Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/a26f9f83/public_html/articles/includes/config.php on line 159
Getting Technical Support Help Online > NetSparsh - Viral Content you Love & Share

Getting Technical Support Help Online

Sometimes your PC will start acting strange for no apparent reason or a program which you use regularly will all of a sudden stop working as it should. This can be a frustrating experience especially if you have no idea where to go for help. If this happens to you, don't panic! Here are some simple tips which may turn your frown upside down.

1. Don't assume that your problem is unique. The chances are that someone else has had that problem and it has already been solved. Google is a great place for getting technical support help believe it or not. You may have to experiment with wording your problem and refining your search, but it's worth a try. For example my Outlook email client stopped showing me the 'Subject' field when I was composing new email. As a result all of my email was going out without a subject. After a bit of experimenting with wording the problem I found the answer by searching on the phrase "Outlook subject field missing". Someone in an online discussion group had the same problem and the answer was provided. When you find good discussions groups bookmark them for future use. I have a bookmark I call Technical Support Help and it's full of great web sites.

2. The Google trick is good for lots of software but you should always try the web site of the program's manufacturer as well. Sometimes your problem is really a bug and there may be a new release or work around available. Many software web sites have FAQs, discussion lists, and help desks available that provide free support. Sometimes there is a telephone number that you can call but you may have to pay for live help.

3. There are companies that offer free general help for simple questions and then charge a sliding scale for more complicated ones. Support Freaks (www.supportfreaks.com) is a good one to try. Even if you have to pay, the rates are reasonable. Click on the "Freebies" link, under the "Quick Links" menu to see if your question is eligible for free help.

4. There are probably any number of local PC support groups that meet in libraries and other locations near your home. Some of these groups are very specific in nature and some are general. Try searching Google for "PC Support Group" or "PC User group" and the name of your town. Also check with your local librarian and computer stores. They often know of these groups.

5. Speaking of computer stores, you can often pick the brains of the more knowledgeable salespeople if you are lucky enough to find any. Many times these employees love computers so much that they will act as your big brother or sister if you need some quick help. Sometimes they moonlight as consultants at a good rate.

This ought to be enough information to get you started on the road to solving your next PC or software problem. If you are having Internet connectivity problems then your ISP is the first place to start. If you can't get online at all, and you don't think you know their phone number, think again. I'll bet that it's printed on every bill that they send you. You'll also need your account number and you can bet that it's printed on the bill as well.

Remember -- When it comes to getting technical support help, the first rule is: Don't Panic!

Copyright © 2004 Cavyl Stewart. Discover 52 Ways To Do More With Software by signing up for my exclusive Free ecourse. Get resources, tips, reviews and recommendations you can use right now to help you achieve more, easier, and cheaper! 100% Original content. Visit: http://www.find-small-business-softwa re.com/52ways.html

In The News:

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

GlobeSt.com

New Software Revolutionizes Site Planning
GlobeSt.com
... Areas to create, store and share work orders for properties and facilities. We sat down with Casey Rue, the founder and CEO of Common Areas, to talk about the new software, what users can expect and how it will impact the commercial real estate ...


Forbes

What It Will Take For The Software Services Industry To Navigate A Digital Future
Forbes
The global economy is going through a phase of accelerated change. More than 30 billion devices will be connected to the internet by 2020. These networks generate extensive data that yields insights for private and public institutions. With these ...


Clarkson professor gets grant to compare DNA software
WatertownDailyTimes.com
Ms. Matthews, an associate computer science professor at Clarkson University, is leading a team that has been awarded a $75,000 Brown Institute Magic grant for her project, Decoding Difference in DNA Forensic Software. “Simply put, when computers are ...


TechCrunch

Kaspersky pulls plug on Europol joint venture after EU parliament ...
TechCrunch
Fresh political woes for Russian security firm Kaspersky, which has reacted angrily to a vote in the European Union Parliament last week to ban its software ...

and more »

The Independent

iPhones will share your exact location with 911 in next software - WSMV News 4
WSMV Nashville
Apple is rolling out a new feature in its next iPhone software update to send emergency responders instant, precise location information in the US. The update, coming in iOS 12 later this year, calculates a caller's location based on data collected ...
iOS 12: New iPhone software update will share location with emergency servicesThe Independent
Apple's new iPhone software includes a feature that could save lives13abc Action News
iPhones will share your exact location with 911CNNMoney
Apple Newsroom
all 313 news articles »

CIO

14 reasons why software projects fail
CIO
Every software project begins with big dreams and grand visions. Somewhere in an alternative universe, there is a project that fulfills every dream but all too often software projects in our universe stumble toward the finish line and sometimes cross ...


TechRadar

Best helpdesk software of 2018
TechRadar
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer's ...


Deutsche Bank CIO shows how to do software right in the digital era
CIO
Most CIOs can talk all day about how they're leveraging machine learning, blockchain and other emerging technologies to differentiate their businesses. But IT leaders rarely discuss how they're improving the performance of their software, a critical ...


Software Stocks Flying High As Acquisitions, IPOs Drive Up Valuations
Investor's Business Daily
Acquisitions by Salesforce.com (CRM) and Workday (WDAY) — as well as initial public offerings by DocuSign (DOCU), Zscaler (ZS) and Smartsheet (SMAR) — are driving up valuations of computer software stocks to a point where a pullback may be needed ...


Sun Sentinel

Ultimate Software ranks No. 1 mid-sized company for 'best place to work in IT'
Sun Sentinel
This is the second consecutive year Ultimate Software was named at the top of mid-sized organizations in the annual ranking of top technology workplaces. Quicken Loans in Detroit was top-ranked among large organizations, and Cloud for Good in Asheville ...

and more »
Google News

Microsoft Axapta, Navision or Great Plains: ERP Selection for Large Corporation

If you would like to pick something from Microsoft, or... Read More

eCommerce development for Microsoft Great Plains: tools and highlights for programmer

Microsoft Business Solutions Great Plains, former Great Plains Software Dynamics... Read More

Microsoft Great Plains Accounting/ERP Implementation ? Finance Industry Customization Example

Microsoft Business Solutions Great Plains is very generic accounting application... Read More

How to Evaluate Staffing Software

If you are in the market for new staffing software,... Read More

Screenshots Vista Windows

Features Additionally, Vista will include many other new features.Aero Vista... Read More

Microsoft Great Plains: Annual Enhancement Program ? How To Be Re-Enrolled

Microsoft Business Solutions Great Plains is mid and even corporate... Read More

Will Adobe Manage to Replace Industry Work Horse Quark Express by Giving Adobe InDesign for Free?

Heard about the Quark "killer"?Adobe InDesign CS2. Will it really... Read More

Review on QuarkXpress 6.0

After almost two decades of existence, Quark has become the... Read More

Microsoft Great Plains Chemicals & Paint Industry Implementation & Customization Notes

Microsoft Great Plains fits to majority of industries, in the... Read More

RFID: Strengthen the Position for SAP; United States

SAP Inc., a global leader in client/server enterprise application software... Read More

COSMIC: A Small Improvement on the Symons Method

The COSMIC FP (function point) software quality metric, is no... Read More

Microsoft Great Plains Implementation: Verticals - Wholesale Order Entry center ? overview

Microsoft Business Solutions Great Plains has substantial market share and... Read More

New Web-Based HR Tool is Max From NAS, Hannibal, and InfoLink

Three highly respected names in Human Resources have joined forces... Read More

The Opera Alternative

Security flaws have long plagued Internet Explorer (IE), the market-dominating... Read More

Microsoft Great Plains Implementation & Customization: Computer Parts Retailer Example

Microsoft Great Plains fits to majority of horizontals and retail... Read More

Microsoft Great Plains Integrations - Tips for Developer

In this short FAQ style article we would like to... Read More

How to Make Own CMS

Every day millions of new web documents emerge on the... Read More

Basic Tips and tricks for Windows XP

Running Applications in Compatibility Mode With Windows XP, you can... Read More

Databases ? How We Love to Hate Them!

You've finally created databases that you can actually use to... Read More

Microsoft eCommerce Web-development: Great Plains eConnect .Net ? Highlights for Programmer

In our small article we'll consider Microsoft Business Solutions Great... Read More

Make or Break Factors - When Considering Estimating Software

Make-or-Break Factors in Success and ProfitabilityFor quick printers, estimating can... Read More

Navision Attain Database access via C/ODBC in ASP.NET Application

Navision Software was purchased by Microsoft and now it is... Read More

Recovering Microsoft Great Plains Customization ? Tips for IT Director

Remember nice and prosperous Clinton era? When you implemented innovative... Read More

Algebra Help Software

Need help making sense of algebra? Have algebra lectures in... Read More

Exactly What Does FTP Stand for and What Can it do for Me?

FTP stands for "file transfer protocol". FTP is basically a... Read More