Microsoft Great Plains in Aerospace & Defense industries ? implementation & customization highlights

Microsoft Great Plains fits horizontal markets clientele and in case of Aerospace and Defense industry we'll talk about contractors ? parts and subsystems for government contracts. We do not necessarily talk about large corporation, however models described could be implemented for large publicly traded company. As a rule ? market is represented by established companies with long history, including long history of its ERP and Computer Business System. It is difficult to stake on the computer operating systems future, however you may try to give high level of trust to the ERP coming from Microsoft Business Solutions, especially considering the fact of acquisition of such market leaders as Great Plains Software and Navision Software.

? Service Model. Typically your product has service contract with hourly or annual payments and you track repair and preventive maintenance cases, have a list of replacement parts. Microsoft Great Plains has several options to automate these services. You can use customized version of Inventory Control Module, where you track serial/lot number, locations, item replacements, etc. In Great Plains Dexterity you can write light customization, tracking service cycle. Another way is to deploy Field Service suite, where you have Service Call Management, Contract Administration, Preventive Maintenance, Return Management as well as a set of eXXX modules such as eService Call, eReturn. You usually have to tailor these modules to fit your unique requirements ? do it via Dexterity, VBA/Modifier, SQL Stored Procedures or Web Application, working with Inventory and Field Service tables. Assuming your product has serial number ? then by looking up serial number you can see all the service history.

? Bidding. Great Plains Sales Order Processing (SOP) module allows you to have Quotes, Sales Orders, Invoices. You might need bidding and negotiation documentation system. In the case of Great Plains the best and future-oriented approach is to implement Sales side in Microsoft CRM, integrated with Great Plains via MS CRM-GP integration tool. All the calls and emails, plus contracts will be logged and documented in MS CRM and quotes are moved to or from Great Plains

? Purchasing. Your company might use tenders procedure and you would need requisition, proposals and quotes against the requisition, then purchase order and receiving. Deploy Requisition Management and Purchase Order Processing/ Receiving modules

? HR. If you have unionized employees ? you may need to take a look at HR module, where you track employees certification, skills, training programs, hiring process and promotions

? ISO 9000. You can cover ISO compliance reporting, assuming that you have either customized Inventory Control system or Field Service suite implemented. The best and recommended reporting tool ? Crystal Reports. Usually you create SQL views and stored procedures and base your Crystal Report on these views and procs.

? Technology Advise. When you implement your new system and making modifications to the existing one - you should try to predict which technology will stay for maximum number of years, plus you should try to avoid dependence on one vendor/provider - if you need to change Microsoft Business Solutions partner - how difficult to find new one with technical skills and customization expertise to maintain and further advance your custom system?

We encourage you to analyze your alternatives. You can always appeal to our help, give us a call: 1-866-528-0577 or 1-630-961-5918, [email protected]

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ), serving Microsoft Great Plains, CRM, Navision to mid-size and large clients in California, Illinois, New York, Georgia, Florida, Texas, Arizona, Washington, Minnesota, Ohio, Michigan

In The News:

Opinion: How to simplify your strategic plan  Springfield Business Journal
Town Board discusses 2021 Strategic Plan  Estes Park Trail-Gazette

Documenting the Exit Strategy in Your Business Plan

All investors greatly desire and are motivated by a clear... Read More

How to Achieve E-commerce Success ?You Gotta Plan!

Before becoming a netpreneaur, I was an entrepreneur. First, I... Read More

Attributes of Companies You Dont Want to Buy!

There are no "rules of thumb" in the pursuit of... Read More

Financing Business Expansion for Your Small Company

How you finance the expansion of your business is important.... Read More

SWOT Analysis Is No Magic 8 Ball

Q: A key investor in my business has suggested that... Read More

Microsoft Great Plains Implementation: Pharmaceutical Corporation Specifics ? overview

Microsoft Business Solutions Great Plains serves mid-size and large clients... Read More

Completing the Annual Planning Process

Imagine an office without a desk, or lights, a computer,... Read More

To Go or No Go, That Is The Question

Last week we talked about a few of the ways... Read More

During the election we heard about Ohio?s Economy

Much of what we heard in the mass media about... Read More

Clearing the Path: 4 Ways Fear Wreaks Havoc on Your Dream and What to Do About It

Please take a moment before you read any further and... Read More

How To Kick Start Your Business And Double Your Profits

This will make some people angry as hell, but it's... Read More

Creating a Vision That Achieves Results

How important is a vision statement to your company or... Read More

Ten Steps To A Great Strategic Plan

Ask a small business owner about their strategic plan and... Read More

Why Create an Annual Plan?

Can you imagine going on a road trip without knowing... Read More

Alice In Wonderland - A Parable for A Business Plan

Remember reading "Alice in Wonderland?"She asks the Cheshire Cat, "which... Read More

Innovate Today for Great Leaps Forward Tomorrow

How often does your company make a quantum leap forward?... Read More

Planning For The Slow Season Of Your Business To Increase Sales

Every business experiences slower periods. For some, they sell more... Read More

Don?t Allow Yourself to Get Burned

I am not a big fisherman, but I do enjoy... Read More

How To Get More Business During The Winter Months

Business seems to drop, slow or even stop during the... Read More

Legal Strategies in Business Plans

Writing a Business Plan these days is tough, venture capitalists... Read More

How to Write a Business Plan Market Analysis

Writing a business plan is an essential part of the... Read More

Microsoft Great Plains Implementation: Placement/Recruiting Agency example ? overview for consultant

Microsoft Great Plains does wonderful ERP job for horizontal markets... Read More

Nine Succession Planning Mistakes Small Businesses Should Avoid

1. Attempt Succession Planning Without Other Strategic Plans. Succession plans... Read More

Why You Need a Business Planning System NOT a Business Plan

When someone mentions business planning we have been conditioned to... Read More

Balanced Scorecard Strategy Map

With the help of balanced scorecard strategy map, it is... Read More