What Is VoIP and How Does It Work

Introduction

The way we make phone calls is changing. In fact in many circumstances things have already changed. Take long distance calls for instance, many service providers are already using a technology called Voice Over IP or VOIP for short. If you have never heard of VOIP before, then the following article will change the way you think about how long distance phone calls are being made now, and about how all phone calls will be made in the future. Voice Over IP (VOIP) is a method for turning analogue audio signals into digital data that can be transferred over the internet.

You may be asking yourself how this is useful. Well think about it for a few seconds. If it is possible to turn analogue signals into digital data, then VOIP can turn a standard internet connection into a method for placing phone calls anywhere in the world virtually free, except for your internet service fee, enabling you to bypass the phone companies entirely.

Voice Over IP (VOIP) has the potential to completely revolutionise the way the worlds phone systems operate. There are many VOIP service providers that have been around for a while, and are growing steadily. Now the worlds leading telecommunications operators are waking up to the endless possibilities of this new technology, setting up VOIP calling centres around the world and promoting the sales of Voice Over IP phone systems.

Making a call

With VOIP phone systems it is possible to make a call in one of three ways:

ATA (gateway) ? The simplest way to make a VOIP phone call is through the use of ATA's (analogue telephone adaptor) sometimes called gateways. These devices enable you to make use of your existing standard analogue phones. You simply plug your standard handset into the ATA (gateway) then connect the ATA to your computer or your internet connection, enabling you to make VOIP calls. An ATA takes the analogue signal from your standard phone and turns it into a digital signal that ready for transmission over the internet. Some ATA's (gateways) come with additional software that is loaded onto a host computer, enabling you to configure it for VOIP accurately.

IP Phones ? These handsets look just like normal standard handsets. They have an RJ 45 Ethernet connector instead of the standard RJ 11 connectors. These phones have all the necessary software and hardware to handle VOIP calls already built in them. They connect directly to your router, providing a very fast and cost effective entry into the world of Voice Over IP.

Computer to computer ? This is the easiest way to make use of the VOIP technology. There are many companies offering cost effective software that you can use for this type of VOIP. Usually the only charge you pay is the monthly one from your internet service provider, even for long distance calls. All you need is a microphone, speakers, a suitable sound card and a fast internet connection.

Chances are that you have already made a VOIP call without even realising it. The major phone companies already use VOIP to route thousands of long distance calls through a circuit switch and into an IP gateway. This is then received by a gateway at the other end and then routed to another local circuit switch. More and more companies are installing VOIP phone systems, and the technology will grow and grow until it finds its way into every business and household across the globe.

VoIP Features

Because with VOIP you can make calls from anywhere you have access to a broadband connection, users can take their IP phones or ATA's with them on trips and still have access to what is essentially their home phone.

Some people use a softphone to access their VOIP service. A softphone is a specially developed software application that loads the VOIP service onto your desktop computer or laptop. Some even have an interface on the screen that looks like a traditional phone. These softphone applications allow you to place VOIP calls from your laptop; anywhere in the world you have access to a broadband connection.

Most traditional phone companies charge you for extra features that are added to your account. With VOIP service providers these usually come as standard. Features such as:

1. Caller ID

2. Call Waiting

3. Call Transfer

4. Repeat Dialling

5. Return Call

6. Three-Way Dialling

Some VOIP service providers also offer advanced call filtering features. These additional features allow you to decide how calls to a specific number are handled by using caller ID information. They allow you to:

1. Forward the call to a particular number

2. Send the call directly to voicemail

3. Give the caller a busy signal

4. Play a "not-in-service" message

Many VOIP services also allow you to check your voicemail over the internet or attach messages to an e-mail that is sent to your computer or PDA. It's best to check with VOIP phone system suppliers and service operators exactly what features they offer as package and service prices vary greatly.

There are many other cost saving benefits that arise from a streamlined VOIP phone system network. For the network administrators, a VOIP phone system means they only have one network to maintain instead of two. The portability of the phone system is also greatly simplified. This is because most VOIP phone systems can be configured using a web interface, which can be managed by the network administrator. The MAC (move, add, change) process is made much easier, and you will not have to call your system/service provider for every MAC you carry out. All this means lower ongoing costs for your company.

Another cost saving for companies who implement a VOIP system is, because multiple offices, no matter where they are in the world are seamlessly connected, they can share many of the features VOIP can offer, such as:

1. One single receptionist

2. Auto attendant facilities

3. Voice mail system

Choosing a VOIP phone system

If you have decided that a VOIP phone system is the right step for your company, next you need to determine which of your existing telephone equipment you are able to keep. The potential cost savings that can be made through using any existing digital equipment are huge. Many digital phone systems can be IP enabled using minor hardware additions and software upgrades.

When shopping around for potential systems you need to be certain of the features they provide as standard and which are optional cost extras. You also need to be certain of exactly what is included with the system. Many suppliers claim to include everything you need, but standard components can vary from one company to the other. So you need to sure you are comparing equivalent systems when approaching potential suppliers.

You will also need to enquire about the compatibility of existing equipment. The technology used in many VOIP systems may affect the implementation of any existing telephone hardware.

You will also need to ensure that any devices such as fax machines, credit card processors, and security systems etc can be integrated into your new VOIP phone system. You should make any potential vendor aware of such devices so they can provide you with a suitable phone system for your requirements.

Finally, do not try to save money by buying used VOIP phone systems. Remember VOIP is a new technology, so even last years equipment is outdated. Also the installation cost will still apply whether the system is new or second hand, and the service costs may even be higher due to reliability issues. To put it simply it just isn't worth the hassle, the higher secondary costs will wipe out any potential saving.

Thanks for reading,

Jason

************************************************************************* ********
Jason Morris is co-author of Business Phone Systems Direct. An established communications company, offering advice and implementation of high quality business phone systems.
*********************************************************************************

In The News:

Packerland Broadband Scores VoIP Upgrade With Alianza  Business WirePackerland Broadband simplifies operations and reduces costs with cloud-based cable VoIP solution from Alianza.
$200 Billion By 2020: VoIP Industry On Steady Growth  Z6 MagVoIP technology and the communication industry have been growing for the last decade. The scalable, flexible, and up-to-date solutions that *service* providers ...
How can your business use VoIP to enhance customer experience? [INFOGRAPHIC] -  Anthill onlineAs this infographic from Paradyn shows, customer experience can be greatly enhanced by the adoption of VoIP phone systems.
Businesses Agreed With The Conversion Of Plain Old Telephone Service Into VoIP  Z6 MagVoIP has become the new default backbone for business communications. Three years ago, Network World provided us the information about the rapidly ...
Predictions for VoIP services and technologies in 2019  VoIp.ReviewVoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, ...
2019 Security Predictions For VoIP Industry  Z6 MagThe duality of the world has created the light and the darkness and on everything that exists, good and evil surround. Don't worry; I'm not going to talk about ...
VoIP phone system installation | A quick how-to guide  Startups.co.ukDone away with your old office phones, but wondering how to install a VoIP phone system? Read on for the 6 key components essential to installing your VoIP.
Google Hangouts Upgraded Its App And Now Uses VoIP Features  Z6 MagPeople get tired of typing long messages and might want to feel the intimacy of hearing someone's voice. The suffering of impatiently waiting for somebody's ...
Leader to distribute VoIP phones from Fanvil - Distribution  CRN AustraliaLeader has announced its latest vendor partnership with Chinese VoIP desktop phone manufacturer Fanvil joining its distie lineup.
Unified Office CEO: Would You Like Extra Services With That VoIP?  Light ReadingRay Pasquale, CEO of Unified Office, spent several years of his career working at Sonus Networks, Cascade Communications and other vendors that made ...
Google Voice VoIP calling is rolling out now, available to everyone by next week  9to5GoogleAs Google kills a beloved messaging *service*, Voice is continually picking up steam following its revamp a couple of years ago. After sitting in beta since early ...
Cloud VoIP: Look for Unintended Benefits | Insight for the Connected Enterprise  No JitterAny enterprise that migrates its voice platforms to a cloud solution expects improvements around technology and *service*. And perhaps cost. But in large and ...
VoIP calls, A Saving For Real Estate Marketing  Customer ThinkPhoto by FreePik, CC0 1.0. IP calls are the definitive trick to reduce the costs of marketing campaigns within the real estate sector. When we talk about VoIP calls ...
5 considerations for selecting an on-premises VoIP platform  TechTargetMany decisions need to be made before choosing an on-premises VoIP platform. In addition to overall features and functionality, an organization should ...
Monster VoIP is a Fully-Hosted Phone System With Enterprise Features  PRNewswireLOS ANGELES, Feb. 8, 2019 /PRNewswire/ -- Since its launch in 2012 as a local Los Angeles company, Monster VoIP has grown to provide a nationwide ...
VoIP Phone Delivery Begins Today  University of Arkansas NewswireAfter months of planning and preparation, the first group of VoIP phones will be distributed to campus this week. On Monday, Feb. 4, new desk phones will be ...
Telinta, Wolters Kluwer Offer Tax Help for VoIP Service Providers  Channel PartnersWhen a VoIP *service* provider offers hosted PBX, business and residential VoIP, mobile and other services, there may be taxes imposed by federal, state and ...
Final VoIP Phone Demo on Jan. 29 Before Campus Rollout  University of Arkansas NewswireIf you have not yet had an opportunity to view the phones, plan to attend the final VoIP phone demonstration from 10 a.m. to 2 p.m. Tuesday, Jan. 29, outside the ...
Google Voice's VoIP feature to reach 100% users by next week  BGR IndiaGoogle is set to kill Hangouts for its G Suite users in October 2019, and will transition them to Meet and Chat. While the messaging platform is losing support, ...
Uber allows free calls between passengers and drivers through VoIP inside the app  The Mobile IndianThe free voice calling is being offered as a VoIP or Voice over IP *service* which was added as functionality to global users of Uber at the end of October. However ...
Patton's New Industrial VoIP Gateway Delivers IP Telephony in Harsh Environments  GlobeNewswireNow, with the SmartNode 4140E Rugged Analog VoIP gateway, *service* providers can deliver VoIP *service* to analog FXS/FXO analog systems. SmartNode ...
GID deports 69 alleged VoIP scammers  Khmer TimesThe General Immigration Department and Chinese police deport 69 Chinese.
Slack Announces 10 Mil Active Users, Google VoIP Nears Release and More News  CMSWireSlack announces 10 million active users, Google VoiP is set to hit beta testing, Zuckerberg confirms app integrations and other digital workplace news.
GSMA prompts Europe on network security and 5G competition  VoIp.ReviewThe global organization representing the interests of mobile network operators, GSMA, has called for European governments to “safeguard network security and ...
Improving technical support for VoIP providers  VoIp.ReviewThe technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related ...
Uber now allows VoIP-based free calls between drivers and riders in India  DigitThe feature also allows users to keep their mobile number private. Furthermore, the driver will also not have to leave the Uber app, thereby helping coordinate.
Global VoIP Market 2018:2025, Top Players – NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), Cablevision, Verizon  Industry News NetworkMRS Research Group recently Published Global VoIP Market research study with more than 100 industry informative desk and Figures spread through Pages ...
Google Voice Update: VoIP Calls Are Coming Soon (But not for all)  Digital Information WorldGoogle Voice for G Suite users (currently in beta mode) will soon roll out in 11 countries first. Johnston announced that currently Google has any plans to expand ...
VoIP Market 2018: Global Industry Revenue and Growth Rate & Top Key Players (NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), & Cablevision)  Journal DairyCompany profiles can be quite useful for making any revenue, import, export and consumption related decisions in the VoIP market in ICT industry. In this VoIP ...
Cops raid VoIP centre  Himalayan TimesThe Central Investigation Bureau of Nepal Police on Tuesday raided a hi-tech Voice Over Internet Protocol call centre operating from a rented room in ...
Google Voice to roll out VoIP feature by next week  PhoneDogIt looks like Google is finally ready to roll out its Voice over Internet Protocol (VoIP) on its Google Voice app.
Global Business VoIP Services Market 2019 – AT&T, RingCentral, 8×8, Vonage Business, Intermedia, Mitel, Fonality, Citrix, Dialpad, ShoreTel  reportsherald.comThe report gives the research-based overview of Global Business VoIP Services Market 2018 and estimates future industry trends throughout the forecast period ...
VoIP Innovations Rolls Out Virtual CLEC Capabilities Enabling CPaaS and SIP Trunking with its Own Numbering Ranges  Telecom ResellerVI Customers will be now able to choose “VI” DIDs for their CPaaS and SIP Trunking Solutions. PITTSBURGH – FEBRUARY 20, 2019 – VoIP Innovations (VI) is ...
LogMeIn's Jive Recognized with a Second 2018 Award from INTERNET TELEPHONY Magazine for Unified Communications Excellence  NasdaqBOSTON, Feb. 21, 2019-- LogMeIn, Inc. announced today that TMC, a global, integrated media company, has named the Jive Unified Communications.
6 questions to ask before choosing a SaaS or hybrid cloud VoIP system  TechTargetCloud-first is the idea that if an app, *service* or piece of digital information can live in the public cloud, it should live there. Business leaders love the cloud ...
Global Mobile VoIP Market 2019 – BigAnt Office Messenger, Cisco Jabber, HipChat, IBM, Facebook, Kakao Talk, Line, Skype  Industry News PressThe Global Mobile VoIP Market Report study with in-depth overview, describing about the Product/Industry Scope and elaborates market outlook and status to ...
GID deports 69 alleged VoIP extortionists  Khmer TimesThe General Immigration Department and Chinese police today deported 69 Chinese nationals for allegedly being involved in Voice-over-IP scams in Svay ...
Mobile VoIP Market Revenue || Global Forecast to 2029  Financial StrategyThe report aims to provide an overview of Global Mobile VoIP Market with detailed market segmentation by product/application and geography.
What is VoIP? How does it work? | Business Phones | 2019  TechCoA guide to VoIP phones including: What is VoIP? How VoIP works, Top VoIP features, and everything else you need to know about "Voice over Internet Protocol"
How Much Does VoIP Cost? 2019 | Compare Prices  TechCoVoIP Cost Guide: Is VoIP a good deal? We break down what VoIP providers charge for, and the impact VoIP could have on your business.
VoIP vs Landline Phones - Which is Better, Really?  TechCoNew vs old. VoIP vs Landline. Find out which business telephone system is right for your company, and how much you'll have to pay for the system.
How VoIP transforms a company's telephone system  Phoenix Business JournalThe impact VoIP has on a business in terms of cost savings and functionality is tremendous.
VoIP phone? - Definition from WhatIs.com  TechTargetA VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network.
The Risk of Blocking VoIP  Muscat DailyThe restrictions that Omani ISPs impose on accessing VoIP services, such as WhatsApp calls and Skype, push users in Oman to seek unsafe tools to bypass the ...
Public Knowledge Slams FCC Over VoIP Privacy  Multichannel NewsFollowing a Report that a California VOiP provider kept millions of text messages and call records on unsecure database for months, Public Knowledge has ...
VoIP's Big Security Problem? It's SIP  PCMag.comChances are, your users haven't heard of Session Initiation Protocol (SIP) outside of any meetings you may have had with them concerning your company's ...
When to Use a VPN to Carry VoIP Traffic  PCMag.comThere are a lot of reasons you might want to use a virtual private network (VPN) to carry Voice-over-IP (VoIP) traffic, but doing it the right way depends heavily on ...
GetCRM Named NextOS As Top CRM Product In The Market For 2019  Z6 MagCustomer relations is as good as a product. The way that a company treats its customers and clients can go a long way in either making or breaking a company's ...
Uber's new VoIP allows in-app communication between riders and drivers  Independent OnlineVoIP or Voice over Internet Protocol uses an internet connection rather than cellular phone *service* to make calls.
Will new Virginia law fighting spam calls actually work?  WTVR CBS 6 NewsRICHMOND, Va. -- It's the phone call many of us dread -- the daily random spam calls that blow up your phone. But new legislation in Virginia's General ...
The business buyer's guide to VoIP  IT PROTraditional phone services are being discontinued. It's time to switch to VoIP - or perhaps to upgrade your existing PBX system.
Y'know what? VoIP can also be free from pesky regulation – US judges  The RegisterThe US Eighth Circuit Court of Appeals has decided that a phone *service* over the internet is no longer a phone *service* but an "information *service*" – freeing it ...
Best VoIP providers of 2018  TechRadarTop picks for a digital phone *service* to enjoy premium features, and also save money.
Why VoIP has become such a major player for businesses  ITProPortalVoIP does more than increase savings by lowering costs though. Here's why so many businesses are ditching their analogue lines in favour of VoIP.
More UAE residents join calls to lift ban on VoIP calls  Khaleej TimesSocial media networks were abuzz with discussions over a potential lifting of the ban on VoIP services over the weekend.
What is a VoIP Service & why do you need a VPN to use it?  Business MattersBusiness MattersAre you familiar with the term VoIP? If not, don't worry as you are hardly the only one. Many people have never heard of this term even.
Migrating from PBX to VoIP: A hybrid VoIP approach  TechTargetIT has been caught between traditional PBX-based telephony and VoIP. The switch from PBX to VoIP doesn't have to come all at once. Our expert explores the ...
BSNL WINGS - a VOIP based phone service launched  BusinessLineBharat Sanchar Nigam Ltd (BSNL) has launched BSNL WINGS a VOIP based *service*. In WINGS, there is no SIM or cable wiring as is a VOIP *service* through an ...
Enterprise VoIP platforms provide UC functionality in a single system  TechTargetToday's VoIP platforms have transformed business communications by offering organizations the choice among an on-premises model, a software-as-a- *service* ...
Uber rolls out new VoIP feature for riders and drivers to communicate through the app  The VergeOn Thursday, Uber announced a new way for to communicate through the company's app using voice over internet protocol, or VoIP. Much like Skype or ...
What’s the Difference? Cloud CSP and Reseller  UC TodayUC Today reports on the latest technology news from around the globe. Read more UCaaS stories, reviews and market analysis on uctoday.com.
Update on Openreach G.fast, FoD, SoGEA and FTTP Broadband Changes  ISPreview.co.ukWe've today gathered together the latest information from our UK industry sources in order to produce a summary of the latest broadband ISP technology and.
1 Year, 50 Sites: Lessons Learned in Cloud VoIP Project  No JitterAs I discussed in my previous post, I'm a senior voice architect for a Fortune 500 enterprise who spent much of 2018 selecting and upgrading 50 facilities to ...
Global Internet Protocol Private Branch Exchange (IP PBX) Market Insights, trends, analysis, types, applications, key players, market shares and forecast 2019 to 2025  Thе Prеss RеvіеwеrLatest title of Report: “Global Internet Protocol Private Branch Exchange (IP PBX) Market Report, History and Forecast 2014-2025, Breakdown Data by ...
Vonage Fined £24.5K by Ofcom for Failure of UK VoIP Phone Service  ISPreview.co.ukAn investigation into the availability of Vonage's internet phone (VoIP) *service* has resulted in Ofcom imposing a £24,500 penalty on the provider, which came ...
Submit Phone Requirements for the VoIP Phone Project  University of Arkansas NewswireThe University of Arkansas is modernizing communication on campus with a Voice over Internet Protocol (VoIP) solution. During the spring 2019 semester, ...
10 Best VoIP Office Phone Systems for Small Business in 2019  TechCoWe have reviewed and compared the very best VoIP office phones for small businesses, including models from Polycom, Mitel, Avaya, Cisco and more.
AudioCodes (NASDAQ:AUDC) Releases Earnings Results, Beats Estimates By $0.01 EPS  Fairfield CurrentAudioCodes (NASDAQ:AUDC) announced its earnings results on Monday, January 28th. The communications equipment provider reported $0.18 EPS for the ...
VoIP Services Off Limits to State Taxes, Court Rules  Government TechnologyThe Eighth Circuit Court of Appeals' decision confirmed that states cannot regulate Internet-based phone services and set a legal precedent for the Federal ...
Test your knowledge of VoIP fundamentals  TechTargetDo you think you know your VoIP fundamentals? Test your knowledge of the basics of how VoIP works to see what you need to brush up on for certification tests ...
Etisalat rolls out new VOIP provider  Arabian BusinessHiU Messenger is the third provider to be made available for VOIP use, after BOTIM and C'Me.
1-VoIP Residential - Review 2018  PCMag UK1-VoIP residential is a reliable cloud-based voice-over-IP *service* that's easy to set up and use. It doesn't pack the mobile, video calling, or softphone capabilities ...
Cannot trace security threat through VoIP calls, says MHA  India TodayTen years after the 26/11 attacks where Lashkar conspirators sitting in Pakistan occupied Kashmir used Voice over Internet Protocol (VoIP) services to ...
Why Your Business VoIP System Might Not Belong in the Cloud  PCMag.comTheoretically, your business phone system can be nearly anywhere, but there are practical reasons that could govern where the primary switching takes place.
Hyderabad man was running illegal VoIP service, had no links to ISI, say cops  The News MinuteThis comes after the Hyderabad police arrested Dinesh Kumar, who was running an illegal VoIP (voice over internet protocol) *service* that converts international ...
BSNL launches VOIP service 'Wings' in India  ETTelecom.comNEW DELHI: State-run telco BSNL on Tuesday said that it has launched its Internet Telephony (VOIP) *service* with brand name “Wings” in India. The connections ...
4 illegal VoIP set-ups busted in Mumbra  Mumbai MirrorCops probing if the exchanges were used for terror-related activities; 4 arrested. The police on Tuesday arrested four persons and busted four Voice over ...
Best VoIP and Telephony Certifications 2019  Business News DailyAs VoIP and IP-based PBXs continue replacing traditional PBXs and PSTNs, the telephony space is changing, and so are related credentials for IT professionals ...
Plain Old Telephones, SD-WAN And VoIP  ForbesVoice over Internet Protocol (VoIP) phone systems have been omnipresent for the past several decades. The VoIP way of phone *service* delivery provides ...
Hundreds of VoIP scammers deported  Khmer TimesThe General Immigration Department yesterday deported more than 200 Chinese nationals who were caught operating Voice over Internet Protocol scams in ...
New Guidelines on Accessing Emergency Services via Broadband VoIP  ISPreview.co.ukOfcom has this week published their final guidance on how UK providers of Voice-over-Internet-Protocol (VoIP) or similar broadband-based phone services.
Frost & Sullivan Recognizes Intermedia for the Exceptional Value and Performance Offered by Intermedia Unite™, Its SMB-focused Cloud Communication Solution  PRNewswireSANTA CLARA, Calif., Feb. 20, 2019 /PRNewswire/ -- Based on its recent analysis of the North American cloud communications and collaboration market, Frost ...
Cumulus VOIP cloud drifts into SA  ITWebReselling VOIP in South Africa may not be the newest business idea, but it definitely always requires innovative thinking and a *fresh* approach to achieve ...
Here are the 5 best VoIP phone services for small businesses  Digital TrendsSmall businesses that are seeking VoIP telephone services have several options. This guide will help small business owners find the phone system that best ...
Moneyfarm turns to Natterbox to link advisors and investors  ComputerworldUKThe quickly growing fintech turned to Natterbox to modernise its phone system and automatically connect investors with the right advisor.
Ooma vs. Vonage—which one is the best VOIP Service?  Baltimore Post-ExaminerVOIPs came to change the way businesses handle communications in their offices. However, it was not until recently that small businesses began taking them ...
Canadian Businesses are Switching from Traditional Desk Phones to VoIP Services  iPhone in CanadaMore and more Canadian organizations are getting rid of their cumbersome desktop phones.
DoT allows telcos to make calls over the internet; no clarity for VoIP apps  MediaNama.comThe telecom department issued a notification on Tuesday saying that Internet Telephony services are “untethered from the underlying access network”.
Why landline telephony is losing the battle to VoIP  FinfeedVonex has designed its own feature-rich VoIP private branch exchange (PBX) system which it sells direct to SME customers, as well as through white label ...
Change your password! VoIP provider leaves huge database exposed online  Naked SecurityA researcher has discovered an exposed database of customer and internal system credentials belonging to US VoIP *service* provider VOIPo.com.
PSTN vs. VoIP: What's best for your business?  TechTargetThe line is blurring between voice over IP, or VoIP, and the public switched telephone network, or PSTN, as the age of copper lines nears its end of life and ...
42,150 SIMs seized for illegal VoIP  The Daily StarThe telecom regulator seizes 42150 SIM cards from Dhaka and Chittagong between October 14 and November 1 and also arrested 24 people on charge of ...
Got VoIP? 4 tips to avoid getting hacked  Siliconrepublic.comVoIP fraud is becoming more commonplace, but what are the best methods to reduce the risk to your business?
Cisco Issuing Patch To Squish 'High Impact' VoIP Phone Bug  CRNThe bug, which was found by Cisco during internal security testing, "could allow an authenticated, remote attacker to perform a command injection and execute ...
Talk of the town: VoIP is evolving, and it’s making everyone more productive  TechGenixEnterprises looking to take their communications capabilities to the next level need to track these latest trends from the VoIP world.
Top 10 Best VoIP Softphone Apps for Businesses in 2019  TechCoWhether you already have an established phone system *service* package for your business or you simply want to take advantage of free or low-cost calls from ...
Etisalat unveils new VoIP  Comms MEAHiU Messenger is the third provider to be made available for VoIP use, after BOTIM and C'Me - Business, ETISALAT, Business, VoIP, Internet, Tech.
VoIP and UCaaS: The Differences Explained  PCMag AUVoice-over-IP (VoIP) can be a useful communications tool for your business. But do you know about UCaaS, an even higher level of internet-based ...
VoIP phone system causes 911 caller to wait almost 9 minutes for proper dispatcher  Energeticcity.caFORT ST. JOHN, B.C. – January 8th, Veronica Saluk called 911 for help and ended up waiting for close to 9 minutes to be transferred to the correct 911 dispatch ...
Is Hosted UC Really the Way to Go?  No JitterIt's time to get beyond the hype of cloud communications services and get under the covers on guarantees for delivery and performance.

VoIP 101: Voice over IP for Beginners

For those who have never heard about the potential of... Read More

Voice over Internet Protocal VoIP for Business

VoIP consists of 2 major technologies....Making Calls Over the Internet--ResidentialThis... Read More

VoIP: Finally Worth a Look

Dear Internet Friends, Hundreds of thousands of consumers collectively save... Read More

What Is VoIP and How Does It Work

IntroductionThe way we make phone calls is changing. In fact... Read More

What can a VoIP Phone System Do for a Small Business?

Voice over Internet Protocol, or VoIP, is a term used... Read More

VoIP Overview

Since we're using computers all the time to do our... Read More

VOIP: A Basic, Basic Intro

What is it?Most people are familiar w/ NetMeeting and other... Read More

VoIP in the Home

VoIP is set to revolutionise home communications. With VoIP you... Read More

Does Voice Over IP Telephony Spell the End for Traditional Telephones?

Just What is Voice Over IP Telephony?Voice over Internet Telephony... Read More

The Future of Communications - Voice Over Internet

When was the last time that you were able to... Read More

6 Important Things You Should Consider When You Are Selecting A VoIP Provider

The following are 6 very important factors to consider when... Read More

Why VoIP is not Going to Fail

VoIP is an almost constant topic in our daily dose... Read More

VOIP Questions and Answers

Voice over Internet Protocol, or VoIP, has grown in popularity... Read More

Things You Should Consider When Selecting a VoIP Provider

The following are very important factors to consider when you... Read More

Will VoIP be a Mass Market Product?

A common thinking among "Marketing people " is that for... Read More

Try VoIP for Free - No Commitment, No Hardware

Try VoIP Before BuyingSo you like the concept of 'cutting'... Read More

Lower Videophone Prices Allow Individuals Accessibility

VoIP service providers are now offering videophone at the lowest... Read More

Get a ?Virtual Phone Number? - Eliminate Long Distance Charges with VoIP Phone Service

There's a revolution brewing in the telephone industry. But it's... Read More

World On IP Community versus Telecoms Monopoly

World on IP community versus the TELECOMS' monopoly or a... Read More

What Is VOIP?

Confused about VOIP? Join the crowd. It's not as difficult... Read More

Instant Menaces or Instant Messengers?

Many vendors offering Instant Messaging (IM) services have added new... Read More

Introduction to VoIP

What is VoIP?First things first, VoIP stands for Voice over... Read More

Outstanding VoIP Voicemail Features Makes Getting VoIP Voicemail Extremely Convenient

There are many types of VoIP (Voice over Internet Protocol)... Read More

Take Advantage of Internet Phone Calls (VOIP)

Voice Over IP (VOIP) is a relatively new technology. Voice... Read More

Do You Text Chat (IM) Online?

IM (Instant Messaging) - man, we thought we had it... Read More