Employee Relations Manual Sample Outline

Most smart entrepreneurs and all large corporations have Employee Relations Manuals. Nearly all businesses with over five or more employees have some sort of employee manuals but not all have Employee Relations Manuals for their managers. It is important in today's litigious lawyer trap to have a good policy in place to protect you from a bad decision or improper handling of an employee situation by a manager. All too often a minor incident can lead to a problematic situation and end up in court, union arbitration or a hefty fine from a government regulatory agency which often tend to side with the employee, regardless of fact.

Defusing situations early on can help your team avoid costly litigation and rectify situations quickly. During my 24-years as an entrepreneur operating a small business, which grew into the largest mobile car wash company on the Planet operating in 23 states and four countries, it became apparent to me that having a proper policy for the treatment of employees was a quintessential part of keeping the team strong. It is important to win markets and not allow your company to be torn down from the inside out. Below is the outline for our employee relation manual. I cannot give you the full version and the case law might change in the future and case me to be named in a lawsuit for merely giving you this free knowledge. What I recommend you do with this outline below is modify it to fit your business model and then write 2-3 paragraphs for each item and then take it to an employment lawyer to review. Yes, I know, you do not like lawyers, neither do I, but a little bit of preventive maintenance on your employee relations manual may save you hundreds of thousands of dollars as your company grows. Even one sexual harassment lawsuit can cost that much. There is much more to a complete manual of this type, however much is also boilerplate and law related which you can add in after you have completed this important exercise. Here is our outline; you are welcome to it.

EMPLOYEE RELATIONS

I. LISTENING

A. Repeat (Summarize)

B. Goals

C. Promotions

D. Back Them Up

II. COMPANY MEETINGS

A. Pizza

B. BBQ's

C. Fishing

D. Lake, Etc.

III. CORPORATE MEETINGS

A. Invite

B. Attend

C. Car Pool

D. Send To Manager Training

IV. THANKS

A. Notes

B. Atta-Boys

C. Lunch

V. SHOW UP ON JOBS

A. Help

B. Praise

C. Tell Them Of Compliments From Customers

D. Tell Family And Friends

E. Raises

F. Etc.

VI. HIRING FRIENDS

A. Be Careful

B. Up Front

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:

August Event Will Focus on Customer Retention for Your Small Business  Small Business TrendsCustomer retention is one of the key metrics for ensuring the success of any business. Keeping more customers for longer periods, means you are doing ...
10 Tips to Improve Customer Experience in Your Small Business  Small Business TrendsIf you want to keep customers coming back to your business, you need to create a positive experience. There's a lot that goes into cultivating that experience, ...
Remote Workers are Biggest Cyber-Blind Spot for Small Business Owners  Small Business TrendsIf your small business has an online presence, there are many vectors of attack hackers can use to find vulnerabilities. And as more of these businesses use ...
In the News: Is Your Restaurant Ready for the Impossible?  Small Business TrendsIf you own a restaurant, you likely have heard about the plant-based meat trend. Running a Burger King franchise in the U.S.? You just introduced the Impossible ...
The Gap Between Large and Small Companies Is Growing. Why?  Harvard Business ReviewResearch and news headlines are replete with the idea that traditional large companies can't innovate, and that smaller digital companies will render many ...
Small business group speaks out against govt over non-payment of services  Eyewitness NewsSmall Business Development Minister Khumbudzo Ntshaveni has revealed that government departments owe *service* providers over R600 million and are 30 ...
9 green technologies small business should consider  The Next WebGreen technologies can offer benefits to businesses while at the same time making it more environmentally sensible. There are a lot of options for smaller ...
Proposed navigation center in SF causing uproar among small business owners  KGO-TVAccording to business owner Ray Leong, who is spearheading the campaign against the latest proposed navigation center on Evans Avenue in San Francisco, ...
48% of Small Business Employees Have Access to Too Much Data  Small Business TrendsWith the right data classification policy in place, you can identify the types of data you have, who can access it, and secure the information.
Should You Use Long Form Video Marketing for Your Small Business?  Small Business TrendsPeople watch more than 5 billion videos every single day on YouTube alone. When you add Facebook, Instagram and all other platforms, the popularity of the ...
Why some small businesses don't win more business  Washington TechnologyMany small businesses still don't grasp the expertise to win in the federal market. and too often overlook the critical skills needed for basic business functions.
SBA to adjust small business size standards  Beckley Register-HeraldThe U.S. Small Business Administration recently issued an interim final rule that will adjust monetary-based small business size standards for inflation to allow ...
Should I Fire a Family Member  Small Business TrendsIf after 90 days, or whatever remedial period you choose, you don't see enough improvement, it may come down to firing a family member. Here's how.
9 Marketing Tips for Black-Owned Small Businesses to Accelerate Business Growth  Black EnterpriseTo increase sales, one of the savviest moves black-owned small businesses can make is to develop a strategic marketing plan. Here are some tips.
Nine Key Reasons Online Banking Benefits Small Business  ForbesSmall business owners stand to gain a lot from using their bank's online services to generate value and save time. Here are some of the biggest benefits of ...
Best Work Trucks for Your Small Business  Small Business TrendsThere comes a time when delivering your products in a commuter car doesn't cut it anymore. Here are some tips of choosing the best work trucks.
GoDaddy Survey Shows That Indian Entrepreneurs and Small Business Owners Are More Inclined Towards Building an Online Presence, Than Global Counterparts  Business Wire IndiaGoDaddy (NYSE: GDDY), the company that empowers everyday entrepreneurs, released a Global Entrepreneurship Survey today, revealing interesting insights ...
Signpost raised $52 million with this pitch deck for its sales service  Business InsiderSignpost has designed a *service* to help small and medium-sized businesses attract and retain customers. It just raised $52 million to expand it.
Quiz: Which Presidents Were in Business?  Small Business TrendsTake the quiz for which U.S. Presidents were businessemen before entering office -- or went into business after leaving the White House.
5 Tips for Expanding Your Small Business (The Right Way)  EntrepreneurMany small-business owners want to grow their companies, and they want to do it fast. But if you rush into expandsion without a plan, you risk losing everything ...
Govt plans debt waiver for small distressed borrowers under insolvency law  Business StandardThe government plans to use the insolvency law to waive off the debts of small distressed borrowers, Corporate Affairs Secretary Injeti Srinivas has said.
What Small Businesses Should Look for in a CRM Solution  Small Business TrendsSmall business owners should always be looking for an edge. Seek whatever increases market competitiveness and provides opportunities to scale.
OPINION: 'Fake news!' Mark Gjonaj's rally to save small business - The Villager  The VillagerBY SHARON WOOLUMS | A rally to “save small businesses” was held June 26 outside City Hall. If any group deserved a rally to focus upon quickly finding a ...
Small business confidence drops to a low as U.S.–China trade war rattles Main Street  CNBCSmall business owners across the nation are worried about the U.S.–China trade war. The CNBC|SurveyMonkey Small Business Survey for the third quarter ...
An NYC community center is helping seniors build small businesses  Business InsiderFor some seniors, retirement is an opportunity to learn how to start their own small business, and they're doing it at New York's Senior Planet.
How To Sell To Small Businesses  Inc42 MediaMany small business owners have saved up for years or decades to buy their businesses or they've spend years building it from the ground up. When you're ...
The Power of Instagram Influencers for Your Small Business  Small Business TrendsA new report, Influencer Marketing Benchmarks, looks at AB categories, platforms, and *content* types across 4 social media networks. Here's what it found.
Cognytics Tries to Bring Better Visualization to a Small Business's Data  Small Business TrendsMention data analytics to a small business owner. And they might think it is the domain of large enterprises. But this is no longer the case. With the advent of ...
Small energy companies risk going bust in financial shock  The GuardianThousands of homes could lose their energy supplier in the coming months as a result of a financial shock looming over the industry's smaller companies.
Where Trump Stands Out: Small-Business Optimism  Barron'sThe Small Business Optimism Index looks a lot healthier than it did during the Obama era.
Small business owners asked to take survey about needs, challenges  Huntington Herald DispatchCHARLESTON — What do small businesses need to succeed and grow in West Virginia? The state's small-business owners have an opportunity to answer that ...
Concern about Trump's immigration policies impacting business fades on Main Street  CNBCImmigration is an issue that small business owners care about, but for the majority it is not because it affects their companies, according to the latest ...
Big Brands Are Using Amazon’s Anticounterfeiting Measures to Crush Small Businesses  VICEAmazon sometimes requires small businesses to get permission from manufacturers to sell their products on Amazon Marketplace.
How consumers and small businesses are reacting to recession fears  Yahoo FinanceStocks rise as bond yield edge up after a volatile week. April Schneider, Head of Consumer and Small Business Products at Bank of America, joins Zack ...
Check Out 21 Incredible Photos of Vintage Retail Stores  Small Business TrendsThese photos of vintage retail stores offer a glimpse back at some of the trends and features of retail stores from decades past.
The iPhone Isn’t As Fast As You Think…And Other Small Business Tech News This Week  ForbesHere are five things in technology that happened this past week and how they affect your business. Did you miss them? 1— Want the phone with fastest internet ...
Small Business Finance Guide for Beginners  G2This small business finance guide will cover everything you need to know about bookkeeping, taxes, getting loans, and funding your business.
Crack the Small Business PR Code with These 3 Pro Tips  Small Business TrendsPR and media coverage doesn't have to be limited to the big corporate brands out there. Try these 3 PR tips for small business to gain attention.
Time to celebrate the backbone of our economy: small businesses  The DrumIt will come as little surprise that small businesses are a cornerstone of the British industry. According to latest figures, small businesses accounted for 99.3% of ...
Instagram Removing Like Counts - How to Adjust Your Marketing Strategy  Small Business TrendsWith instagram removing like counts, Small Business Trends spoke to an expert to learn about the advertising implications for SMB's.
ScaleFactor Raised $100 Million In A Year As VCs Chase Small Business Focused Fintechs  ForbesScaleFactor, the operator of a digital accounting platform geared toward SMBs raised $60 million, bringing its total raised to $100 million in about a year.
4 companies that help small entrepreneurs grow their business online  YourStoryIf you are a seller on social media platforms, these are the four companies that can help you grow and boost your business by reaching out to your extended ...
5 banks offering easy loans to small business entrepreneurs in India  YourStoryTo sustain operations and expand, small businesses require large amounts of capital. Here are some banks and their financial schemes for MSMEs.
Ecommerce Consulting Company Went from Podcast to Success  Small Business TrendsDreams Inspire Reality ecommerce consulting company has had some interesting twists and turns along the way to success. Here's the story.
How To Leverage Emerging Trends In Your Small Business  ForbesWhether you're in retail or the *service* industry, every small business depends on company leaders making the best possible decisions. We understand the risks ...
International Youth Day: 5 successful small businesses started by under-25 founders  YourStoryHere's how these successful small businesses were started by young entrepreneurs who are proving that age is no bar to success.
Adobe Launches New Products to Help Digitize Small Businesses  Small Business TrendsAdobe Sign for small business, helps digitize paper-based processes for anyone who wants to move on from pen, paper, printer and filing cabinets.
Louisiana gets a B+ in small business friendliness  Greater Baton Rouge Business ReportWhen it comes to small-business friendliness, Louisiana gets a B+, which, according to Thumbtack, is in the middle of the national pack. Thumbtack, a tech ...
Funding Circle Surpasses $10 Billion Lent to Small Businesses Globally  Business WireMilestone demonstrates global evolution in the way small businesses access finance.
'Absolutely unacceptable': Business fury over Google ad policy  The AgeBusinesses say they are being blocked from advertising on Google as the ombudsman says lack of transparency is a problem.
Cash-Free Society and The Future of Small Business  Business News DailySweden is making headlines as the first country to officially go cashless, and plenty of articles are speculating that Australia will be next, but what does a ...
Market Online Like a Pro with These 10 Tips  Small Business TrendsWhether you run an ecommerce store or a local *service* business, you need to make sure that customers can find you online. There are a ton of tactics you can ...
The Right Way for Business Leaders to Apologize - Not!  Small Business TrendsToo many leaders give superficial apologies loaded with excuses and blame. There's a right way to apologize however, here's how not to apologize.
Ciara is a Virtual Assistant Exclusively for Inside Sales Reps  Small Business TrendsOutside sales is still around, but compared to inside sales it is trending down. Driven by digital technology, inside sales is allowing businesses to lower costs and ...
Mastercard Announces Small Business Program Benefits with Salesforce  Small Business TrendsThe new partnership between Mastercard and Salesforce will further strengthen the Mastercard Small Business Program, which already includes many other ...
Report on Small Business newsletter: Brisk business for Nova Scotia boat builders  The Globe and MailIn Nova Scotia, an economic broom brings all the boats to the yard. A newly finished lobster fishing boat waits on a trailer in a yard at Wedgeport Boats, like a ...
Cisco issues multiple product updates, fixes critical flaws in small business switches  SC Magazine UKCisco Systems issued a series of security updates addressing 26 vulnerabilities, including two critical ones found in its Small Business 220 Series Smart ...
Small business group calls Seattle's legislation to protect hotel workers misguided  KING5.comMultiple small business owners said a proposed Seattle ordinance to protect hotel workers could have unintended consequences if approved. Shawn Virk is as ...
Small businesses who missed first tax return deadline spared HMRC fine  http://smallbusiness.co.ukThousands of businesses have escaped late penalties on their tax return so that they can focus on preparing for a possible no-deal Brexit.
Here's how many people claimed this new 20% small-business tax break  CNBCThe tax overhaul unveiled a new 20% tax deduction for small business owners in 2018 — and just over 1 in 10 filers so far have claimed it. The qualified ...
Morning Roundup: Small Business Owners Aren't Loving All The New Wawas  DCistPlus, a guide to D.C.'s best cheap eats, Bei Bei's time in D.C. is coming to an end, and more news.
Four fintechs share £40m funding pot to boost small business finance  http://smallbusiness.co.ukIwoca, Atom Bank, Currencycloud and Modulr all pledge to address £10bn funding gap to help boost small business finance.
Managing millennials the path to success for your small business  USA TODAYWant to succeed in growing your small business? Then one skill you'd be wise to learn is how to manage and motivate millennials. After all, millennials – those ...
Fundraiser being held for small business in Wellsville  WTOV SteubenvilleIn June, a speeding driver crashed into the Riverside Woodshop in Wellsville, destroying the building. Now, the community is doing what it can to help get the ...
Tight Labor Market And High Costs Of Living Continue To Challenge LA Small Business Owners But Optimism Remains  PRNewswireLOS ANGELES, Aug. 16, 2019 /PRNewswire/ -- A recent study has found that a tight labor market and rising costs of living continue to be concerns for small ...
Top Lead Generation Strategies And Tools For Small Business  ForbesGenerate leads and work to find consumers who may like your product.
American consumers are worrying more about Amazon's power, a new CNBC survey finds  CNBCThere's been a steady slide toward pessimism among the American public when the topic is Amazon. Whether influenced by politics or not, the changing ...
Residents affected by July flash floods can seek U.S. loans this weekend  Washington PostResidents affected by the severe flooding that swept through Washington in early July can seek disaster relief loans from federal agencies in the coming days.
How to Prevent Back Pain at Work (INFOGRAPHIC)  Small Business TrendsBack pain is something most everyone can relate to. Here are some things you can do to prevent, manage, and even get rid of your back pain at work.
96% of Recently Self-Employed Have No Desire to Return to Regular Job  Small Business TrendsWhy do people ditch the financial and social security of their jobs to be self-employed? And what skills are needed for self-employed success?
High-end storage for enterprise, small business, and home users  ZDNetWhile much of the emphasis today is on cloud storage, sometimes that's not feasible, and you need a storage device that you can have on your desk to carry with ...
Is it Time to Serve Alternative Meat at Your Restaurant?  Small Business TrendsIf your restaurant, grocery store or deli isn't yet taking advantage of the alternative meat trend, this might be the time to reconsider.
Cool Kiwis: five small businesses to watch  Stuff.co.nzPartner *content*. Small businesses dominate New Zealand's business landscape and are the lifeblood of the economy. Data from the Ministry of Business, ...
Victorian Small Business Commissioner Judy O'Connell to present at Stawellbiz breakfast  The Stawell Times-NewsVictorian Small Business Commissioner Judy O'Connell will deliver a breakfast presentation at Stawell Town Hall on September 10. The presentation will provid ...
Lenali, the Malian app empowering illiterate small-business owners  Africanews EnglishA Malian innovator is helping illiterate entrepreneurs to reach more customers using an audio-based social media application. Ada Tembeli is amongst a ...
3 MSME schemes for marketing and promotion of small businesses  YourStoryThe MSME Ministry is implementing a number of marketing schemes for small businesses. Here are some of them.
How Small Businesses Can Grow On A Tight Budget  ForbesGrowth rarely comes easily. As small businesses expand, they need capital to hire new workers, pursue new projects, and pay off debts. Even companies with ...
Mukesh Ambani’s small business plan: Cheap cloud, enterprise apps for 24 lakh MSMEs; joins Microsoft  The Financial ExpressThe tie-up will provide SMEs access to a range of cloud-based productivity, collaboration, and business applications including Office 365 to help them compete ...
This New Kind of Expensive Lawsuit Could Easily Bankrupt Your Small Business  EntrepreneurIn recent years, a parade of household names have been hit by lawsuits accusing them of underpaying or misclassifying their workers. So-called wage-and-hour ...
Small business cuts coming amid NBIB merger  Defense SystemsThe Defense Counterintelligence and Security Agency is going to be doing significantly less small business contracts after the National Background ...
Trump's Small Business Administration pick will have her work cut out for her  The GuardianSure, Jovita Carranza will join Trump's cabinet, but she has no influence. Her real job is to take an agency which already does great work and make it better.
8 ways small businesses can tap into 3D printing  The Next Web3D printing, while still a developing technology, has immense potential for helping small businesses. From creating custom items to marketing and design, 3D ...
UofC Small Business Program Seeks Applicants on South and West Side | The Crusader Newspaper Group  The Chicago CusaderThe University of Chicago's Polsky Small Business Growth Program provides small-business owners with personalized consulting services from Booth School of ...
Small Business Optimism Continues to Defy Expectations - News  ABL AdvisorOptimism among small business owners bounced back in July as expectations for business conditions, real sales and expansion made solid gains. The NFIB ...
Can my husband stay on his small business’s group plan after 65 — without later facing a penalty?  ConsiderableSo far, this question has stumped two medical insurance experts, a human resources consultant, and two financial advisors.
Australia's retail dive: How small businesses are serving it up to the big guys  New Zealand HeraldYou can't have missed the headlines leading the news this week. About our looming retail recession, and how our biggest retailers are struggling to remain ...
Comment: What New Zealand could learn from the US on financing small businesses  New Zealand HeraldCOMMENT by Ben Young. Ten years ago I shared some thoughts on where and how we could improve New Zealand. Some may recall the call for a Monorail.
New small business services coming to the North Peninsula  Forks ForumAspiring entrepreneurs and early-stage small business owners on the Olympic Peninsula are slated to receive expanded business advising services this fall.
Business owners across the US say this is the No. 1 2020 election issue: Trump  CNBCThe latest CNBC|SurveyMonkey Small Business Survey reveals the No. 1 issue that business owners on Main Streets across the nation say will decide their vote ...
Kern Back in Business: Small Business Networking Expo taking place today in Bakersfield  KERO 23ABC NewsYou can promote your small business and network with other business owners and the community at large.
If You're Freelance or a Small-Business Owner, LinkedIn Just Revealed a New Feature That Changes Everything  Inc.If you're freelance or the owner of a small business, it can be extremely difficult to get noticed by prospective clients--especially if the services you offer are ...
Mark Bouris: How small business can capitalise on retail recession  The West AustralianNews of a looming retail recession has big and small business owners on edge. But who stands to gain from all this apparent belt-tightening across the nation?
Detroit small businesses struggle to stay afloat amid Avenue of Fashion construction project  WDIV ClickOnDetroitSmall business owners in one of Detroit's new hotspots, the Avenue of Fashion, are crying foul, saying the city's construction project might force them to close for ...
Mnuchin is wrong: Amazon has done more good than bad for small business  The GuardianThe treasury secretary said Amazon 'destroyed the retail industry' – but the company created opportunities for more than 1.9m small businesses around the ...
Jerry Bush column: After a predatory loan destroyed my small business, I spoke out. Now my creditors are retaliating.  Richmond.comBy Jerry Bush. After a bad loan cost me my small business and ruined my family's finances, I felt so broken I did not want to live. But while in that dark place I ...
Empty Storefronts Jolt NYC Council Into Action on Small Business  BloombergIn New York City, big businesses like Amazon and Google are adding space. It's the small ones local politicians are worried about, with vacant storefronts taking ...
SMBX: Small Business Bond Platform Now Available in Apple App Store  Crowdfund InsiderSMBX, a regulated Reg CF crowdfunding platform, has had its App approved by Apple. If you are curious, you may download it here. SMBX is a debt focused.
SBA Economic Injury Disaster Loans available to Missouri small businesses  West Plains Daily QuillSmall nonfarm businesses in 100 Missouri counties and neighboring counties in Arkansas, Illinois, Iowa, Kansas and Oklahoma are eligible to apply for ...
How IoT Security Can Help Protect Your Small Business  WCBS 880The internet of things (IoT) has revolutionized the way we do business.
Small-Business Owner Optimism Rises in Third Quarter  GallupWASHINGTON, D.C. -- Small-business owners' optimism has edged up over the past three months. In the latest quarterly Wells Fargo/Gallup Small Business ...

The Game Plan ? The Difference Between Small Business Success And Failure

It is an American dream to own a business. But... Read More

Small Business Essentials: Start Here

Thinking of starting a business on line? If so there... Read More

Small Business Opportunities Magazine Business

A Small Business Opportunities Magazine is one of the new... Read More

Winning in Business - Lessons from Lance Armstrong

Lance Armstrong this week won an unprecedented 7th Tour de... Read More

Postcards Make It Rain Referrals

One of the simplest ways to expand your marketing efforts... Read More

How Most Business Owners Sabotage Their Success

Owning a business is a challenging endeavor. If you're like... Read More

California Department of Corporations Attempts to PR Their Benefits to Consumers

On Monday the Department of Corporations in California revoked franchise... Read More

Tell Me The Reasons Why I Should Believe You?

Have you ever heard the phrase, 'PREPONDERANCE OF PROOF'?I recently... Read More

Is Your Business Legally Prepared?

It is imperative to have your business legally prepared. How... Read More

Operating Your Small Business ? Everything Really Is a Project

Do you operate your business as a series of projects,... Read More

How To Create A Business Note That Is More Attractive To A Note Investor

You are selling your small business (business value under $1... Read More

So You Don?t Believe in Outsourcing

Entrepreneurs are hardy stock. But sometimes hardiness can get you... Read More

Do You Make These 7 Deadly Cash Flow Mistakes?

Managing cash flow is every small business owner's most important... Read More

Q and A: Personalized Birthday Cards from Paul Leonard

Paul Leonard's BirthdayCards2Go.com paid greeting card service offers convenience when... Read More

Get Approved for a Franchise

Deciding to start your own franchise is just one of... Read More

Competition in the Market Place and Over Disclosure Regulatory Burden

The Federal Trade Commission is assisting competitor to cheat and... Read More

How to Protect Yourself & Your Business

As a business owner, you already know how important it... Read More

Marketing a New or Small Business on a Budget

There are almost as many opinions and views on marketing... Read More

Mobile Detailing Expansion Considerations

Expanding your business requires you to take a good hard... Read More

Venus Transit - and Small Business?

On June 8, 2004, the world witnessed what no one... Read More

Using Holidays to Put Some Extra Cheer in Your Cash Box

No matter your age or station in life, we all... Read More

Success Tips for Small Business Owners

Running a small business requires many skills. However, to do... Read More

Effectively Completing the Operations Plan Section of Your Business Plan

The Operations Plan is a critical component of any business... Read More

Recognizing Employees? Contributions Can Go a Long Way

Every employee would like to earn as high a salary... Read More

Pressure Washer Companies and Steam Cleaner Maintenance

If you run a pressure washing business it is a... Read More