Reaping the Rewards of Cost Cutting

In these days of insecurity and uncertain futures, the tendency is to manage for survival but the smart business leaders are actively hunting for profits.

And they are doing this without launching costly new initiatives or major capital investments. Seems difficult? Only if we are bound by the traditional approaches to profit growth.

Take the case of a business with 50% margin and a 10% bottom line profit. To double the profit to 20%, business mathematics would suggest you could try a range of approaches from doubling your sales (not easy in these days of fierce competition) to improving the margin by as much as 20 points through better productivity.

In most cases, this may involve shedding jobs at the risk of losing valuable corporate memory, not to mention the attendant social costs.

Often overlooked is the profit opportunity that lies hidden within the operating costs of most businesses.

In ERA's work with organisations, of all types and sizes, right acoss the various economic sectors round the globe, it never ceases to amaze us the surprisingly large values which can be unlocked from business operating costs.

What's more, the value release goes directly to the bottom line. Even though every business nowadays claims to manage their costs prudently, many are continuing to over pay - by as much as 75%.

Even a saving three times smaller would have been enough to double the net profit in the above example.

Such are the possibilities of cost reduction management.

But, how does one achieve such staggering results? Essentially by following a three-step process:

Step 1 - Challenge demand internally

The first step in capturing value from costs starts with vigorously questioning the demand for the product or service being purchased.

Is it a strategic or an operational cost? an we eliminate the need for this cost altogether? If it is absolutely necessary, is it needed as frequently?

Is it worth paying more for additional service and/or quality?

Is there a clear business case based on total cost of ownership? Can we pay for use rather than pay to own?

Step 2 - Get the right supply relationship

Next step in the process is to get the fundamentals right with the supply relationship.

An optimal relationship creates value for both you and your supplier because it delivers value to the end user - who is after all the ultimate customer for both of you.

In building supply relationships take care to avoid extremes.

It is unwise to base supply relationships on blind trust.

It is equally unwise to take a "winner takes all" adversarial stance. Be a professional sceptic and check out the supplier assertions.

Make sure you are only paying for what you need and negotiate to eliminate unnecessary bells and whistles.

You should be fully aware of your cost analysis to help identify excessive margins in supplier pricing.

At the same time, treat the supplier as a partner in your business and work co-operatively to identify savings.

Step 3 - Improve supplier value creation

Sustainable value from the supply relationship does not arise by you simply pushing your costs upstream to the supplier.

True, you have moved the costs out of your business but the supplier is now burdened with them.

Such a situation is not very tenable in the long run. On the other hand, when you and your supplier use innovation and/or technology to create new value, it is lasting and can benfit both parties.

Proactively work with your supplier to identify such value.

But how can you, as the business leader, check whether opportunities of this magnitude - to release profits from costs - exist within your business? Here is a quick check list:

Q1: What are the facts about your operating costs?

History plus history plus history is trend. Calculate your operating costs as a percentage of your sales over the last five years: is it going up, staying the same or coming down?

Can you explain the trend from what you know about your business?

If you can't, this should quickly alert you to possibilities for releasting profit from your costs.

Be alert to inexplicable increases even if they appear to be small.

Q2: Who has accountability? What are the KPIs?

Take a list of your operating costs and write next to each line item who you hold accountable within your organisation for managing it.

In business, you need clear linesof accountability to produce targeted results.

Who do you look to within your business to reduce (not just contain) operating costs? "Cost management is everyone's job" is a slogan. Apart from slogans to assure results, you also need unambiguously articlated goals and clear lines of accountabilities.

Remember, unlike assigning accountabilities for functions such as making sales, collecting cash and preparing accounts, it is sometimes difficult to assign accountabilities for managing some operating costs.

For instance, operating costs such as communiation or printing costs are incurred right across the various business silos and processes.

Whoever you hold accountable should have the authority and capacity to act for the entire company.

Their accountability and the related KPIs should be in their performance contracts.

Make sure you review this regularly as part of their performance evaluation and feedback process.

If there are particular costs against which you can't clearly identify who within your organisation is accountable for managing them, chances are you have identified potential areas of profit opportunities.

Q3: How is performance measured, reported and reviewed?

What performance measure do you rely on to check that your operating costs are being controlled?

The aphorism, "what does not get measured - does not get done," is true.

The problem is what metric you use. If you are drawing comfort from seeing positive variances either against prior period or budgets - beware.

Internal, historical measures tell you only how well you have done against your own standards.

They don't tell you whether you are optimising performance or even how well you are doing in comparison with businesses of similar size and type.

If there are particular costs where your only available metric is historical and/or internal, you have stumbled on a potential profit opportunity.

Q4: What is the process for incurring cost?

Get people to list the suppliers you are using against each cost line-item. If there are several suppliers against a particuilar line-item potential exists for value capture through streamlining and innovation.

If people are telling you, "we buy things as we use them," - it might not always be because they are being prudent.

"Ad hoc" purchasing generally ends up costing more.

If supplier contracts are being entered into, are you satisfied that your people have the necessary "state-of-the-art" market knowledge, tendering capabilities and negotiating experience?

This is particularly important if the item being contracted is not part of your core business and consequently, your staff is not well versed with the intricacies of the supply market.

If you have had the same supplier for a long period, they should also be proactively identifying profit opportunities for you through innovation.

Some final thoughts

We all have the propensity to believe what we like to see happen in our business is actually happening.

Staff members, however well intentioned, also have the propensity to tell the business leader what he or she likes to hear. Don't let that happen to you. vigorously seek out evidence that your costs are being reduced.

Complancency is a serious obstacle against achieving just results.

Don't let your organisation wait for some catastrophic event toforce action. Take the initiative. Set high standards. Expect the best from your organisation.

At ERA, for every $1million of costs under management we put $200,000 on average on to our clients' bottom line. Of course, we tend to get the more difficult and complex cases but this should give you a yardstick of what may be possibile within your organisation.

After all, it's your profit - you have worked hard to earn it. Don't let it leak out of your business!

Keith Ketheeswaran is an Associate with Expense Reduction Analysts in Australia. ERA is a global, franchised cost management consulting group that helps large companies achieve significant reductions in their business operating costs. More details can be found at http://www.expense-reduction.net

In The News:

Best free software for small businesses  TechRadarSave money and make more of the stuff with our ultimate small business software selection.
25 Hobbies You Can Transform into a Small Business  Small Business TrendsWith a little research and investment, it really is possible to turn these 25 pastimes into hobbies that make money as a small business.
Think your small business is too small for Big Data? Think again  TechGenixYour business may be small, but you still must make big decisions. Unless you are leveraging Big Data solutions, you are stumbling in the dark.
Tucker's owners selected as Small Business Persons of the Year  The Union LeaderSince 2014, “Good Eats, Great People” has been a winning formula for Tucker Restaurant Group LLC — better known as Tucker's.
The Surprising Reason Your Small Business Defined Benefit Pension Plan May Be Underperforming  ForbesAre you concerned that the defined benefit pension retirement plan you have for your small business is not getting the investment return it should? It may not be ...
IONTAS wins 'Small Business of the Year' category at Cambridge News Business Excellence Awards 2019  News-Medical.netIONTAS Limited, a leader in the discovery and optimization of fully human antibodies, has won 'Small Business of the Year' category at the Cambridge News ...
Simson fears for small biz marketers  https://www.innovationaus.com/Something needs to be done about the concentration of digital advertising around Facebook and Google, with both regularly changing the rules so there is little ...
9 Small Business Development officials suspended over corruption allegations  DestinyManThe department in a statement said it has so far on Thursday issued nine precautionary suspension letters, of which seven are against Black Business Supplier ...
7 must have small business tools for success  BuzznetThere are many small business apps and gadgets available on the market today. Some can be called a novelty but many are an essential part of running a ...
Apple Drops The Price On Several Expensive Mac Upgrades...And Other Small Business Tech News This Week  ForbesHere are five things in technology that happened this past week and how they affect your business. Did you miss them? 1 — Apple dropped the price on several ...
Why Would a Fox News Anchor Leave to Start His Own Small Business?  Small Business TrendsOn this week's radio show, Barry Moltz talks with Clayton Morris, a former FOX News anchor, about how to use media to expand your business.
10 Onboarding Best Practices Every Small Business Should Follow  Small Business TrendsOnboarding is the process where new employees get introduced to all the behaviors, skills and knowledge they'll need. Here's 10 onboarding best practices.
Chicago Workshop Teaches Small Businesses about the Voice of the Customer  Small Business TrendsShares. |. Print This Article · Email this Article. 0. Shares. Email this Article Print This Article. Voice actor business. The Voice of the Customer (VOC) grows louder ...
Eskom rolling powercuts hurting small businesses  IOLJOHANNESBURG – The Small Business Institute (SBI) has urged the government to redouble efforts to end the rolling power blackouts implemented by ...
Taxes for Business Owners Are More Complicated Than Ever. Here's What You Need to Know  Inc.Small business owners can avoid tax reform confusion this tax season with a few simple tips and resources.
Federal disaster loans available for small businesses in 3 East Tennessee counties  WJHL-TV News Channel 11NASHVILLE, Tenn. (AP) - Small businesses in three East Tennessee counties can apply for federal economic injury disaster loans as a result of flooding from ...
Backyard Banter: Three ways to access finance as a small business owner  Stuff.co.nzSmall business owners are finding it harder to get the finance they need from traditional lenders.
Small Business Encouraged to Take Advantage of $14 Billion Stimulus Package  Government of Jamaica, Jamaica Information ServicePresident of the Montego Bay Chamber of Commerce and Industry, Winston Lawson, making his presentation at the Jamaica Deposit Insurance Corporation ...
Small business focus: Encouraging next generation to see and seize their opportunities  Press and JournalHere we speak to Richard Jones, founder and director of the Farmer Jones Academy in Cawdor, near Nairn. How and why did you start in business?
BPCC named Louisiana Small Business Development Center Partner of the Year  Bossier Press-Tribune OnlineBossier Parish Community College (BPCC) has received the 2019 Louisiana Small Business Development Center Resource Partner of the Year Award.
SME lending: 56% of the country saw value of loans fall last year  http://smallbusiness.co.ukThe value of bank loans to SMEs has fallen by over half in the past year, especially in areas industry and manufacturing heartlands.
16 businesses named finalists for 2019 Small Business of the Year Award  WSAWThe Wausau Region Chamber of Commerce has announced the finalists for the 2019 Small Businesses of the Year Awards. Sixteen businesses and ...
3 Reasons Your Small Business Should Be Creating More Visual Content  Black EnterpriseSmall business owners who increase the amount of visual *content* that they share on social media can significantly improve their audience engagement rate.
Small Businesses in Starkville Flourish on Game Days  WCBISTARKVILLE, Miss. (WCBI)- The Mississippi State Women's basketball team shot hoops at home Sunday night and with a big game comes big crowds.
House Members Want American Small Business Exports to Rise  Small Business TrendsWhen it comes to exporting, small businesses face considerable hurdles. The House aims to help small businesses by improving the SBA Step Program.
Hattiesburg salon owner puts on small business seminar  WDAMA local salon owner is taking strides to help aspiring entrepreneurs by hosting a small business seminar.
NFIB releases Pennsylvania Small Business Scorecard for March 2019  Pennsylvania Business ReportThe National Federation of Independent Business (NFIB) recently released its small business scorecard for Pennsylvania for 2019. © Shutterstock. NFIB gave a ...
Intuit Tweaks QuickBooks Subscriptions, Again--and Small Business Owners Aren't Happy  Inc.Intuit, the maker of popular QuickBooks accounting software, is tweaking the terms of its online subscription plans next month--and some business customers are ...
Small Businesses Like Mine Need Paid Family and Medical Leave  CounterPunchTen years ago, my husband and I opened a specialty oil and vinegar shop. Early on, we learned that our store would be only as good as the people who work in ...
ATO resolves leave loading question for small business  The Australian Financial ReviewTax experts have welcomed a new ATO decision on long-standing questions about leave loading arrangements, set to help business operators.
Our crumbling infrastructure is failing small businesses | TheHill  The HillDaniel Speer had a simple task: Visit three clients of his home remodeling company in and around Washington, D.C.. While conversations with each client ...
How three small Victoria brands grew from social media  DynamicBusinessMore and more small businesses are growing their brands using online platforms and building presence, following and revenue. The power of social media was.
10 Ways to Improve Your Business, Online and Offline  Small Business TrendsShares. |. Print This Article · Email this Article. 0. Shares. Email this Article Print This Article. To run a successful business in 2019, you need to incorporate both ...
Pauline Nguyen on how to be happy while running a small business  ABC NewsCo-running a successful business meant Pauline Nguyen's health and relationships suffered. This was until she found the joy in running a business.
How IoT Can Help Small Businesses  TeleAnalysisWhat exactly is the Internet of Things (IoT), I hear you ask? Simply put, it is the connection of a multitude of devices that connect to the internet and can be ...
No, it’s not money — this is the one thing small businesses need to succeed, according to survey  Business InsiderKabbage recently polled 600 thriving US small business owners to better understand their cash flow issues and found that a third of them started with less than ...
How small businesses are impacted by tax reform  CNBCSmall business owners are benefiting from a business deductions in the tax code but the change to the individual tax code expires after 2025. So what does this ...
Security camera catches thief stealing watches from small business in Phoenix  AZFamilyThe owner of a watch shop in Phoenix said he's out money after someone broke into his shop and stole $12000 worth of watches.
Small businesses cheer Trump tax reforms, but some feel they didn't go far enough  CNBCTax breaks enacted to help small businesses aren't permanent, and that's made it difficult for business owners to make long-term decisions.
How Small Businesses Can Master The Art Of Selling On Amazon  ForbesEveryone knows Amazon is killing America's small businesses — right? Believe it or not, many small business leaders say just the opposite. When commercial ...
Keep your business booming: Five keys to small business success  Forbes IndiaA Seattle entrepreneur speaks about the things to keep in mind to improve chances of small business success.
Amazon Selling Partner Conferences Sell Out in Six Weeks, with 1,800+ Small and Medium Sized Businesses Set to Learn about How to Build and Grow their Sales Online  Associated PressThis *content* is a press release from our partner Business Wire. The AP newsroom and editorial departments were not involved in its creation.
Small Business: Ready-to-eat meals, Fed is doing it old school  New Zealand HeraldBecky Erwood, co-founder of ready-to-eat meals company Fed, discusses opportunities in the market and fewer options available in New Zealand. What does ...
Hulu’s ‘Small Business Revolution’ Announces Searcy’s 6 Small Businesses To Be Featured On The Show  KFSM 5NewsonlineSEARCY, Ark. — On Friday, March 22, Small Business Revolution hosts Ty Pennington and Amanda Brinkman made their way to Searcy to reveal the top six ...
Universal health care would benefit my small business | TheHill  The HillAsk someone living in Canada, the U.K., Australia or any other country that has a universal, single-payer or national health-care system and they'll certainly tell ...
6 handy tools to run your business from home  Economic TimesWhile it has become easy to start a small business these days, the day-to-day management can be tough. ET Wealth lists useful tools that can make the running ...
Tax appeal changes a victory for small business in ATO battle  The AustralianDespite the turmoil in Canberra, Australia now looks set to have a fair tax appeal system for small business, the biggest step to promote Australian ...
Six Searcy small businesses selected for 'Small Business Revolution'  www.fox16.comThey are Savor & Sip, Zion Climbing Center, noomaLIFE, Whilma's Filipino Restaurant, El Mercado, and Organic Woodwork.
4 Ways a Small Business Can Hold on to Key Employees  The Motley FoolBefore you make a major effort to keep an employee from leaving or lock the person up for the long term to keep him or her from even considering going ...
5 mistakes small businesses make with social media [column]  LancasterOnlineNavigating the world of social media as a small business can seem overwhelming, and the questions surrounding it can be endless. What platforms should you ...
House price falls could spill over into small business, financial regulators warn  ABC NewsFalling house prices could spill over into small business lending, squeezing already tight credit conditions and their ability to raise much needed cash, according ...
Nine small business development officials suspended over corruption claims  IOLSeveral officials of the Department of Small Business Development have been suspended with immediate effect.
Joburg small businesses scrambling to stay afloat as load shedding takes toll  EWNSmall companies and entrepreneurs have been hit the hardest and have been given little hope by Eskom CEO Phakamani Hadebe, who warned that it could ...
What small businesses need to know about Federal Budget 2019  Financial PostCFIB president Dan Kelly says small businesses have reason to worry over some of the measures introduced in the budget.
3 Big-Business Things a Small Business Must Do  The Motley FoolIt's not always easy to compete, but there are a few areas in which it's important to figure it out.
What is the Biggest Moment in the 25 Year History of Digital Marketing?  Small Business TrendsAs he looks at the future of customer experience, Brent Leary discusses the past history of digital marketing as well with Ginger Conlon.
How to Make Your Small Business Look More Attractive Using Social Media  Tech in AfricaStarting a business in this digital era offers you the opportunity to gain success, especially with the help of social media. Social media provides you tons of ...
Want more small business shine? Grow your Twitter universe  USA TODAYMost entrepreneurs fail to take advantage of all the ways a booming Twitter network can enhance their small business.
Digital Lending To Small Business Set To Surge, Says BCG-Omidyar Report  BloombergQuintIf payments were the chosen flavor of the fintech universe a few years ago, then digital lending, particularly to small business, is the newest opportunity attracting ...
Sample small business thank you letters to get you started  Small Business TrendsExpressing appreciation to clients and employees doesn't have to be a chore. See these sample small business thank you letters.
Hayne inquiry inflames small business lending pain: KPMG  The AustralianThe royal commission into financial services has increased the difficulty for small businesses obtaining a loan, a new survey reveals.
39% of Small Business Hires This Year Will Be Sales and Marketing Staff  Small Business TrendsThe latest report on small business 2019 recruiting trends from Clutch says 39% of businesses will be adding sales and marketing employees.
Here are the four dangers of business underinsurance  IOLA common short-term insurance peril that many SMEs face when submitting a claim following an insured event is the risk of being underinsured.
Small business tsar intervenes over late-paying Ryvita  This is MoneyPaul Uppal, the Small Business Commissioner, has rebuked Jordans & Ryvita for being slow to pay Magellan Design.
Cannabis Thought Leader: 'It's Inevitable' Big Pot Will Stifle Small Business  CheddarBy Chloe Aiello. As more companies test the waters of the legal hemp and cannabis industries, "it is only inevitable" behemoths in alcohol, tobacco, and ...
Small Business Hiring Breaks Record  The Wall Street JournalThe great American jobs machine is still roaring. Slowing global growth and trade friction may cloud the economic horizon, but U.S. small businesses in ...
Survey: Texting customers is the new email  NewsdayAn email can linger in customers' inboxes for days, but it's harder for them to ignore a text, which is why more businesses are reaching out this way for a ...
DOE Announces $100 Million in Small Business Innovation and Technology Funding  Energy.govWASHINGTON, D.C. – Today, the U.S. Department of Energy (DOE) Small Business Innovation Research (SBIR) and Small Business Technology Transfer ...
Microsoft: Windows 10 Will Auto-Uninstall Buggy Updates...And Other Small Business Tech News This Week  ForbesHere are five things in technology that happened this past week and how they affect your business. Did you miss them? 1 — Microsoft: Windows 10 can now ...
Incubators help entrepreneurs thrive during crucial startup period  Standard-TimesIf you have an idea for a small business, you owe it to yourself to learn about the San Angelo Business Factory.
Seven Deadly Sins: The Unknown Laws That Cost Your Small Business A Fortune  ForbesMany small businesses have no idea they are flouting the law by not obeying obscure regulation, but getting caught could mean expensive fines, penalties and ...
Social Media Management for Small Businesses: How to Do It  Black EnterpriseThe internet has 4.2 billion users, 3.4 billion of whom are actively using social media. Clearly, social media management for small businesses is necessary if you ...
Government Experiments Mean More Funding for Small Companies  Carnegie Mellon UniversityCMU researchers have created a database to help companies make use of public funding.
The Case for Big Business  The Wall Street JournalEveryone loves the little guy, but Robert Atkinson argues large corporations are more innovative and better to employees.
Tell us about your favorite mom-and-pop business in Tampa Bay.  Tampa Bay TimesAre you a regular at a mom-and-pop shop in the area? Maybe it's a bodega down the street, a family-owned dry cleaning shop or a father-and-son nursery.
These are the new definitions for micro, small and medium enterprises in South Africa  BusinessTechMinister of Small Business Development, Lindiwe Zulu, has published a new government gazette amending the definitions of micro, small and medium ...
Small businesses struggle to find qualified candidates, report finds  CNBCMarty Mucci, president and CEO of Paychex, joins "Squawk Box" to explain Paychex's small business job index report. The discussion touches on the struggles ...
Cincinnati restaurateur named Ohio’s Small Business Person of the Year  Cincinnati Business CourierThe owner of a Mount Washington restaurant that began in modest fashion five years ago is the recipient of a prestigious state award.
5 Companies That Prove You Must Evolve to Thrive  Inc.Innovation is, and must be, an ongoing process. These five companies demonstrate how continual evolution leads to success.
Duplin County farmer named 'Small Business Person of the Year' in NC  WCTI12.comA Duplin County farmer, who is a Canadian immigrant and naturalized U. S. citizen, has been named the 2019 SBA North Carolina Small Business Person of the ...
New project The Hub to help Felixstowe's small businesses thrive | Business  Ipswich StarMayor of Felixstowe Graham Newman and chairman of Felixstowe Chamber of Trade and Commerce, Roger Abbott, at the launch of The Hub Picture: PATRICK ...
How to protect your small business from the dark web  TechRepublicEducation, monitoring and response tools, and training about the dark web are essential to protecting your small business from cybercriminals.
Gov. Abbott invites local entrepreneurs to small business conference in Edinburg  MonitorSouth Texas entrepreneurs looking to start or grow their business can attend a Small Business Conference on Friday, March 29 in Edinburg, according to a ...
What’s the magic number for cash in a small business? Here are strategies to figure that out.  Philly.comAsk any small-business owner and you'll be told that having plenty of cash in the bank is probably the most important indicator of our financial health.
Mouthguard maker, artificial intelligence company win 'small business of the year' awards  MLive.comA Saline mouthguard company will receive the "Best Small Business" award in May through the Michigan Small Business Development Center.
New Data Breach Trends: Small Business Identity Records Now Target #1 for Hackers  CPO MagazineNew 4iQ report indicates that data breaches were up by over 420% from 2017, exposing a total of almost 15 billion identity records. Small businesses are being ...
HP Updates Its Consumer and Small Business PCs  Thurrott.comHP today announced new Envy laptops and convertibles for consumers and a new lineup of ProBooks and HP ProDesk PCs for small businesses.
Young People Urged to become Entrepreneurs  Government of Jamaica, Jamaica Information ServiceMinister of Finance and the Public *Service*, Dr. Hon. Nigel Clarke, is encouraging young persons, to take on entrepreneurial ventures, particularly those leaving ...
A passion for small business is overrated – it won't make you money  The GuardianMy most successful small-business clients aren't the most passionate. What excites them is making money.
Small business owners expect weaker economy  Finance and CommerceNEW YORK — Although small businesses vary widely in terms of size, industry and issues, they do appear to be generally united by a growing uneasiness ...
Inspirational Ronald Reagan Quotes for Small Business  Small Business TrendsAs you can see from these Ronald Reagan quotes, the former U.S. President had a great grasp on what it means to be an entrepreneur and small business ...
As these N.L. small businesses ditch plastic, one expert says: that's the future  CBC.caWaves of Change is a CBC series exploring the single-use plastic we're discarding, and why we need to clean up our act. You can be part of the community ...
73% of All Small Business Teams Will Have Remote Workers by 2028  Small Business TrendsThe latest statistics from Upwork reveal the growth of remote workforce trends. Will we all wind up working from home eventually?
China's small businesses are promised more money  Euromoney magazineChinese premier Li Keqiang has told the country's banks they need to increase their lending to small companies, but the details are fuzzy.
St. Pete opens small business opportunities at the Pier  St Pete CatalystA handful of small businesses will get a chance to sell their goods on what essentially will be the front door of the new St. Pete Pier. The city plans to include ...
3 Reasons Online Marketplaces Help Small Business Owners Choose the Best Health Insurance  DATAQUESTProviding your employees with insurance coverage is one of the best ways for small business owners to support their employees. Employees with health ...
61% of Veteran Small Business Owners Built Their Business on Facebook  Small Business TrendsIf small business owners want to succeed, they need to understand the impact of technology on small business and customer expectations.
4 reasons you should work for a small business  Fox BusinessIt can be a smart move for your career, but maybe not for the reasons you think.
GDPR: What Small Businesses Need To Know  ForbesRemaining GDPR compliant means building a business that data users can trust.
Australia's NAB to expand threshold for small business protections  ReutersNational Australia Bank said on Friday it would expand the threshold for small business protections and would work with regulators to implement other key ...

Getting City Contracts; Local Government Contracting

All cities have a purchasing office and/or a procurement officer.... Read More

Pressure Washing Business; Steam Cleaner Fuel Maintenance

It is essential that you fully understand how the fuel... Read More

Creating Lists to Learn About Yourself, Your Business and Your Customers

I love lists. I make them for everything. And I'm... Read More

11 Things Small Business Owners Can Learn From Tiger

1. There Are No "gimmes" ? They count two-foot putts... Read More

Do I Have to Do EVERYTHING Myself?!

The air in my client's office nearly crackled with her... Read More

Why is My Restaurant Not Full Every Monday Night?

In a quest for customers and to keep those customers,... Read More

Setting Prices - Pricing Your Consulting Services

THE PSYCHOLOGY OF PRICINGIn case you hadn't noticed, people can... Read More

Encouraging Your Customers to Pay On Time

Nothing can drive a business down faster than customers who... Read More

Dispute Resolution; Competing With Other Franchisees

If you are in a franchise and have a territory... Read More

Four Reasons Why Small Businesses Succeed (or Fail)

The American system of business management has been admired and... Read More

Do You Need Accounting Software for Your Small Business?

If you're anything like me then you dislike with a... Read More

Mobile Carwash; Senior Citizens and Mobile Homes

Senior citizens are generally not a large marketing segment for... Read More

(P)Refer to Grow Your Business

(Although this article is geared towards small business owners, the... Read More

Mobile Car Wash and Cleaning Post Office Jeeps

If you own a mobile truck washing, pressure washing or... Read More

Survival Tips For Your Small Business

No matter type of business you operate you've got to... Read More

20 Great Ways to Market Your Business Locally

Whether your target audience is in your neighborhood or across... Read More

How Small Business And Nonprofits Can Afford Multimedia For The Web

Multimedia is everywhere on the Internet, whether in the form... Read More

Do Your Best; Hire the Rest

One of the hidden perks of raising six children is... Read More

Sexual Harassment - Its just not on!

Sexual Harassment is a disturbing part of employment life in... Read More

How to Start Home Based Travel Businesses

Home based travel businesses are no longer the wave of... Read More

Nevada Incorporation: The Advantages of Incorporating in Nevada

Incorporation in Nevada has become an attractive option for savvy... Read More

Profits are within 6 Degrees of Freedom

How far away is the person you need to meet?We... Read More

Small Business And The Ability To Find Market Place Opportunities

Marketing is one of the four corner-posts of a solid... Read More

Why Internet Shopping is the New Mall of the Future

Last year, trillions of dollars transferred hands on the internet... Read More

Asking the RIGHT Questions

Which questions do you need to ask to even get... Read More