUMBAI: Billionaire Gautam Adani-controlled Adani Port Special Economic Zone (APSEZ) is raising up to $650 million in another overseas bond sale, following ...
Longmont-area home sales July 21, 2019  Longmont Times-CallThe following data is supplied by Colorado Weekly Homebuyers List Inc., 303-744-2020. The names and addresses of real estate buyers are available on ...
Best non-Prime Day deals at Best Buy: Sales on MacBooks, iPads, 2-in-1 laptops and more  CNETPrime Day sales are in full bloom and have certainly attracted the attention of Amazon's retail rivals. If you're not an Amazon Prime member (or you're protesting ...
Indians just love to shop on e-commerce sale days, even with lower discounts  Economic TimesSince FDI rules for e-comm were tightened, the average discounts had halved to 5-10% from 10-20% last year.
Volvo hits record sales, but trade war dents profits  The Local SwedenVolvo Cars, the Swedish luxury brand owned by China's Geely, defied a slowing global auto market to set a record for sales in the first half of the year, although ...
Restaurant Donates Sales From Day Of Trump's Rally To Immigration Group  HuffPostA Greenville, North Carolina, restaurant has pledged to donate thousands of dollars it made on Wednesday, the day President Donald Trump held a rally nearby ...
NYC Apartment Building Sales Plummet With New Rent Law Scaring Off Investors  BloombergThings looked promising for the sellers of a collection of Harlem apartment buildings, listed in April for $260 million. Almost immediately, 150 would-be buyers ...
Museveni wants cows issued with birth certificates to improve sales  The StandardMuseveni gave the order saying it was a marketing strategy that will improve the sale of livestock. Museveni says the move will enable his country to penetrate ...
Range Announces Asset Sales That Will Total $634 Million  Yahoo FinanceFORT WORTH, Texas, July 19, 2019 -- RANGE RESOURCES CORPORATION (NYSE: RRC) today announced that it has agreed to sell a 2% proportionately ...
Property sale in India sees new high since demonetisation  Forbes IndiaThe Indian market saw an uptick in residential and commercial real estate in the first half of 2019, according to a new report.
MG says sales of full battery electric car to begin in September  The DrivenMG has just announced that the all-electric version of its ZS SUV/crossover will go on sale in the UK in September this year, with an on-the-road starting price of ...
European sales fall 8% in June on fewer working days  Automotive News EuropeEuropean new-car sales fell 8 percent in June, with big declines for Nissan, Volvo and Fiat Chrysler.
Domino's stock sinks on disappointing sales, fanning doubts about expansion strategy  CNBCDomino's stock fell Tuesday after the pizza chain reported weaker same-store sales growth as it expands its store base and grapples with the threat of third-party ...
Xiaomi India sales head Deepak Nakra quits; set to join rival Realme  Business TodayDeepak Nakra stunned the smartphone market by stepping down as sales head for brick-and-mortar trade of Xiaomi India to join a rival bastion of Realme India ...
IKEA switches gears; to begin online sales before Mumbai store launch  EntrackrThe company will launch online sales operations for its Mumbai outlet through its website, contrary to its traditional plans of opening a huge walk in-store.
Kedah Wood and Lifestyle Fair eyes RM2.5m in sales  The Sun DailyALOR STAR: The ongoing Kedah Wood and Lifestyle Fair that began on July 17 to July 27, aims to record RM2.5 million in sales compared with RM1.9 milli...
Q1 results preview: Poor sales likely to dent earnings of auto companies  Business StandardEarnings of automobile companies in the April-June quarter (Q1) of 2019-20 (FY20) are likely to be severely hit by poor sales volumes in the three months.
The 29 Nordstrom Sale Finds Readers Are Obsessed With  Refinery29July is a scuba dive into the deep sea of sales. Post Prime Day, our shopping tanks are running on empty and we're ready to come up for air — but, just as we ...
June quarter auto sales the worst in almost two decades  LivemintNEW DELHI: India's automobile industry continued to languish, with passenger vehicle (PV) sales falling the most in nearly two decades in the June quarter, ...
Burberry sales exceed expectations as Riccardo Tisci designs shine  Financial TimesA well-received collection by new chief designer Riccardo Tisci and brisk business in China propelled Burberry to better than expected sales growth in the first ...
Tata car sales break up June 2019 - Tiago, Nexon on top, Harrier 4th  RushLaneTata's star performers - Tiago, Nexon and Harrier have registered decline in sales for June 2019. Company sales are down by 27%.
Summer heat sends sale of ACs, refrigerators soaring  Economic TimesKOLKATA: Overall consumption growth in rural areas might have been in the red, but soaring mercury and easy finance seem to have set the sale of white ...

Why You Buy, Part Three

Still more discoveries from the recent studies in behavioral economics:Over-Valuing... Read More

Health Insurance Lead and Health Insurance Leads

Health insurance lead generation systems provide a stead stream of... Read More

Tapping The Potential Of Your Customers

Business owners of long standing know the cardinal rule "take... Read More

Why People Use Long Sales Copy

Have you ever wondered why some people use long sales... Read More

How Can Fundraising Consulting Help Us Raise Money?

If you need to hold a fundraiser and don't know... Read More

Sealing The Deal Over The Business Meal

Doing business over meals is a ritual that has existed... Read More

Caring - The Secret Sales Strategy

Sales information resource Just Sell, calls caring "sales love". Here's... Read More

At-ti-tude, n

At-ti-tude, n.One of Webster's dictionaries describes the word attitude as:a... Read More

Lazy Man?s Way To Get Customers

No matter how big or small your business is and... Read More

What Are Car Boot Sales?

If you live in England then you will already be... Read More

How to Lose the Sale Quickly & Easily

Here are five sure-fire ways to guarantee you will not... Read More

How to Buy Wholesale Store Fixtures for Your Business

It may sound funny, but honestly, if you're opening up... Read More

Ten Top Tips for Terminating Telephone Terror

1. Make telephone callsFew things are more terrifying than the... Read More

Web Promotion: 10 Amazing Web Promotion Ways To Jump Start Your Sales

Hello, do you have a website and sell something on... Read More

Restaurant Pressure Washing

Many pressure washing companies try to stay away from the... Read More

Freebies

Freebees--Freebees--FreebeesWHY PAY, WHEN "YOU CAN HAVE IT FOR FREE?"There are... Read More

Save Your Breath: How To Sell In Trade Shows Without Pitching

You stand there, in front of your great presentation material,... Read More

How To Get Face To Face Over The Phone

One disadvantage of selling by telephone is the lack of... Read More

Stop Screwing Up Your Sales Letter

"Sales Letter"... that's your web site's sales page. The page... Read More

Create A Killer Product by Writing Your Sales Letter First!

You may not realize this, but when if you are... Read More

The Benefits of Metal Store Fixtures

Your choice of materials for store fixtures includes wood, metal,... Read More

How To Take The Right Steps To Increase Your Selling Results

Steps - it is unrealistic for most salespeople to expect... Read More

6 Steps on How to Install Confidence Into Your Clients

What methods can we use to install confidence into your... Read More

The Doors Of Opportunity

Alexander Graham Bell once said, "When one door closes another... Read More

Getting Past the Gate Guard

Over the years, many prospects have hidden behind their well-trained... Read More