Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/a26f9f83/public_html/articles/includes/config.php on line 159
Mall Protection > NetSparsh - Viral Content you Love & Share

Mall Protection

The Loss Prevention Manager should be receptive to the needs and objectives of upper management and work to prevent and reduce loss from crime, fire accidents etc.

With the continuing threats brought to us by our AL Quaeda and Taliban enemies and the outbreak of new TV shows that reinforce the danger we all face on a daily basis, one must look within as to how we can protect ourselves from threats both real and imagined. I said imagined because we can become either hypochondriacs or completely oblivious to the dangers around us.

The situations we will focus on in this brief evaluation are those where large volumes of people congregate on a daily basis. Much has been written about airports and how the Government has stepped in to facilitate the security of baggage and boardings etc. Although Schools and theatres could be targeted, one area I would like to review is the Mall, which we have first hand knowledge of since we frequent them almost daily. The mall, some large and some small all handlelarge volumes of people daily. Its close proximity to the airports has caused me to visualize a frightening scenario from time to time. This also should be addressed in any critique of physical protection

Security for malls throughout the country is based on protecting the occupants and the property primarily from fire and water damage.

Personnel are generally given basic information as to what should happen in the case of fire and subsequent damage control, but essentially the function of either Security officers or tenants is to pull the fire alarm and wait for the fire trucks to get there, hopefully as quickly as possible.

Business continuity is a primary situation for the Mall and yet there is little accomplished to meet those requirements. With this in mind a good security officer should be a fireman and or be trained in fire prevention and training. In the world of fire training there are those who are listed as fire police. They are primarily there at the scene of a fire to direct traffic and move gawkers away from danger.

Mall security would seem to fit in this category, as they are not really trained in fire prevention nor fire combating. This exclusion in training on a primary and continual basis is a danger faced by the visitors and businesses that expect protection.

Fire-personal as well as the police, by nature, are trained to meet the demand for medical aid in the event of minor or major medical emergencies. At the least, basic first aid should be a required continual training program for all Mall personnel, with an emphasis on the Security Guard. The fact that defibrillators are available at Malls along with first aid kits but with little or no training approved by the Mall is a condition that should be addressed.

Most security guards are usually hired because they are between jobs, work cheap and don't ask a lot of questions. Training consists of reading a manual, taking an open book test that consists of :

1. Appearance

2. Where the fire equipment is located

3. Reporting problems

4. How to tour the inside and outside of the building and

5. Limits of authority.

It is not the job of the Security Guard to fight fire, provide medical assistance or use force. The primary use of Security personnel is to walk the Mall during the business day and to report from time to time that they have gone into a tenant's space and shown their presence. Observing possible loss pevention does not appear in their lexicon.

Over the years the defensive tools used by security personnel has been reduced to carrying a set of handcuffs, which can only be used under the direction of a local law enforcement Officer in the completion of his duty. Again, without basic and ongoing training, the uniformed Protective Services officer is of no other use than to be seen. Physical contact with individuals is totally prohibited due to the same reason above. Lack of training creates liability to the Mall and to the officer.

The physical plant known as a Mall has many egresses and entrances. Sets of keys are used by housekeeping, maintenance and protection services to secure the movement throughout the site. In most cases the key systems work as the keys are assigned to individuals and are signed for. Various situations cause damage to the doors, some by the stores themselves and by visiting vendors. Unlawful entrance and egress from the stores occur at all times of the day or night. Doors that are broken and unable to be secured with a key are not repaired in a timely manner. Automatic closing devices are tampered with and are inoperable and in many cases doors are intentionally left open to allow easy access to various parts of the building by not only the Mall employees but many of the store personnel as well. Damaged doors and poor maintenance precludes the hazards to all visitors and employees as well. The ability to enter the building and to cause damage, either unintentionally or inntionally should be of paramount concern to the administration as well as injury to visitors and employees from individuals who may be emotionally, politically or criminally motivated. Daytime situations are normally different than evening and overnight due to the fact that more personnel are available and more activity promotes little opportunity for problematic situations. On one hand this combination of light and sound along with the presence of people creates the environment for terrorism and or criminal acts. During the evening hours there is the added problem produced by teenagers and young adults who create disturbances causing security extra work which distracts them from actual security and placing them in the position of acting as police, which they are not trained for. The use of force has been all but totally removed from their arsenal of protection. No training in civil disturbance or any other disturbance is given on any basis.

Radio communications is used in various ways depending on the requirements of the various departments within the Mall. The benefit is that communications are available to identify negative situations that would require fire, police, housekeeping and maintenance. In the event of an emergency, radio frequencies will be modified to meet the needs of security. Maintenance and housekeeping as well as Mall administration should be subordinate to security. The standard operating procedure would require that the individual in charge be completely cognizant of the workings of the building and at least have the workable phone numbers of department heads. In many situations of various venues, the phone numbers of employ ees are not kept up to date and can cause unnecessary delay not only in emergencies but also on a day to day basis to contact personnel who are due in for shift changes. It should be the responsibility of at least one person in administration to make sure that the phone numbers are kept up to date.

Video surveillance, on the most part, functions well. The worst problem is the lack of light particularly in the parking lot. Often the failure of pole lights creates blackout areas during evening hours. This makes it impossible to check activities from the control center. If there is only one guard on the midnight shift, it requires that the control center may be left unattended to check the lot as well as the entrance and loading doors. video cameras with night vision capabilities would provide the necessary protection of the lot. The inability to patrol and or visually observe the site have created criminal acts from break-ins,vandalism and murder. Using the parking lot or a lover's lane cannot be tolerated.

Without listing banal conclusions to these initial thoughts, lets recognize the need to be aware of that, which surrounds us. Remember, God is in the details!

With 8 years of service in the Military Police and former investigator for the State of NY election fraud bureau, a retired private and insurance investigator and presently actiove in the field of security. Member of the Police Commissioner's Association of Connecticut, International Foundation of Protection Officers.

In The News:

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

NPR

Week Of Trump Reversals Puts 2018 Election Security In The Spotlight
NPR
With less than four months to go, how much are this year's midterm elections at risk for the kind of interference sowed by Russia in 2016? It's a question that's coming up again because of President Trump's seemingly shifting positions this week about ...
As the national security elite gather in Aspen, the subject is, of course, TrumpWashington Post
DHS chief won't denounce white supremacist charged with Charlottesville killingNew York Post
Kirstjen Nielsen, head of Homeland Security, says she doesn't think Vlad's hackers tried to make Trump winNew York Daily News
VICE News -Office of the Director of National Intelligence
all 134 news articles »

TechCrunch

UK government panel issues inconclusive Huawei security report
TechCrunch
Huawei's had a rough go of it here in the States, after concerns around ties to the Chinese government have left the company scrambling to gain a commercial toehold. Over the past several years, top U.K. security officials have also put the company ...
UK cybersecurity agency finds new low-risk concerns with Huawei's security centreZDNet
UK security officials warn of 'new risks' from HuaweiCNNMoney
UK oversight board discloses potential Huawei security issuesEngadget
TechRadar -Reuters -Caixin Global -Gov.uk
all 77 news articles »

The Fundamental Flaw in Security Awareness Programs
Dark Reading
Most security awareness programs are at best gimmicks that will statistically fail at their goal. They intend to educate people so that they can make better decisions regarding how to behave or whether they are being conned. The programs intend to get ...


The Verge

Wyze's $20 connected security camera now supports Amazon Alexa
The Verge
The $20 Wyze Cam security camera may not be the best option out there for a connected home security device, but it's certainly the cheapest. And now it's getting even more useful with an update that adds support for Amazon's Alexa voice assistant, via ...


Newsweek

White Owner of Detroit Clothing Store Spits in Black Security Guard's Face
Newsweek
The co-founder of a store in Detroit has issued an apology for spitting in a black security guard's face during an event. Ibrahim Mission told The Detroit Free Press that he was working security for a meeting of community and social justice leaders on ...
'Made in Detroit' brand co-founder recorded spitting in face of ...New York Daily News
White Detroit Business Owner Spits on Black Man Working Security ...The Root
White Detroit Mercantile owner under fire for spitting on young black man over parking disputeDetroit Metro Times

all 10 news articles »

Forbes

Financialize Everything: Security Tokens And Network Effects
Forbes
The age of the Security Token has arrived. The rebranding effort has recently been in full force - Swarm announced its intention to tokenize private shares of companies like Coinbase and Robinhood, the Security Token Summit in New York declared ...


TechCrunch

Cloudflare recruits state and local governments for free election site ...
TechCrunch
After launching a free program to protect election systems last December, Cloudflare has an update on how things are going. The program, known as the ...

and more »

Roadside bomb targeting security convoy wounds 6 in Pakistan
Tampabay.com
QUETTA, Pakistan (AP) — Pakistani police say a roadside bomb has exploded near a security convoy in the country's southwest, wounding at least six people. Local police official Mohammad Hakim says Friday's bombing also damaged 10 shops in the busy ...

and more »

Tampabay.com

Activists camp out in protest at Tampa's Homeland Security, ICE offices
Tampabay.com
Approximately 25 local activists gathered next to Cypress Drive in front of the local Department of Homeland Security and ICE office with cardboard signs, tents and determination to stay until their demands are met, organizers say. "We are here because ...

and more »

Wall Street Journal

Wilbur Ross: 'Too Early to Say' Whether National Security Probe Will Bring Auto Tariffs
Wall Street Journal
The Commerce Department hearings are part of an investigation launched in May into whether the Trump administration can use a 1962 national-security law to impose duties on foreign-sourced cars and car parts. The Trump administration's hard line has ...
Automakers push back on proposed tariffs, saying there is no evidence imports affect national securityCNBC

all 243 news articles »
Google News

Identity Theft Offline -- So Many Possibilities

Chris Simpson, head of Scotland Yard's computer crime unit was... Read More

Wireless Network Security

Working from home has its advantages, including no commute, a... Read More

Phishing - A High Tech Identity Theft With A Low Tech Solution

Have you ever got an email asking you to confirm... Read More

The Move to a New Anti-Virus Model

This is the second in a series of articles highlighting... Read More

How To Be Your Own Secret Service Agency

So you want to know who your kids are chatting... Read More

How to Fight Spyware

If you are wondering how to fight spyware for safe... Read More

Phishing: A Scary Way of Life

The Federal Bureau of Investigation has identified "phishing" as the... Read More

Web Browsing - Collected Information

You may not realize it, but as you are surfing... Read More

Identity Theft -- 10 Simple Ways to Protect Your Good Name!

Identity Theft is one of the most serious problems facing... Read More

Mall Protection

The Loss Prevention Manager should be receptive to the needs... Read More

Make Money Online - Defend Against The Latest Scam

First, let's do a little recap'. As I stated in... Read More

3 Steps to Ending Scams and Virus Problems

Watching how the traditional media covers the latest virus or... Read More

Dont Get Hacked - A Guide to Protecting Your Business from Thieves

You've seen it in the news - 40 million credit... Read More

Web and Computer Security

Well, if that would have been said to me by... Read More

Social Engineering - The Real E-Terrorism?

One evening, during the graveyard shift, an AOL technical support... Read More

Securities

NETWORK SECURITIES: IMPORTANCE OF SECURITIESComputers and securities must form a... Read More

Money Mule Email Scam Hits U.S.

Imagine this ? you open up your email box and... Read More

DOS Attacks: Instigation and Mitigation

During the release of a new software product specialized to... Read More

Website Security - Creating a Bulletproof Site in 5 Easy Steps

When it comes to a secure website and passwords it... Read More

Computer-Virus Writers: A Few Bats In The Belfry?

"Male. Obsessed with computers. Lacking a girlfriend. Aged 14 to... Read More

How to Thwart the Barbarian Spyware!

Today,on most internet user's computers, we have the ability to... Read More

Free Antivirus Security Software: Download Now to Eliminate Spyware, Pop Up Ads, etc.

Adware. Spyware. Pesky pop up ads. Internet congestion. Computer malfunctions... Read More

Top Spyware Removers Considerations

Only the top spyware removers are successful at detecting and... Read More

Blogs as Safe Haven for Cybercriminals?

To blog or not to blog? Well, why not? Lots... Read More

How Did This Happen to Me? Top 10 Ways to Get Spyware or Viruses on Your Computer

If you use the internet, you have probably been infected... Read More