Strategic Planning and Total Quality Management

No matter what product or service you provide you will have to face this issue of quality and systems. Whether it is distribution of services or streamlining of processes in manufacturing your product; you will need to address the issues of total quality management. Yes, you can call it whatever you like; change the name, but no matter what you must consider these issues or you are doomed to failure. I therefore recommend the book;

"Total Quality Management-Strategic Planning" by Stephen George.

It is a great book and great to see that Deming and Fredrick Winslow Taylor attitude of modern business of the World have been studied and re-invented processes to manage and improve the manufacturing techniques, which keeps the corporations of this country rolling. It is a good book to read this now in America as everyone has fallen on an easy life and unwilling to do what it takes to increase productivity at work. Now recently in an economic downturn of the few prior years we saw that many people were waiting around doing nothing and expecting something to change rather than focusing on their core businesses and looking for ways to cut costs and become more efficient. Even though the book's title itself is the buzz-word of the 80's it still provides clues to what is wrong with modern day fundamental management and processes of the Large Corporation, no wonder they are so easy to beat up on. They cannot compete because they waste and are drown in their own inactive methodology and attitudes, this of course while trying to deal with the unending Tsunami of over regulation which changes like the political wind.

I think it is good to re-read such books of their day and not dismiss them. This is one, which is a keeper, because our large corporations keep repeating the same scenario over and over again. How can we keep teaching the leaders of tomorrow, when we negate the past and methods that got us here and adapt some new unproven method without understanding the original problem? Thus compounding the original problem with a new problem from the result of the test methods? It is good to every once in a while have break though methods, but until you are able to prove them, you should simultaneously have incremental improvements on known quantities. And just because everyone else has fallen for pie in the sky new techniques does not mean they work. Things only work when they actually work, not because someone says they do.

Deming proved his methods to the World, and then they were accepted but modified, and modifications upon modifications ensued, eventually every job in a corporation was done with TQM in mind. Including bathroom placement of toiletries. Yet as soon as everything was in place they found out it was all wrong and everything was modified, yet it was modified as a copy, not from the original. It is like following the letter of the law instead of the intent. How can someone negate the past results, ones which actually worked and now teach something else that does not work based on theory of what could be? They say America's secret weapon is its Management Techniques? How can that be when all the workers are providing zero productivity? Obviously someone forgot to tell the organization that from the top to the bottom it is not working at all. Apparently the stock market is backwards, because when profits are up even if short term the organization is falling apart and then it regroups and when everything is getting fixed profits are down, so to keep profits up, simply keep destroying the inner workings of the company until it ends or goes to zero market capitalization like Enron. Yes, well of course things are not that bad, but it sure made for an interesting quote? The fact is no matter what buzz word you use, every company should address Total Quality Management and therefore every executive, supplier, large customer or employee ought to understand the process and read the book. Everyone who is in management of any business should read at least one of these type books per week from any era from Amsterdam to the present then you will understand what is said in this book review.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:

DEIA Strategic Planning Process Next Steps  Syracuse University News

How Copying the HBO Schedule Can Boost Your Business

I'm not talking about posting the HBO schedule on your... Read More

Why 9 in 10 Businesses are Overspending on Day-to-day Expenses

Experts estimate that 90 percent of Australian businesses are overspending... Read More

Strategic Planning and Total Quality Management

No matter what product or service you provide you will... Read More

ERP Role in Selling Your Mid-size Business ? Microsoft Great Plains and CRM Example

If you own the mid-size business and actively work in... Read More

SWOT Analysis Is No Magic 8 Ball

Q: A key investor in my business has suggested that... Read More

Questions to Ask Yourself When Starting a New Home Business

I love the excitement of starting up a new home... Read More

The 7 Critical Steps to Formulating Your Annual Strategic Business Plan

Businesses tend to avoid doing their annual business plan thinking... Read More

Thinking Like A Farmer

One of the difficulties we face in our industrialized age... Read More

TQM Total Quality Management, the book

Every decade we seem to come up with a buzz-word... Read More

Microsoft Great Plains in Advertising & Publishing ? implementation highlights

Microsoft Great Plains, former Great Plains Dynamics is excellent fit... Read More

Offense: Beat the Odds

When in doubt, cut that out! Yeah, yea, doubting Thomas... Read More

Top 10 Tips to Create A Business Plan! (For People Who Hate Business Plans)

One of the key challenges for any business is to... Read More

Insurance Requirements in Franchised Companies

Franchised companies often require what some believe to be excessive... Read More

What Every Service Provider Ought To Know About Writing A Business Plan

It's easy to lose sight of what needs to be... Read More

Six Key Areas For Evaluating A Strategic Alliance

Strategic alliances are increasing at a rapid rate. It is... Read More

Five Crucial Components of a Business Plan

The format of a Business Plan is something that has... Read More

I Always Play by the Rules and It Stinks!

This week I coached a wonderfully lovely woman I'll call... Read More

2 Simple Steps Before Starting Your Business

There is so much small business information available today that... Read More

Planning For The Slow Season Of Your Business To Increase Sales

Every business experiences slower periods. For some, they sell more... Read More

Benefiting from Strategic Thinking

I recently took an organizational behavior class where my professor... Read More

19 Questions to Supercharge Your Business Plan

Whether you are seeking capital for your company or are... Read More

Getting Started with Succession Planning: Part I

GETTING STARTED WITH SUCCESSION PLANNING: PART IA survey of 4,300... Read More

Business Plan Descriptions of Computer System

Entrepreneurs often give little if any consideration to their computer... Read More

Don?t Allow Yourself to Get Burned

I am not a big fisherman, but I do enjoy... Read More

Business Disaster? Wont Happen to Me

As fast as you can say business disaster, your business... Read More