Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/a26f9f83/public_html/articles/includes/config.php on line 159
Are You Really Swamped or Just Disorganized > NetSparsh - Viral Content you Love & Share

Are You Really Swamped or Just Disorganized

"Time is what we need the most and what we use the least." Benjamin Franklin

I asked a potential client if he had received my e-mail sent out four days ago. He replied, "I've been swamped." When we visited at his office, I had the opportunity to meet one of the most stressed out and over-loaded people I'd seen for a long time. And most of it was his own doing! Of course he took a while to accept that fact until I showed him just a couple of things he did during our meeting which caused his problem.

About ten minutes into the meeting, his administrative assistant walked in and asked him to remind his friend at Kiwanis the next day to return the PowerPoint projector because they'll need it for the 3pm meeting on Friday. He said, "Sure", asked her about something else - which developed into a four-minute conversation - apologized to me, and tried to remember what he was saying before the interruption. He answered his phone three times, and agreed later that he didn't need to take the calls right there and then. It was just a habit.

So, instead of planning the customer service seminar we'd discussed, we decided to postpone it in favor of a workshop on managing time and stress. You can't give great customer service if you're not managing your time effectively.

What are some time stealers, and what can you do about them?

1. Playing it by ear ? without a plan. If you start out your day at the office or the factory not knowing the first thing you're going to do, you are setting yourself up to have your time pre-empted by others. Take a few minutes at the end of your day to determine the three or four priority actions to be taken next day. Firm up the one you're going to start with ? and make it one that is high priority.

2. Procrastination We tend to put off doing those things we know are important but are not exciting enough to get us motivated. Visualize the expected result from doing something important that you've been putting off. This morning, starting at 7am I decided to follow my own advice about procrastination, and I spent a very profitable hour and a half re-organizing the scattered files in my office into the filing cabinet - to free up desk space and reduce the tension that often comes from having many objects of work in your line of vision.

3. Activity versus Action. Do you spend more time involved in activities than in action? It happens often when I'm writing. While searching for background material, I often get sidetracked by an interesting piece of information or another article. Other "activities" might include watching TV, reading a trade magazine, talking on the telephone about nothing in particular, surfing the Net, or reading the mail ? especially junk mail.

The only way to control this is to stay focused. I have a sign in my office that says "I MUST DO THE MOST PRODUCTIVE THING POSSIBLE AT EVERY GIVEN MOMENT." I got this idea from the sales trainer and motivational speaker, Tommy Hopkins.It helps.

Learn to say NO! People avoid saying NO because they don't want to offend, they're afraid of letting someone down, or they're worried what others might think about them. Try this:

a. Say firmly and without hesitation, "I'm sorry I can't do (whatever they're asking you to do) today."

b. Give a reason, "because I'm working on this project which has to be finished before Friday"

c. Offer an alternative, "You may want to check with Stephanie, I think she's got some free time this week, now that the budget is finished.

John Madden is an international speaker, trainer, and author of "Leap, Don't Sleep" (How to get different results by doing something different). He specializes in customer service, coaching skills for managers, stress management through humor, creative problem solving, and interpersonal skills. You can reach him at 316-689-6932 or 1-800-301-2924; email at john@LeapDontSleep.com; web site: http://www.LeapDontSleep.com

In The News:

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

New Survey: Students See Anxiety and Time Management Among Top Challenges to Finishing Degrees
EdSurge
According to a new survey released by Civitas Learning in partnership with the Center for Generational Kinetics, students view the top challenges to completing their degrees are anxiety (35 percent of respondents) and time management (36 percent of ...

and more »

Financial Times

Business school: MBAs for entrepreneurship, time management
Financial Times
Welcome to the FT Business school newsletter, a weekly serving of management wisdom, reading recommendations and business-related challenges. FT subscribers can sign up here to receive the newsletter by email every Monday. If you have feedback ...

and more »

Financial Times

The madness of executives' obsessive time management
Financial Times
I don't know exactly how the world's best-known business professor and the dean of Harvard Business School spend their days. I do know Michael Porter is busy, and productive, because when I met him, the doyen of competitiveness studies crammed 90 ...


Forbes

Five Time Management Techniques To Use When Working Remotely
Forbes
When you live in London, life seems to go triple the speed than of other places in Europe. To be able to deal with such a fast-paced lifestyle, focusing on time management is a necessity. I recently discussed with my colleague, Lukasz Żelezny, the ...


Fortune

12-Year Study of CEO Schedules Reveals Executives Need to Improve Their Time Management
Fortune
They have an abundance of resources, but are lacking in time to utilize them. In a 12-year study by Michael E. Porter and Nitin Nohria, the schedules of 27 CEOs were recorded and analyzed. The results, a look into time management at the top level of ...


Time Management, Greater Fools and Hurricanes
Bloomberg
5 Exemplary CEO Annual Letters Worth Reading (Behavioral Value Investor); see also The Leader's Calendar: How CEOs Manage Time (Harvard Business Review); How Amazon Became One of Washington's Most Powerful Players: The company has built a ...

and more »

The National

Tips on how to effectively manage your priorities - and why it's important
The National
To be fair to the fictional counter-terrorism agent, he wasn't exactly wasting away his days playing World of Warcraft or watching Netflix series, so his time management skills can't really be called into question. What about the rest of us, though ...


Black Enterprise

Black Tech Founder Leading the Evolution of Enterprise Time Management
Black Enterprise
Have you ever been at work and felt like eight hours was way too much time to be mulling around when the day's task at hand should only take about two? Well, Kishau Rogers is disrupting the time management industry with Time Study, an enterprise-level ...


Entrepreneur

Time's Up for the Wealth Management Industry
Entrepreneur
This hits home personally, and not just because I've made my name in wealth management. This is a conversation I've had not only in the office, but around my dinner table as well. As the father of three school-aged daughters, I spend a lot of time ...


Forbes

Stop Acting Like You're Going To Live Forever
Forbes
Everyone knows someone who always appears to be frantically busy. Too busy sweating the small stuff. Too busy to take on new opportunities. Too busy to enjoy themselves. “Busy” is not an indicator of success. “Busy” means ineffective time-management or ...

Google News

10 Ways to Take Back Your Time

I've divided my tips into two sections - 5 ways... Read More

How Much Is Poor Time Management Costing You?

* If you were paying you to prioritise emails over... Read More

Vilfredo Paretos Principle: The 80-20 Rule: 80% of Results are Produced from 20% of Efforts

Vilfredo Pareto's Principle, or The "Pareto Principle," is more commonly... Read More

Time Management - Working Smarter at Work

Let's look at your time management skills. Most of us... Read More

Time Management Tips - How to Have a Filing System That Works

Recently I was working with a new client who had... Read More

Career Redesign Tools For Work-Life Balance

Partnering with the University of Pennsylvania Law School and the... Read More

Time Management Training - A Necessary Investment or A Waste Of Money?

Many organisations view time management training as something they'll spend... Read More

How to Double Your Accomplishment Level

Here's a smart system for doubling or tripling your daily... Read More

Time Management is Cause Control

Recently I've experienced a barrage of time wasters. Everything you... Read More

Making More Efficient Use of Your Time

You can lose, damage or waste some things in life,... Read More

How to Minimize Trips to the Grocery Store

Still awaiting the birth of my baby (I am overdue),... Read More

Sharpen The Saw

Sometime ago, my lovely wife woke me up in the... Read More

Time Management: Set Yourself Up For Success

Any habit of mind or body that interferes with taking... Read More

Setting Time Aside For Studying And Homework

When trying to achieve a quality education, everybody knows that... Read More

Handling Procrastination

"TIME CANNOT BE 'MANAGED.' THE WHOLE CONCEPT OF TIME MANAGEMENT... Read More

6 Time Management Tips for Moms

Many of you have expressed the challenge of not having... Read More

When Is Time Management Not Enough?

A working manager needs more than time management.That old saying,... Read More

7 Ways To Improve Your Life In 7 Days

Choose to be HappyHappiness is a choice. You can choose... Read More

Work, Work, Work: Making Each Moment Count

Time, time, time. It seems there is never enough of... Read More

Low Tech Time Management

A simple kitchen gadget is transforming my life. I don't... Read More

The WIT to WIN

What are the most important things you should accomplish today?... Read More

Put a Couple of Elephants on Your Plate

How do you eat two elephants? The same way you... Read More

5 Result-Getting Time Management Tips

How often have you tried to manage your time in... Read More

Do You Put a Value on Your Time?

As a small business owner, does the following paragraph sound... Read More

7 Tips for Being Your Best Time Master

It is not enough if you are busy. The question... Read More