Who is Responsible?

While writing an article recently on effective ways to bridge the IT/Management communication gap, I realized that few of us are eager to take responsibility in our business lives to make something different happen and be part of the solution.

Indeed, we have a culture based on blaming: sellers would obviously close more sales if it weren't for the buyer; decisions could easily get made in meetings if people could make up their minds; systems would get designed correctly if the users could get it right the first time; teammates would get along if it weren't for those in the team that were difficult, etc. etc. In other words, it's HIS/HER fault.

The problem is that unless each of us is willing and able to take the responsibility to create a win-win interaction, nothing gets fixed.

While I can't offer a formula to teach folks how to eagerly seek out this level of responsibility, I can offer a communication formula, as embedded in The Buying Facilitation Method®. There is a way to not only take responsibility for every communication, but to ensure that your communication partners are supporting your effort effectively.

Let's look at the seller/buyer system as a model for responsible communication. Buying Facilitation® offers sellers (or changERs - anyone wishing to create change of any kind) a way to take responsibility for creating the parameters of a buyer's (or changEEs) decision; it systematically leads buyers through all of the sometimes hidden, often idiosyncratic issues that need to be taken into account before a decision to do something different can get made.

Yet when buyers turn the tables and want something from sellers, and try to get a seller's behavior to meet their needs, the buyer is the person responsible - hence, the buyer becomes the 'seller' of change and is therefore the one needing to 'own' the responsibility for creating an avenue to get their needs met.

In other words, whoever wants something from the interaction is the seller. Optimally, both parties understand the need to move the mantle of 'seller' and 'buyer' back and forth between communication partners. WHOSE RESPONSIBILITY IS IT ANYWAY?

On a business trip some years ago, my business partner had to leave unexpectedly. That meant I had to rent a car to get to the airport. Now, I'm on the road all the time; I don't always really know what city I'm in, and certainly don't remember highways.

I went to the nearest car rental company and began filling out the paperwork to get my car. As the papers were being completed, I asked the clerk how to get to the airport. Without looking up he mumbled:

"Go outside, get onto 17, go 'til you get to 35 and you'll see signs for the airport."

"Do I take a right or left on 17? Do I go north or south on 35?"

"Go outside, get onto 17, go 'til you get to 35 and you'll see signs for the airport."

"I don't think you heard me, so let me say it again. DO I TAKE A RIGHT or a LEFT on 17?????"

"Look lady, just do as I say: Go outside, get onto 17, go 'til you get to 35 and you'll see signs for the airport."

By this time I was furious. My head was screaming at me: What the Hell is His Problem? I'm THE CUSTOMER here! Doesn't that idiot KNOW I'm THE CUSTOMER and I SHOULD GET WHAT I WANT? WHY ISN'T HE RESPONDING PROPERLY???"

Just as I was about to scream at him, which he was expecting and glaring right back at me, I moved into my coach/witness self-talk: Yo, Sharon Drew. YOU ARE THE ONE WHO NEEDS TO GET TO THE AIRPORT. NOT HIM. YOU ARE THE SELLER HERE!!!!!!!! BE NICE OR YOU'LL BE IN THIS DAMN TOWN FOREVER.

I smiled at the red-faced clerk and said, sweetly, "See, I've got a problem. I have a terrible time with directions and get lost frequently. Would you mind making a map to get me to the airport? That would be so much easier than verbal directions. I'd really appreciate it. Thanks." "No problem." And it was done.

I had a belief that just because I was the 'customer' that I was the one who should get what I wanted. But in this case I had to become the 'seller' and sell the clerk the idea of giving me what I needed in the way I needed it, separate from his accustomed response. He became my buyer. IT'S NOT ABOUT RIGHT - IT'S ABOUT RELATIONSHIP

We all face this problem daily: we believe we're right, that we need something done OUR way, that the other person is beholden to us to give us what we want OUR way, and that we're being perfectly reasonable and understandable, in word choice, request, or outcome. Indeed, we might even BE right. But that's not the point: we're seeking a communication, not a monologue.

We forget that we are operating out of our own set of beliefs and values and that others have separate and different beliefs and values. Stir into the mix our often disparate communication capabilities, skill sets, goals, job descriptions - and we're off and running.... in different directions. Then we can say things like:

- it wasn't my fault; I was clear;

- he seemed to understand me when I was speaking with him;

- when I left, we had agreed. I don't know what happened;

- I thought we were on the same page. I didn't realize until too late how far apart we were;

- what's his/her problem?

- obviously not a decision-maker; not smart enough;

- I was speaking perfectly plain English. The guy's a jerk.

Let's assume that everyone is doing the best they can do. Let's also assume that most people are nice, and willing to be helpful. So what happens that makes them jerks?

What's happening is that the other person is hearing us through their unique, very idiosyncratic beliefs systems and filters. Studies have shown that we only listen for data that will concur with what we already believe or are comfortable with.

When we get new data, it's up for grabs as to how we accept it. According to accepted learning theories (G.M. Edelman and G Lowenstein as per discussion in Driven: How Human Nature Shapes our Choices by Paul Lawrence and Nitin Nohria) if there is a small gap between what the listener is hearing that is familiar and what is divergent, a perceived large gap between the two, or non-perceived large gap, there will be no response or a fear-based response to the talker. It's only when there is a perceived medium gap will any action be taken - and then the listener will attempt to close the gap by following his/her own standard operating procedure.

In other words, people don't like to be out of their comfort zone.

So if you've got something to say to someone that involves - something new to think about, - some need for change, - anger/annoyance about something the listener didn't realize s/he created or didn't create with purpose, the odds of being heard in a way that supports collaboration are minimal at best.

The sad thing is that relationships get damaged when one person gets annoyed that their communication partner is not responding 'appropriately ("You're not hearing me!")', or 'adequately' ("You didn't respond to what I just said."), or 'sufficiently' ('buyers are liars' fits here). HOW DO WE TALK TO EACH OTHER RESPONSIBLY

In order to ensure that our communications are received the way we want them understood, we need a way to create a 'we space' between communicators.

That means, someone - the 'seller' or the person wishing something from the communication - must make sure that each person is heard, understands what's being said, and responds appropriately.

I'd love to tell you that each person in all interactions are willing to take responsibility, but that's just not true. Prospects have no reason to make sure they are being heard, or hear, efficiently; hostile partners or teammates don't care if they hear you or not; etc. Try convincing a teenager that they need to hear you lecture. Particularly when we get into our individual 'stuff', when our beliefs get triggered, it's very difficult - if not impossible - to really hear the person who's triggered our discomfort.

We're not talking about 'right' here; we're talking about taking a level of responsibility above and beyond the normal 'communication' level, and working toward a collaboration regardless of who might be in the 'right'.

So how do you take responsibility for another person's communication? How do you correct misinterpretations - before they happen? How do you fix something gone - or going - wrong?

While there are several complex skills that are required to support this level of communication integrity, there are some simple behaviors that can go a long way toward making a difference. Primary is the recognition of a problem to begin with. Let's look here at the noticing aspect, the correcting aspect, and the make-sure-it-continues-to-go-right aspect.

Noticing if it's working or not:

1. physical. Note the other person's demeanor. Notice facial expressions and posture. Was there a shift? Does there seem to be confusion? Does the facial expression seem to be congruent, but the words are not in total alignment with your end of the communication? If it doesn't seem right to you, it probably isn't. There's probably a glitch somewhere between what you thought you said and what they thought you said.

2. emotional. Are you both in rapport? How do you know? Do you continue in rapport as the communication proceeds? Do the words used have a natural cadence of up and down? Is there some malleability to your communication partner's voice, rather than a stern or emotionless voice tone? Has this person gone from comfort to discomfort? From soft to hard, or from light to heavy? If you are feeling discomfort, the other person is also.

3. mental. Are the messages you are sending being heard in the connotation you imply? If your message isn't being received properly you will hear a non-sequitor in response. Or you will hear what sounds like a normal response, but the affect/pitch/tone will be flat.

Correcting a misperception:

When you notice something is awry, you must go in and fix it immediately or it gets carried along within the dialogue as a huge sore that no one is attending to but is acutely impacting the communication. As one of my client's from Boston once said, it's like the turd in the punchbowl: everyone knows it's there, but everyone avoids it; everyone claims they are not thirsty and no one will take the responsibility to fix it, so they move on to another party where they can get punch. It's lose-lose.

I'm suggesting that the person who wants something from the communication make sure the punch bowl is clean.

As the owner of the communication, you must be the one to say: "Excuse me. I think there might be a confusion in our communication. I hear you saying X and it seems to me you might have heard me say Y. Is that true?"

or

"It seems to me you're annoyed by what I said, and that wasn't my intent. I want to make sure we stay on the same page: can you tell me what you heard me say so I can either correct it or re-state it?"

or

"It sounds as if you've lost interest in our conversation. Is there anything you need me to know in order to get back on track with you?"

Because communication is a two-way exercise, losing the Receiver means you're not communicating. That might be ok in some situations, but not in others - especially when your job or relationship depends on it.

The question I leave you with is: What would you need to know or believe differently to be wiling to take responsibility for both sides of a communication? What are you currently missing to make that happen?

It might make the difference between success and failure.

Sharon Drew Morgen is the author of New York Times bestseller Selling with Integrity. She is the visionary and thought leader behind a wholly original sales model based on the systems of how people change and decide. She has taught this system to 13,000 people in the fields of sales, customer service, negotiating, coaching, and change management. Sharon Drew is a keynote speaker and decision strategist, helping companies change their internal practices to embrace collaborative decision making, ethics, values, and integrity. She can be reached at 512-457-0246 and http://www.sharondrewmorgen.com and http://www.newsalesparadigm.com

In The News:

Strategic planning  The Copper & BlueCouple thoughts on the recent Bob Nicholson interview on CBC Radio, and his comments on analytics and decision-making. Link is above or you can click here: ...
Corvallis council finishes work on strategic plan | Local  Corvallis Gazette TimesIt took three meetings to get there, but the city of Corvallis has an updated strategic operational plan to work with.
Strategic planning underway at Central  Wahoo NewspaperVALPARAISO – Raymond Central Public Schools is asking its stakeholders to help plan for the future.
Global Commercial Aircraft Engine Manufacturers Strategy Report 2018-2037: Strategic Planning & Decision Making Processes that will be Essential for Competitive Analysis  PRNewswireDUBLIN, Feb. 18, 2019 /PRNewswire/ -- The "Global Strategy Brief - 2019 - Commercial Aircraft Engine Manufacturers - GE Aviation, Pratt & Whitney, Rolls ...
Muskogee Public Schools wants the public's opinion on strategic planning  KTULMuskogee Public Schools is planning for the future and asking for the community's help. The school district is launching a continuous strategic plan with a ...
Kuemper Town Hall Meeting Will Provide Updates On Long-Range Strategic Planning  1380 KCIMThe annual town-hall meeting for the Kuemper Catholic School System will begin at 6:30 p.m. Thursday, Feb. 21 in the high school cafeteria. President, John ...
Episcopal Church Launches Five-Yr Strategic Plan  Liberian Daily Observer-Places evangelism, robust but diversified investments, advocacy, others at the core of its operations. The Episcopal Church of Liberia has launched its five-year ...
Strategic Thinking, Strategic Planning: One and the Same?  ATDThese two activities are different, but also support each other as critical elements of the overall business planning process.
A One-Page Strategic Plan That Your Business Will Actually Use  ForbesWorking hard is no longer enough to differentiate yourself from the competition. Organizations that make the most progress discipline themselves to focus on ...
Opinion | Muskoka Algonquin Healthcare wants public input into next strategic plan  www.muskokaregion.com/Muskoka Algonquin Healthcare is working to develop our next strategic plan to guide the organization for the next three years and wants your input to help ...
Speaker appoints Abbas to spearhead Strategic Planning of NA  Daily TimesSpeaker National Assembly Asad Qaiser on Friday appointed Andaleeb Abbas MNA, a leading corporate and development sector exert as the Convener of the ...
Colleges need to rethink strategic planning (opinion)  Inside Higher EdColleges and universities would be better served by focusing on the other half of strategic planning: the strategy, Peter Eckel and Cathy Trower argue.
CS Amina unveils HELB 2019-2023 Strategic plan  Kenya Broadcasting CorporationCS Education, Amb. Dr.Amina Mohamed Wednesday launched the Higher Education Loans Board 2019-2023 Strategic Plan at Laico Regency Hotel in Nairobi.
City sets date for annual strategic planning session  Omaha World-HeraldThe City of Bellevue's annual strategic planning session will be Feb. 20 from noon to 4:30 p.m. at the Bellevue Fire Department Training Center.
Strategic Plan  Irish RugbyThe Irish Rugby Football Union has long recognised the importance of planning and accountability in its approach to sustaining and developing the game of ...
How To Create a Strategic Planning Process for Innovation  Innovation Excellenceby John Carter. Every innovative product begins as a concept in the mind of someone or some group of people. These concepts are the seeds of your company's ...
Plan lays out new philosophy, definition of success in District 44  Chicago Daily HeraldNow in draft form, the Connect 44 plan in Lombard Elementary District 44 spells out a new philosophy and a focus on defining success by measures other than ...
Ensuring business growth through strategic planning  The PunchIfeanyi Onuba, Abuja Growing a business means taking many decisions about the way you want to expand your operations. Creating a strategic plan i...
MPS seeks strategic planning input | News  Muskogee Daily PhoenixMuskogee Public Schools seeks community input in its strategic planning.
MVP Advisory Group Joins Duck Creek Technologies' Partner Ecosystem, Offering Strategic Planning, Implementation, and Optimization Services to Insurers Worldwide  GlobeNewswireBoston, Feb. 13, 2019 (GLOBE NEWSWIRE) -- Duck Creek Technologies has expanded its Partner Ecosystem program through a new relationship with MVP ...
Strategic planning and research to capture verve of volleyball  The New Indian ExpressThe swirling laser lights continue to affect players, especially when they are about to serve. The lights are also flashed after every point and during time-outs.
Fairfax County Strategic Plan: Survey for Residents Released  Alexandria Living MagazineResidents and business owners in Fairfax County can help shape the County's Strategic Plan this year.
Ajai Sahni: Belligerent rhetoric on Pulwama attack can’t make up for lack of strategic planning  Scroll.inAbsence of sustained strategic preparation and abysmal neglect of defence, internal security and intelligence sectors rule out an effective response.
Strategic planning listening sessions  The Miami StudentThe Strategic Planning Steering Committee has scheduled seven listening sessions to engage and collect input from the entire Miami community.
City, county may spend $70,000 on strategic plan to address homelessness  The Durango HeraldA government-led plan that could identify long-term solutions for homeless residents in Durango may get started this year after a lengthy delay...
Strategic planning committee presents updated information  The IthacanThe Imagining Ithaca co-chairs presented an update on the work of the strategic planning steering committee Feb. 5.
02/14/2019 | OC Tourism Minds Kick Off Strategic Planning Talks | News Ocean City MD  The DispatchOCEAN CITY — Expanding tourism year-round, improving Ocean City's “curb appeal” and enhancing the tourists' experience were some of the the challenges ...
Progenity Announces Expansion of Board of Directors  Business WireProgenity, Inc., a privately held biotechnology company, today announced the expansion of its board of directors with four new directors to support th.
Implementing A Strategic Plan? Go From Vision To Project Plan  OPEN MINDSNo matter how good your strategy may look on paper, if you can't move it from concept to reality, it isn't going to be effective. Over the years, I've seen a lot of ...
Input needed for WSU's next Strategic Plan  WSU NewsBy Todd Mordhorst, Office of the Provost. The university's Strategic Plan establishes WSU's priorities and guides decision making at all levels. The WSU ...
Kingston city staff to look for ways to free up money for housing  The Kingston Whig-StandardCity staff are to go though the capital budget to try to find more than $24 million worth of projects over four years that can be shelved to free up money for housing ...
New strategic plan for Health Sciences North  BayToday'We were pleased to host a consultation with colleagues from other hospitals in our region as part of HSN and HSNRI's strategic planning process,' says Paul ...
Postponed Strategic Plan Meeting Resolves PRC Vote Conflict  Reston NowThe meeting conflict between Fairfax County's Strategic Plan meeting and the scheduled decision on a contentious zoning ordinance has been resolved.
CVB seeks survey input  The Daily AdvanceFrom staff reports. Thursday, February 21, 2019. The Elizabeth City Area Convention and Visitors Bureau is seeking community input on its new strategic plan.
Council approves strategic plan process  The Wahkiakum County EagleMembers of the Cathlamet Town Council addressed a variety of issues when they met Tuesday. --The council voted 4-0 to contract with John Morgan and.
District 155 approved new strategic plan Thursday  Northwest HeraldThe Community High School District 155 School Board approved a new five-year strategic plan Thursday night after a presentation from students and staff.
Town Hall offers look at success, future of University's strategic plan  Penn State NewsWhy is it important for a university to have a strategic plan? What does it mean for the University community? What have been the outcomes of Penn State's ...
Portable Power Bank Market 2019 – Global Industry Size, Share, Analysis, Trend & Future Strategic Planning  Microfinance ObserverGlobal Portable Power Bank Market Insights provides specific tools for assessing the global market, detailing the opportunities and supporting strategic and ...
Lombard district's planning process involves employees, residents  Chicago Daily HeraldTo form its new strategic plan, Lombard Elementary District 44 hosted a series of meetings with 44 people holding all manner of roles and considered their ...
Commercial Bank Doesn't Have Any Qatar Merger in Strategic Planning, Group CEO Says  BloombergJoseph Abraham, group chief executive officer of Commercial Bank Pqsc, Qatar's third-largest lender, talks about the company's financial results and business ...
Borough Council Facilitates Community Discussion On Strategic Plan  Onward StateBorough Council led a discussion to gather community input on a Strategic Planning Process that it initiated in late 2018.
Chancellor Shares 2018-2023 Strategic Plan With Campus | Office of News & Media Relations  UMass News and Media RelationsChancellor Kumble R. Subbaswamy today shared a new strategic plan with the UMass community through a campus-wide email. The 2018-2023 plan, “Be ...
Saint Lucia’s finance department to implement three-year strategic plan (+video)  St. Lucia News OnlineFebruary 6, 2019. Share This On: Share3 · Tweet · Pin · +1 · Share. 3 Shares. (PRESS RELEASE) — The Department of Finance has partnered with the ...
WSP launches Global Strategic Plan 2019-2021  Canadian Consulting EngineerOn January 30th, 2019, Montreal-based WSP Global released the highlights of its new three-year strategic plan (the “2019-2021 Global Strategic Plan”) setting ...
AISD's Strategic Planning 2030  Alice Echo News-JournalFor the last couple of months, administrators at Alice Independent School District have worked on a strategic plan that may affect where students will attend ...
Automotive Suspension Systems Market Growth Prospects Analysis, Landscape Analysis, and Future Strategic Planning by 2025  Spot Herld[Los Angeles, CA, 2-22-2019] The report presents key information and data related to the Global Automotive Suspension Systems Market in a meticulous and ...
Strategic Planning Committee Addresses Next Steps  The DePauwThe Strategic Planning Committee (SPC) is taking measures to address DePauw University's financial security in the midst of concerns about the university's ...
Yolo County begins drafting 2020 Strategic Plan  The AggieThis year Yolo County will develop a vision for the community's future through the creation of the 2020 Strategic Plan. This plan “is a guiding document used by ...
Collingwood's strategic plan headed for a reboot  Simcoe.comWhether the work is undertaken by a third party, or done in-house, will be determined during budget deliberations.
Self-Boarding Gates Market Growth Prospects Analysis, Landscape Analysis, and Future Strategic Planning by 2025  Spot Herld[Los Angeles, CA, 2-21-2019] – The Global Self-Boarding Gates Market report offers a complete research study that includes accurate estimations of market ...
Community Invited To Give Input On State College Strategic Plan  Onward StateThe Borough is inviting members of the community, including Penn State students, to provide input on State College's new strategic planning project.
Stillwater City Council talks strategic plan | Local News  Stillwater News PressAs the Stillwater City Council looks for ways to move the city forward, this particular group of councilors is putting a special emphasis on strategic planning.
Planning towards a smooth transition: Eight steps for a business transition  Idaho Business ReviewAs a business owner, you've worked hard to build your business. But what about the day when you might want to walk away from it all? Business transition ...
5 Areas of Focus for Firm Transformation  Accountingweb.comBy now, most firms know they need to change in some way, but how? Advertisement. As firm leaders read articles, attend conferences and talk to peers it seems ...
NPCI strengthens its leadership ranks, hires new COO and CDO  YourStory.comIndian retail payments organisation, National Payments Corporation of India (NPCI) today announced the appointments Praveena Rai as the Chief Operating ...
Revised Planning Practice Guidance: five changes you need to know  PlanningResourceRevised Planning Practice Guidance (PPG) on assessing housing and economic need was published by the government earlier this week. Here are five key ...
What should a Plan B for Australia's military strategy look like?  The StrategistIn the lead-up to each federal election, ASPI releases its Agenda for change: Strategic choices for the next government to help shape election platforms and ...
Opinion: Alameda Municipal Power, Island share common goals  East Bay TimesIn 1887, a group of Alamedans who viewed electricity as an essential public *service* came together to create what would become the oldest public electric utility ...
Georgia Southern invites community to participate in Strategic Planning process through February events | Newsroom  Georgia Southern University NewsroomGeorgia Southern University is creating a new Strategic Plan for the University with the help of community members, students, faculty and staff. The University ...
WSP Unveils its Global Strategic Plan Aimed at Building the Premier Professional Consultancy in its Industry by the End of 2021  GlobeNewswireMONTREAL, Jan. 30, 2019 (GLOBE NEWSWIRE) -- WSP Global Inc. (TSX: WSP) ("WSP" or the “Corporation”) today released the highlights of its three-year ...
Announcement of Thinkers kickstarts strategic planning  The ObserverOn Jan. 24 Provost Ben Vinson III released the names of the faculty and staff selected to participate in Case Western Reserve University's strategic planning ...
North Africa: Regional Conference On 'Documentation and Strategic Planning On Gender and Trade' January 30-31 in Tunis  AllAfrica.comA regional conference on documentation and strategic planning on gender in Tunisia, Algeria, Morocco, Lebanon, Egypt and Jordan will be organised by the ...
Port Angeles council members approve strategic plan after discussion  Peninsula Daily NewsPORT ANGELES — The City Council has adopted a strategic plan for 2019 and 2020.
University of Tasmania takes Planning Commission to court over amendments refusal  The MercuryTHERE will be no wholesale sell off of the University of Tasmanias Sandy Bay campus as it considers two options for the future, Vice Chancellor Rufus Black ...
Dangerous water rescue in Garner Valley averts disaster: Ronnie N. Imel provides critical skill and strategy to save neighbor's life • Idyllwild Town Crier  Idyllwild Town CierWith military-honed skill and at great personal risk, Garner Valley resident Ronnie N. Imel delivered the most important Valentine neighbor Kathleen Walker had ...
NYISO Issues 5-Year Strategic Plan  RTO InsiderNYISO released a Strategic Plan outlining how it will incorporate market and regulatory trends into its planning processes for 2019 to 2023.
Puebloan Barnes is Parkviews first female CEO  Fowler TribuneAlthough she is the first woman to serve as chief executive officer in Parkview Medical Center's nearly 100-year history, Leslie Barnes prefers the focus be on her ...
A lifeline for Island retailers?  Jersey Evening PostA NEW retail strategy designed to boost St Helier's struggling high street is due to be launched before the end of next month.
Calgary Strategic Planning Affects Local Landowners  StrathmoreNow.comA public hearing will be held on April 2 at Wheatland County to discuss how the Calgary Metropolitan Region Board's (CMRB) interim growth plan and interim ...
Monday Business Briefing: Major Jeffersonville apartment project; UofL starts strategic planning process; Woodford releases Double Double Oaked; and more  Insider LouisvilleWelcome to the Jan. 28 Monday Business Briefing, your weekly business intelligence digest from Insider Louisville.
WF city leaders narrow down 2019 strategic plan  KAUZWICHITA FALLS, TX (TNN) -City officials in Wichita Falls are one step closer to having a completed 2019 Strategic Plan. Council and staff were presented with a ...
Islamic Republic of Afghanistan Ministry of Education National Education Strategic Plan 2017–2021 - Afghanistan  ReliefWebExecutive Summary. Good achievements but need for more. Since 2001 the Government of the Islamic Republic of Afghanistan has made significant ...
Global Strategic Planning Software Market 2019 Major Players are Planview, Cascade, ClearPoint, OnStrategy  Tech Dose DailyGlobal Strategic Planning Software Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023 is intended to give you a sweeping and ...
Corvallis grinds way through strategic plan review  Corvallis Gazette TimesWhat's that trope about laws and sausages? The punchline is that you should never watch either one being made. And, to be fair, the city of Corvallis strategic ...
NSW state election 2019: Greens to mandate affordable housing targets, abolish priority precincts  Domain NewsGreens want to abolish some planning protocols and force developers to adhere to a minimum 30 per cent affordable housing target to fix crisis.
A New Social Sector Retirement Plan for Engineers in Albuquerque  Nonprofit QuarterlyTREC, a new skilled-volunteerism intermediary, deploys ex-engineers into the Albuquerque community to support nonprofits and startups.
Seneca Hospital plans for the future  Plumas County NewspapersTo paraphrase an oft-used adage that has been around for a long time: “If you want good things to happen in your community, get involved.” That would be an ...
Manager of Strategic Communications  SustainableBusiness.comEnergy efficiency program administrators from the United States and Canada formed the award-winning Consortium for Energy Efficiency (CEE) to achieve ...
What's new in the government's latest unauthorised traveller sites proposals  PlanningResourceEarlier this month, the government set out its ideas for helping planning authorities to stop unauthorised Gypsy and traveller sites. Travellers: government sets ...
The Latest News and Data About Ethanol Production  Ethanol Producer MagazineOn Feb. 19, Cardinal Ethanol announced it is exploring the potential sale of its 135 MMgy corn ethanol in Union City, Indiana. The company, however, said it ...
'It's an accident waiting to happen' - Families fight plans for five warehouses amid concerns over traffic  Stoke-on-Trent LiveFamilies are fighting new plans for five warehouses on a busy road near the M6 amid concerns over extra traffic. Dozens of residents have lodged objections ...
Revised national guidance clarifies how councils can diverge from standard housing need method  PlanningResourceRevised Planning Practice Guidance (PPG) on assessing housing and economic need published by the government yesterday clarifies how councils can ...
Council retreat set for Friday  Morganton News HeraldMorganton City Council members will get a chance to discuss a grant program that has stirred up a controversy between the city and county.
Ceramic Inks Market 2025 – Global Industry Size, Share, Analysis, Trend & Future Strategic Planning  Wise AwarenessGlobal ceramic inks market analyses the current Chemical industry situations on a large scale to provide the market developments, market size and progress ...
How U of I's new strategic plan impacts Champaign-Urbana  FOX IllinoisThe University of Illinois is moving in a new direction, announcing its strategic plan for the next five years. These new goals could directly impact the community ...
Geneva County begins strategic plan process and clarifies city dog issue  Dothan FirstGENEVA, Ala. (WDHN) - On Monday, the Geneva County Commission voted to pass a strategic plan proposal which will help county leaders identify goals plus ...
Buhari's directive on riggers makes opposition jittery - BCO  Daily TrustThe directive given by President Muhammadu Buhari on what awaits those planning to rig tomorrow's elections and subsequent ones has made those with ...
SURGE HOLDINGS NAMES ANTHONY P. NUZZO PRESIDENT AND CHIEF OPERATING OFFICER  GlobeNewswireThe Board of Directors has Unanimously Appointed Anthony P. Nuzzo, Jr.
Light rail and more buses for Tweed  EchonetdailyWith a continued focus on public transport, the Nationals have made two recent announcements about light rail, and bus services. One announcement says a ...
Glanbia PLC (GLAPF) Q4 2018 Results - Earnings Call Transcript  Seeking AlphaGlanbia PLC (OTC:GLAPF) Q4 2018 Results Conference Call February 20, 2019 03:30 AM ET Company Participants Liam Hennigan - Group Director, Strategic ...
Forestry Hubs: $20 million National Forest Industries Plan  EchonetdailyOne of the major issues in the coming elections is climate change and the way our politicians manage our natural resources is at the crux of that. In particular ...
UI set to unveil newest strategic plan called 'The Next 150'  Champaign/Urbana News-GazetteCHAMPAIGN — *Fresh* off a celebration of its first 150 years, the University of Illinois is looking ahead to the next century and a half in its latest strategic plan.
SPIKES Options Launched On MIAX - MIAX Options Executes Strategy To Transform Market As First True Competitor In Volatility Space  Exchange News DirectMIAX Options® on Tuesday began its first day of volatility options trading on the SPIKES™ Index (Ticker: SPIKE), an index designed with a fully-transparent ...
How Exeter Strategic Plan will affect city  Radio ExeIt is difficult to pronounce and even harder to initially comprehend or care about, but the Greater Exeter Strategic Plan will affect where you live, work, shop, enjoy ...
Feb. 8 Is Deadline For Input On Decatur Strategic Plan  Decatur, GA PatchFeb. 8 Is Deadline For Input On Decatur Plan - Decatur-Avondale Estates, GA - City leaders want to know how you think your tax dollars should be spent.
Who is UCF acting president Thad Seymour Jr.?  Orlando SentinelThad Seymour Jr. followed his father's footsteps into academia and now, like his dad, he'll move into the president's office — in his case, at UCF. Seymour's ...
Medium Molecular Weight Polyisobutylene Market Analysis, Major Competitor and Strategies, Regional Outlook, 2019 to 2024  Markets PioneerMedium Molecular Weight Polyisobutylene market reports provides a comprehensive overview of the global market size and share. Medium Molecular Weight ...
Bishop McHugh School Earns Middle States Re-Accreditation  Cape May County HeraldBishop McHugh School announced today that it has earned re-accreditation by the Middle States Association Commissions on Elementary and Secondary ...
FinTech4Good Market Developing  The NonProfit TimesJanuary 3, 2019 marked the 10-year anniversary of the original blockchain. Created using technology described by the still anonymous Satoshi Nakamoto in a ...
Newcastle Council's strategic planning meeting held at Shoal Bay Country Club  Newcastle HeraldShould Newcastle's ratepayers have to pick up the $9600 tab for dinner and overnight accommodation at Shoal Bay Country Club?

Titanic Precautions

Many movies have been made about the tragic story of... Read More

Corporate Venturing For Emerging Growth Companies

The boom of the dot-com era in 1999 brought the... Read More

How To Get More Business During The Winter Months

Business seems to drop, slow or even stop during the... Read More

Nine Succession Planning Mistakes Small Businesses Should Avoid

1. Attempt Succession Planning Without Other Strategic Plans. Succession plans... Read More

Sony?s PSI Project

In 1989, Sony founded its Institute of Wisdom at the... Read More

Planning for Success

Business planning is widely acknowledged as one of the keys... Read More

Legal Strategies in Business Plans

Writing a Business Plan these days is tough, venture capitalists... Read More

More Uses for Your Business Plan

You have invested a lot of time and energy on... Read More

6 Steps To Laying Out Your Competitive Strategy

Why do so many companies languish and watch as their... Read More

Describing Intellectual Property in Your Business Plan

Most companies that are worthy of raising venture capital have... Read More

Scheduling of Additional Auto Detailing or Mobile Car Wash Units

If you own a mobile car wash business or auto... Read More

Own Your Niche by Building a Niche Community

In 1997, David Steele was making the transition from a... Read More

Business Process Methodologies

I've either been involved with or held a process-related role... Read More

Sales Planning and Business Plans

Writing a business plan can be tricky when all the... Read More

Business Strategy Planning Made Easy

Ask Yourself three simple questions that affect your strategy planning...... Read More

Offense: Beat the Odds

When in doubt, cut that out! Yeah, yea, doubting Thomas... Read More

The Tables Have Turned - Its Officially a Sellers Market

Private equity firms have raised so much capital over the... Read More

Invalid Excuses for Poor Business Results - The Economy

Note to Rite Aid and CVS: It's not about the... Read More

Art of Succession Planning

Succession planning, like any business acumen, is both an art... Read More

Business Disaster? Wont Happen to Me

As fast as you can say business disaster, your business... Read More

Business Ideas: 3 Smart Ways To Generate Profitable Business Ideas Anytime

Creativity is one of the greatest tools for success in... Read More

To Go or No Go, That Is The Question

Last week we talked about a few of the ways... Read More

What is Your MSP?

For many consumers and producers, MSP is an acronym for... Read More

Is Your Company Growing Fast Enough for You?

Are you frustrated by the lack of growth in your... Read More

Microsoft Great Plains in Agriculture ? implementation highlights

In this small article we'll concentrate on farmers associations and... Read More