How To Sell On Ebay: Using Store Policies To Cement Your Credibility

In your quest to build credibility as an Ebay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an attractive buying atmosphere, where they will feel safe making any transaction.

Whenever I create store policies--whether it be for an Ebay business or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible.

If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver.

Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical business strategy for the long-run.

Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow.

You should extend this principle to other policies.

Create a return policy that stipulates when and for what reasons you will accept a return. Again, you will want to give the customer certain guarantees, but at the same time, you don't want to promise what you can't reasonably deliver.

For instance, you may want to stipulate that you will only accept returns if the item is broken. You may also want to add that you can only accept returns within 14 days of delivery.

In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped.

It was relatively easy for me to prove this because all of my jewelry came with gemologist-certified appraisals; however, if you aren't selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback.

. . .and this is precisely why it is so important for Ebay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints against you.

In addition to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.

http://www.workathomerightnow.net/ebay.html Written by Isaiah Hull, author of "How to Profit on Ebay In Seven Days Without Spending A Single Penny." For a limited time only you can get a pre-publication copy of his book for ONE-FOURTH the post-publication price!

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CBO announces results of bond auction  Times of OmanMuscat: Results of the 59th issue of the Government Development Bonds (GDB) was announced on Monday by the Central Bank of Oman (CBO).
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Ranji Trophy: Yuvraj Singh plays quick-fire innings ahead of IPL auction  Hindustan TimesTamil Nadu end day three of the Ranji Trophy match against Punjab at 166/3. They trail by 98 runs.
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Zero Bids on Uptown Theatre in Final Days of Auction  businessjournaldaily.comYOUNGSTOWN, Ohio -- With just two days left on the auction of the former Uptown Theatre, auctioneers are still waiting for the first bid.
Loan squeeze sparks call for six-week auction campaigns  The Australian Financial ReviewHome loans are taking so long to approve that the typical four-week sales campaign is now too short and should be extended, says a leading property market ...
U.S. house-auction firm enters the Vancouver market  The Globe and MailAurelia Isidoro, who lives in New Jersey, was happy when her real estate auction firm decided to move into the Vancouver market. She'd visited the B.C. Lower ...
Indian Premier League 2019 Auctions: Yuvraj Singh to Jaydev Unadkat, 5 Players MS Dhoni-Led Chennai Super Kin  India.com NewsIndian Premier League (IPL) 2019 Player Auction: With IPL 2019 Auctions around the corner, all eyes will be on the defending champions, Chennai Super Kings ...
Auction 101: Nearly $690 million raised; bidding continues to slow  RCR Wireless NewsThe FCC's auction of millimeter wave frequencies has raised nearly $690 million and continues today with four more bidding rounds.
Kanu asks Supreme Court to block office sale over electricity bill  Daily NationThe Kenya African National Union (Kanu) has moved to the Supreme Court to block the sale of its Nakuru branch offices over a Sh738 million electricity bill.
The 10 Bangladesh players registered for IPL auctions  The Daily StarThe 2019 IPL players auctions is set to take place on December 18 and Bangladesh Cricket Board (BCB) registered the names of 10 Bangladesh cricketers who ...
Hong Kong’s telecom regulator announces plans for 5G spectrum auction  RCR Wireless NewsHong Kong's Communications Authority (CA) has unveiled its plans for the allocation of 5G spectrum. Beginning in April 2019, the regulator plans to offer a total ...

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