Hand Out Warm Glows

Do you remember how you felt after your last interaction with another person either on the phone or face to face? That person - it could have been a customer, a colleague, a salesperson, a friend or even a member of your family. Did they make you feel good, uplifted and more positive, did they leave you feeling neutral or did they make you feel down and more negative.

Unfortunately, most of us have grown up in a negative culture where it's much easier to tell people what they did wrong rather than praising them when they succeed. Research in the United States found that 65% of employees received no recognition for good work in the past year. Similar research in other countries of the world shows comparable results.

Other research has shown that the number one reason people leave their job and customers take their business elsewhere is that they don't feel appreciated. (And if you think about it - many people leave their partners for the very same reason)

If customer's leave an interaction with you or one of your team feeling better than they did before, then they're much more likely to come back, recommend you to other people and spend more with you.

If one of your team feels better after an interaction with you then they're much more likely to pass that feeling onto a customer. "The way you treat your staff is the way they'll treat your customers" - Karl Albrecht

Give five positive comments to one negative comment to the other people in your life and you'll have - more happy customers - a workplace that's more productive and more fun - more friends - better relationships and a healthier, happier and longer life.

Remember - "Hand out warm glows, not dampeners."

Discover how you can generate more business without having to cold call! Alan Fairweather is the author of "How to get More Sales without Selling" This book is packed with practical things that you can do to ? get customers to come to you.

Click here now:
http://www.howtogetmoresales.com
http://www.alanfairweather.com

In The News:

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Bangor Daily News

Team Building Activities Outside The Office
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How to get the most out of your company's team-building events
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In This Article. Career & Workplace Industry. By Jessica Iannetta – Associate Editor, Baltimore Business Journal. 11 hours ago. Here's why your company should be holding team-building events and how to get the most out of them.


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BANGKOK: Lee Chong Wei played a different role today — leading his teammates at a team-building session, ahead of their Thomas Cup battle against Russia ...

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Marietta Times

Team building exercises
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Connect the Sessions: Building your A-team -- hiring the right people at the right time in the right roles
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Thriving real estate agents who decide to build a team may not have very much experience hiring help, and that can become a big problem when you're growing fast and turnover is sky-high. It's always best to hire your A-team from the start, the people ...


Team Building, the Microsoft Way
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At its Build developer conference, Microsoft announced features that position Teams as a richer development platform. At its annual Build conference, taking place this week in Seattle, Microsoft provides its developer community insights, tools, and ...
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Westchester Magazine

3 Top Teambuilding Activities
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That said, it may be time to rethink the concept of corporate teambuilding, as several organizations have begun offering exciting ways to bond with colleagues over a host of challenging fitness events. For those who want to stay local, Yorkville Sports ...


Bankless Times

Reasons team building is essential for your business
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If you are looking at bringing team building into your working routine this year, you might be wondering where to start, and exactly how important it really is to your workers. Team building is a vital part of a healthy working environment because it ...

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