VOIP: A Basic, Basic Intro

What is it?

Most people are familiar w/ NetMeeting and other software that let you talk to others over the internet. VOIP is similar. However, it also uses your phone - the interface we're all familiar with.

Instead of connecting your phone to the wall, you connect it to a box either the VOIP company provides or you buy on your own. This is the modem. You need highspeed/broadband internet for this. Your modem plugs into your cable/dsl modem and now it can 'talk' btwn your phone and the internet.

Your phone lines already do pretty much what VOIP does, just w/ different/older technology (well, some of it's new w/ optics and such, but...).

How hard is it to setup?

It's actually very easy. Assuming you have the company send you a modem or you buy a kit at the store, you simply plug the modem btwn your current cable/dsl modem and your computer (e.g., the out from your cable modem now goes to the new box and the out from that to your computer). It also has a phone jack for your regular phone.

Once it is on, it will boot up and configure itself.

What are the benefits?

There are many benefits depending on the company you go w/, but here are a few I have (all of these are free w/ the monthly fee- $14.99 for my setup):

1. Features like caller id, call waiting, call waiting caller id, call forwarding, etc.

2. Voicemail

3. Email alerts for new voicemail.

4. Web access to voicemail - you can play your messages on your computer.

5. Auto-forward - if the phone is ever down or isn't answered, it's auto-routed to another number

6. Online management of all features, settings, account, etc.

7. Computer dialing - highlight any number on your computer, hit F6 and it sets up the call from your phone to theirs - very convinient!

8. Keep your regular phone (you don't need a voip phone)

There are some other cool features available for extra $ like the softphone which lets you use your computer as a phone w/o the modem - this means you can take your laptop w/ you wherever and you have your phone w/ the same phone number everywhere too (you can do this w/o the softphone, but you have to take your VOIP modem around w/ you - not bad if you're going somewhere for a longer trip).

Another really cool thing is the virtual phone numbers. You can get extra numbers that ring the same phone, but they are local numbers to any area code you want. So if I live in Dallas and have family in New York, I can get a local phone number here and there. That way my family in New York can call a local number (free) and talk to me! Vonage charges $4.99/month for that. I'm not sure about the others.

And the biggest benefit - IT'S CHEAP! I pay $14.99 plus some tax and such, but not the ump-teen taxes, charges, fees, etc. like the phone company charges.

Also, if you do a little research/reading, you can set it up to where every phone jack in your house is wired for VOIP. It's little more than plugging the output of your VOIP modem into the wall jack you already have. Very little more.

Bottom Line

You get lots of good, free features and options for doing/managing a lot more including a lot over the web and it's SO much cheaper (at least it is for me!). Being the 'average guy' I am, I don't really use all the features. Fortunately, it's pretty much a 'set it up and forget about it' type thing except that I save $40+/month w/ it!

I use Vonage b/c that's what I was told about first and it was one of the first. There are others and I'm sure they have their strengths, but Vonage has the cheapest base option at the time I did my research.

Bear Cahill is a software engineer in the Dallas, TX area and runs a few websites: The Armchair Geek (thearmchairgeek.com), Webpage Hosting Info (webpagehostinginfo.com), Go To College Online (gotocollegeonline.com) and The Video Exchange Community (videoexchange.org)

Publish freely if this resource box is included and links maintained as links.

In The News:

Customized VoIP Training Available for Campus  University of Arkansas NewswireWith 50% of the campus community now using VoIP to make and receive phone calls, IT Services encourages staff and faculty to update their dialing habits and ...
Assess a combined VoIP and unified communications framework  TechTargetVoice over IP is an integral part of a unified communications strategy. The functionality offered by a combined VoIP and unified communications framework ...
VoIP Market 2026: Growth Prospects with Challenges, Comprehensive Evaluation, Key Players  TechnoBleakThe VoIP Market marketing research report could be a skilled and in-depth study on the present state of Market. The market Report additionally calculate the ...
VoIP Market 2019 – NTT, Comcast, Orange, KT, Charter  Market TrendsReport represents a comprehensive study of the VoIP Market. It consists of growth rate for the forecast period. The global report sums up by providing the ...
United Business Solutions launches new B2B VOIP line  ITWebUnited Business Solutions is proud to announce the launch of its B2B VOIP telephone line, United Voice, designed specifically for small to medium enterprises ...
Avoiding VoIP Pot Holes on the Road to Unified Communications  ComputerworldThe transition to Unified Communications (UC) and Collaboration (UC&C) has been underway for over a decade, and while on-premise voice-over-IP (VoIP) ...
Best VoIP Phone system for Small Businesses in 2019  BrumpostVOIP Telephony system is the new dimension that small businesses at every industry should consider in enhancing their business communication within and ...
How to set up your VoIP service in 5 easy steps with RingCentral  Digital TrendsLooking to ditch the landline? Voice over internet protocol, or VoIP, is an efficient and cost-effective way to do it, and it's not as hard as you think: RingCentral is a ...
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Riedel and TechSound Partner to Deliver Advanced, VoIP-Based Comms Solutions to Chinese Esports Market  Broadcasting & CableRiedel Communications today announced its support of TechSound, a Shanghai-based company specializing in audio for international esports teams.
Global Voip Services Market Insights 2019-2024: Comcast, Broadvoice, Vonage and Cablevision  Global MonitoringGlobal Voip Services Market report presents the up to date and useful market insights stating the product definition, product type, and variety of applications.
One-Third of Campus Now Using VoIP Phones  University of Arkansas NewswireTo ensure seamless calling between the new VoIP phone *service* and the old AT&T analog *service*, individuals should place calls using all 7-digits (e.g. ...
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Apple, AT&T, Verizon Defeat VoIP Patent Infringement Claims  Bloomberg LawVoice over Internet Protocol patents asserted against Apple Inc., AT&T Corp., Verizon Wireless Services LLC, and Twitter Inc. didn't cover patent-eligible subject ...
Coffee County E911 provides VoIP updates  The Southeast SunCoffee County E911 Coordinator Marvin McIlwain provided an update regarding calls made to 911 using voice-over internet protocol, or VoIP at the Coffee ...
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ITSPA Unveil Finalists for 2019 Best UK Internet VoIP Provider Awards  ISPreview.co.ukThe Internet Telephony Services Providers Association, which broadly represents the UK VoIP phone industry, has today revealed their shortlist of finalists for ...
Some Galaxy S10 Users Confirm Severe Battery Drain After VOIP Calls  Hot HardwareThe Galaxy S10 appears to be affected by a bug that causes the battery to drain faster after placing a VoIP call.
The School District of Philadelphia Selects VOIP Networks as Unified Communications Partner  PRNewswireCHERRY HILL, N.J., April 9, 2019 /PRNewswire/ -- VOIP Networks, a leading provider of Mitel-powered Unified Communications (UC) solutions, was recently ...
Telecom and VoIP Providers: Annual FCC Form 499-A Worksheet And CVAA Accessibility Certifications Due April 1, 2019 - Media, Telecoms, IT, Entertainment - United States  Mondaq News AlertsTelecommunications providers are subject to a panoply of federal regulations and reporting requirements under the Communications Act, including regulation ...
Technical Architect VoIP - Walgreens  Built In ChicagoWalgreens is hiring for a Technical Architect VoIP in Chicago. Find more details about the job and how to apply at Built In Chicago.
County 911 gives update on VOIP 911 calls  Dothan EagleMonday's regularly scheduled meeting of the Coffee County Commission saw an update from E-911's Marvin McIlwain regarding calls made to 911 using ...
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Voip-Pal's Board of Directors Has Rejected a Formal Offer from Dr. Gil Amelio and Associates to Purchase CEO Emil Malak's Shares and Take Over Control of the Company  GlobeNewswireBELLEVUE, Wash., April 16, 2019 (GLOBE NEWSWIRE) -- Voip-Pal.com Inc. (“Voip-Pal”, “Company”) (OTCQB: VPLM) announced that at a meeting of the Board ...
Breaking News: Nerds on Site Now Top 5 Fibernetics VOIP Seller in Canada  Financialbuzz.comNerds on Site Inc. (CSE: NERD) (OTCQB: NOSUF) (FSE: SUB.VTG.), a mobile IT solutions company servicing the SME marketplace, announces that it has ...
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Nerds on Site Now Top 5 Fibernetics VOIP Seller in Canada  Canada NewsWireCVOIP MARKET GROWING 10% YEAR OVER YEAR, NERDS SOLUTION INCREASING MARKET SHARE AND MARGINS TORONTO, March 26, 2019 /CNW/ ...
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Google Voice VoIP calling is rolling out now, available to everyone by next week  9to5GoogleAs Google kills a beloved messaging *service*, Voice is continually picking up steam following its revamp a couple of years ago. After sitting in beta since early ...
VoIP Brings New Features and Changes to Campus Calling  University of Arkansas NewswireThe Voice over Internet Protocol (VoIP) project reached a significant milestone last week when 827 campus phone numbers were transferred from AT&T to the ...
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Why Your Business VoIP System Might Not Belong in the Cloud  PCMag.comTheoretically, your business phone system can be nearly anywhere, but there are practical reasons that could govern where the primary switching takes place.
Business Choice Awards 2019: Voice Over IP (VoIP) Systems  PCMag.comThis year we had 12 VoIP systems/services make the cut to be rated in our Business Choice survey, but the top slot is a familiar one.
How 5 leading on-premises and hybrid VoIP platforms compare  TechTargetLearn what leading VoIP vendors -- including Alcatel-Lucent Enterprise, Cisco, Mitel and NEC -- offer for organizations that are seeking an on-premises or hybrid ...
Did You Know Voip Could Be The Key To Your Business Success?  CEOWORLD magazineThere are various ways in which VoIP in Canada can help you scale up your business to the level you want it to be. Here are the reasons why it can create ...
Change your password! VoIP provider leaves huge database exposed online  Naked SecurityA researcher has discovered an exposed database of customer and internal system credentials belonging to US VoIP *service* provider VOIPo.com.
Top 7 VoIP API Providers to Build Voice Chat Application  YourStory.comThe size of European VoIP market is expected to rise about 14 billion U.S. dollars” The dependency on mobile networks is seriously in a breakdown.
Uber adds VoIP calling option to its app  EngadgetUber now allows riders and drivers to communicate over voice over internet protocol (VoIP) in addition to SMS texts, in-app messaging and regular phone calls.
Enhancements to VoIP ATM Test Solutions  GlobeNewswireGAITHERSBURG, Md., March 14, 2019 (GLOBE NEWSWIRE) -- GL Communications Inc. a global leader in telecom test and measurement solutions, ...
What is a VoIP Service & why do you need a VPN to use it?  Business MattersBusiness MattersAre you familiar with the term VoIP? If not, don't worry as you are hardly the only one. Many people have never heard of this term even.
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BSNL WINGS - a VOIP based phone service launched  BusinessLineBharat Sanchar Nigam Ltd (BSNL) has launched BSNL WINGS a VOIP based *service*. In WINGS, there is no SIM or cable wiring as is a VOIP *service* through an ...
1 Year, 50 Sites: Lessons Learned in Cloud VoIP Project  No JitterAs I discussed in my previous post, I'm a senior voice architect for a Fortune 500 enterprise who spent much of 2018 selecting and upgrading 50 facilities to ...
Axis Communications Showcases New Audio Video and Access Control Solutions  Security TodayAs the industry looks for effective, integrated solutions that improve security and enhance business, Axis Communications, the market leader in network video, ...
A 21st-century system for a 21st-century firm: What to know about VoIP phone systems  ABA JournalNicole Black. In last month's column, I discussed the ins and outs of a somewhat recent advancement in communication—online fax services, which provide ...
When to Use a VPN to Carry VoIP Traffic  PCMag.comThere are a lot of reasons you might want to use a virtual private network (VPN) to carry Voice-over-IP (VoIP) traffic, but doing it the right way depends heavily on ...
Hyderabad man was running illegal VoIP service, had no links to ISI, say cops  The News MinuteThis comes after the Hyderabad police arrested Dinesh Kumar, who was running an illegal VoIP (voice over internet protocol) *service* that converts international ...
More UAE residents join calls to lift ban on VoIP calls  Khaleej TimesSocial media networks were abuzz with discussions over a potential lifting of the ban on VoIP services over the weekend.
Google Voice VoIP call support starts rolling out to all users  SlashGearGoogle Voice remains a popular *service* that gets far too little attention. Users have been waiting months for a promised voice-over-IP (VoIP) feature, which.
Submit Phone Requirements for the VoIP Phone Project  University of Arkansas NewswireThe University of Arkansas is modernizing communication on campus with a Voice over Internet Protocol (VoIP) solution. During the spring 2019 semester, ...
Here are the 5 best VoIP phone services for small businesses  Digital TrendsSmall businesses that are seeking VoIP telephone services have several options. This guide will help small business owners find the phone system that best ...
Y'know what? VoIP can also be free from pesky regulation – US judges  The RegisterThe US Eighth Circuit Court of Appeals has decided that a phone *service* over the internet is no longer a phone *service* but an "information *service*" – freeing it ...
Traditional Phone vs VoIP: Which Is Better For Customer Experience?  ValueWalkFor smaller businesses, one of the main attractions of VoIP is its relatively low cost of callbacks when compared with traditional phone.
How VoIP transforms a company's telephone system  Phoenix Business JournalThe impact VoIP has on a business in terms of cost savings and functionality is tremendous.
VoIP vs Landline Phones - Which is Better, Really?  TechCoNew vs old. VoIP vs Landline. Find out which business telephone system is right for your company, and how much you'll have to pay for the system.
Google Voice VoIP starts rolling out: will be available to everyone within a week  91mobilesGoogle recently announced the timeline for the shutdown of Hangouts and transition to Google Chat and Meet.
When should you start thinking about installing a VoIP phone system?  http://smallbusiness.co.ukVoice over Internet Protocol phone systems are growing ever more popular with British businesses. Since its inception in the 1990s, the technology has ...
How can your business use VoIP to enhance customer experience? [INFOGRAPHIC] -  Anthill onlineAs this infographic from Paradyn shows, customer experience can be greatly enhanced by the adoption of VoIP phone systems.
Cloud VoIP: Look for Unintended Benefits | Insight for the Connected Enterprise  No JitterAny enterprise that migrates its voice platforms to a cloud solution expects improvements around technology and *service*. And perhaps cost. But in large and ...
Public Knowledge Slams FCC Over VoIP Privacy  Multichannel NewsFollowing a Report that a California VOiP provider kept millions of text messages and call records on unsecure database for months, Public Knowledge has ...
Leader to distribute VoIP phones from Fanvil - Distribution  CRN AustraliaLeader has announced its latest vendor partnership with Chinese VoIP desktop phone manufacturer Fanvil joining its distie lineup.
Google Voice to be rolled out with VoIP  VoIp.ReviewGoogle Voice is finally getting an update with the addition of Voice over Internet Protocol (VoIP), honoring the company's commitment made in 2017 to make ...
VoIP phone? - Definition from WhatIs.com  TechTargetA VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network.
How does PCI DSS apply to VoIP?  Security BoulevardLast month, the revised 'Securing Telephony Payments' document was released by the PCI SSC SIG working group. While this received much coverage, ...
Motorola Solutions acquires VoIP dispatch provider Avtec  RCR Wireless NewsIn its second recent acquisition, Motorola Solutions is picking up voice-over-IP dispatch provider Avtec for an undisclosed sum. South Carolina-based Avtec ...
VoIP phone system installation | A quick how-to guide  Startups.co.ukDone away with your old office phones, but wondering how to install a VoIP phone system? Read on for the 6 key components essential to installing your VoIP.
VOiP Creator Bets On CelPay To Become The Venmo Of Blockchain  ForbesThe creator of VoIP now wants to open up the world of blockchain to borrowers, lenders and the unbanked by offering attractive APR rates via their CelPay app.
Uber allows free calls between passengers and drivers through VoIP inside the app  The Mobile IndianThe free voice calling is being offered as a VoIP or Voice over IP *service* which was added as functionality to global users of Uber at the end of October. However ...
Apple removes VoIP app clones from the App Store  TechCrunchFollowing my report from yesterday, Apple has removed many of the apps I pointed out. When you try to find them on the App Store, they are no longer available.
The Division 2 - How to disable the VOIP and hide the IP  GamepurAccording to the successful BikeMan streamer, leaving the VOIP enabled while playing at The Division 2 would make your IP public by giving players highly ...
VoIP Services Off Limits to State Taxes, Court Rules  Government TechnologyThe Eighth Circuit Court of Appeals' decision confirmed that states cannot regulate Internet-based phone services and set a legal precedent for the Federal ...
Google Voice Update: VoIP Calls Are Coming Soon (But not for all)  Digital Information WorldGoogle Voice for G Suite users (currently in beta mode) will soon roll out in 11 countries first. Johnston announced that currently Google has any plans to expand ...
Monster VoIP is a Fully-Hosted Phone System With Enterprise Features  PRNewswireLOS ANGELES, Feb. 8, 2019 /PRNewswire/ -- Since its launch in 2012 as a local Los Angeles company, Monster VoIP has grown to provide a nationwide ...
BSNL launches VOIP service 'Wings' in India  ETTelecom.comNEW DELHI: State-run telco BSNL on Tuesday said that it has launched its Internet Telephony (VOIP) *service* with brand name “Wings” in India. The connections ...
Uber now allows VoIP-based free calls between drivers and riders in India  DigitThe feature also allows users to keep their mobile number private. Furthermore, the driver will also not have to leave the Uber app, thereby helping coordinate ...
Ventev & RF Industries Collaborate on New Line of Cable  Associated PressPress release *content* from Business Wire. The AP news staff was not involved in its creation.

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