VoIP - A Laymans Look - Should You Or Shouldnt You?

"As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us more money, or save us time?" -Dennis Schooley

So what's all this VoIP hype anyway? I mean we all know that our voice can be delivered to the four corners of the globe over telephone lines. (Actually, I missed that part of second grade math where they taught us that a ball has corners, but everybody says it, so I'll accept it). Alex G. Bell, the second most famous resident of Brantford, Ontario, right after Wayne Gretzky of course, led us down the voice transmission path.

We're also fully aware of the Internet. Otherwise where would we get our sports scores, weather reports, horoscopes, and genealogy fixes. So why do we care about the real-time transmission of our voice, in telephone quality, using Internet protocol (VoIP)?

Presumably the whole concept was created to deliver some benefit to us techno-ignorant dwellers of the house of the masses. As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us money, or save us time? Will it make us more efficient as a Manufacturer, Distributor, or Evangelist? If the answer to those questions is no, then we shouldn't even think about it. So let's explore those questions. After all, it's all about results.

Geoffrey Moore introduced the concept that a product must cross the chasm of market acceptance in the 'Technology Adoption Life Cycle' in his book Crossing the Chasm. In his next book, Inside the Tornado, Moore talks about the tornado of market acceptance that lies like a siren beyond the chasm. It appears that VoIP is clawing up the far wall of the chasm, but we don't know for sure whether it will find that toe hold to crawl out, and catch the swirling tornado winds of fortune. All indicators are that it's going to happen. Dorothy and the Tin Man are holding their breath.

Perhaps the most significant indicator is that the 'business-prevention specialists', a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn't be showing up at the dance to make sure the band isn't too loud.

Larry Stocker, of Schooley Mitchell Telecom Consultants in Kansas City says, 'if my clients' interest in VoIP is any indicator, then I think there will be a big increase in the provision of the service. We have quadrupled our number of assignments in the last six months alone, for clients that wish to select the right VoIP service, at the right price, from the right supplier. That seems to be a good indicator of market acceptance.

Another good indicator would be the number of suppliers, including the tier-one Telco's that have entered the fray to provide VoIP in their own particular flavor. That fact should cause us pause. It should cause us to challenge the original premise that â??talking over the Internet will be free', and that there will be no long distance cost any more. If that were the case, would all of these big companies - the renowned leaders in the telecom world - be scrambling to get to market to provide the service? Maybe it's just their way of giving back to society. I'm more inclined to think there are huge profits at stake.

And now you say, 'but I've already got the Internet, why isn't it free'. Well first of all, you'll need some kind of device that delivers 'telephone quality' over the Internet. Remember, I said 'real time'. Those $20 microphones just don't do it. In addition, have you ever tried to put someone on hold on the Internet, or call forward, or take a voice message you know, the things that businesses do everyday.

Presumably that's what all these suppliers are running the relay for to sell you that 'stuff' at the end of the race. Whether they sell it to you outright, or whether you rent it from them for a monthly service fee isn't the point. The point is that there is a cost to get access, as well as proper business applications. Included in the cost, which will be recovered through charges to you, are signaling, routing, protocol, and interface technologies. Oops, that's not layman's talk.

Presumably that's what all these suppliers are running the relay for to sell you that 'stuff' at the end of the race.

In addition to the access 'stuff' as a layman would say, there has to be access to the Public Switched Telephone Network (PSTN), or I would never be able to call my mother. VoIP calls have to terminate on everyday telephone sets because I'm pretty sure my mom doesn't have a VoIP set up at her house. She doesn't have a bankcard, won't stay in a hotel that doesn't have 'real keys', and still loves her dial phone (definitely in Moore's technology buying group called Skeptics or Laggards). There is no way I'll be talking to her over her Internet connection she doesn't have one, and never will. So this VoIP thing will have to access the normal phone system. That's where the FCC and CRTC step in. Their position is that if the PSTN will be accessed, then access fees will have to be paid by the providers. And up goes the cost.

In his book, Implementing Voice Over IP, Bhumip Khasnabish, says "The goals of VoIP implementation are to achieve (a) significant savings in network maintenance and operations costs and (b) rapid rollout of new services."

O.K., so it's not free but there should be 'significant savings' if that holds true. Assuming those savings will be passed on, it should make me more money through cost reduction. Presumably these â??new services' will be designed to save me time, make me more efficient, or provide easier access to my target markets. Just think if one step can be eliminated in the manufacture of shin pads, if distribution channels for cat food are more streamlined, or the Evangelist can find more heathens to convert.

Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, "the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it's improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person."

So there you have it. Should you or shouldn't you, as the title queries? It seems that the answer is akin to; should I or shouldn't I, when Alexander Graham introduced the telephone concept in the first place. I'm pretty sure that everyone, at least those that are alive today, eventually got one. Bell had to deal with laggards too.

It seems that this is the way the market will develop if the supply and regulatory indicators hold true. VoIP is not out of the chasm yet, but when this many suppliers enter the arena, then functionality is driven up to deliver the 'better mouse trap', price is driven down through competitive alternatives, reliability (the bugs are worked out) is driven up by the same forces, and you have emergence.

It seems that if you take Webster's advice and prepare the proper cost-benefit analysis, you're likely going to be getting your kite ready for the VoIP tornado.

Copyright Schooley Mitchell Telecom Consultants 2004

Dennis Schooley is the Founder of Schooley Mitchell Telecom Consultants, a Professional Services Franchise Company. He writes for publication, as well as for http://schooleymitchell.blogging,com and http://franchises.blogging.com, in the subject areas of Franchising, and Technology for the Layman. http://www.schooleymitchell.com, 888-311-6477, [email protected].

In The News:

A 21st-century system for a 21st-century firm: What to know about VoIP phone systems  ABA JournalIn last month's column, I discussed the ins and outs of a somewhat recent advancement in communication—online fax services, which provide lawyers a ...
Make VoIP the starting point for hybrid communications  TechTargetThe term unified communications implies a range of services. However, voice is a key *service*, and it should be the starting point for hybrid communications ...
Did You Know Voip Could Be The Key To Your Business Success?  CEOWORLD magazineThere are various ways in which VoIP in Canada can help you scale up your business to the level you want it to be. Here are the reasons why it can create ...
Enhancements to VoIP ATM Test Solutions  GlobeNewswireGAITHERSBURG, Md., March 14, 2019 (GLOBE NEWSWIRE) -- GL Communications Inc. a global leader in telecom test and measurement solutions, ...
Business Choice Awards 2019: Voice Over IP (VoIP) Systems  PCMag.comThe world of Voice over IP (VoIP) is as varied and enormous as any area of tech can be. In rating their favorite VoIP solutions for work, PCMag readers selected ...
Tech View: VoIP systems offer flexible advantages to businesses  Honolulu Star-AdvertiserVoice communications are a vital part of any successful business. The technology behind voice calls has changed over time from analog to digital switching, ...
Here is what you need to know about a VoIP Number  Small Business TrendsVoice Over IP technology lets you call from anywhere using a cell phone, computer, tablet, a VoIP phone or other data-driven device from the same number.
AtlasIED IPX Series IP Endpoints Improve VoIP Communications for Mass Notification Systems  Commercial IntegratorAtlasIED IPX Series endpoints are tailored to the K-12 and healthcare markets along with high-tech communications systems in corporate offices.
VoIP Brings New Features and Changes to Campus Calling  University of Arkansas NewswireThe Voice over Internet Protocol (VoIP) project reached a significant milestone last week when 827 campus phone numbers were transferred from AT&T to the ...
VoIP platforms offer a wide range of benefits to the enterprise  TechTargetWhen choosing a VoIP and unified communications framework, it's important to examine the features and capabilities of the various VoIP platforms -- including ...
Tag: VoIP Market  TechZiffyA New Report published in the Worldwide Market Reports demonstrate that the global market for VoIP market presents highly competitive state of this market.
Traditional Phone vs VoIP: Which Is Better For Customer Experience?  ValueWalkFor smaller businesses, one of the main attractions of VoIP is its relatively low cost of callbacks when compared with traditional phone.
Compare offerings from 8 leading cloud and hybrid VoIP vendors  TechTargetAlthough cloud computing has had a significant impact across much of enterprise IT for the past decade, voice over IP is one area where public cloud services ...
Motorola Solutions acquires VoIP dispatch provider Avtec  RCR Wireless NewsIn Motorola Solutions' second recent acquisition, it is buying Avtec, which provides voice over IP dispatch services via LMR or broadband networks.
How 5 leading on-premises and hybrid VoIP platforms compare  TechTargetLearn what leading VoIP vendors -- including Alcatel-Lucent Enterprise, Cisco, Mitel and NEC -- offer for organizations that are seeking an on-premises or hybrid ...
Top 7 VoIP API Providers to Build Voice Chat Application  YourStory.comThe size of European VoIP market is expected to rise about 14 billion U.S. dollars” The dependency on mobile networks is seriously in a breakdown.
VoIP | Global Market 2019-2026 Analysis | (Obiha,magicJac,ooma) and more...  VaporJobsA study on the VoIP Market has been done while changing the environment around the world. The research report concluded significance due to several parts ...
VoIP Training Available for Campus Phone Users  University of Arkansas NewswireDuring the month of February, more than 3,000 Voice over Internet Protocol (VoIP) phones were delivered on campus. In the coming weeks, full calling features ...
Business Landline To VoIP, Why Change?  Irish Tech NewsLet's take a look at why business landlines are becoming obsolete against the largest rival VoIP and what is it that is making businesses decide to change.
Apple pulls duplicate App Store VoIP titles accused of exploiting search categories  AppleInsiderApple has scrubbed a number of VoIP apps from the App Store following a report that some developers were creating clones to capture more search traffic.
Google Expert Explains Why You Get So Many Robocalls -- And Future Tech To Stop Spam Calls  ForbesGoogle has chimed in to explain why you're plagued by robocalls. Paul Dunlop, product manager for the Google Phone App, offered a primer on the dynamics ...
Evaluating modern VoIP technology and platforms for businesses  TechTargetToday's business communications with its digital voice systems that use unified communications and enterprise VoIP technology evolved from the first ...
Grandstream Launches New E1/T1/J1 Digital VoIP Gateway  Business WireGXW4500 series allows enterprises to integrate digital PSTN and ISDN trunks with VoIP networks.
Apple removes VoIP app clones from the App Store  TechCrunchFollowing my report from yesterday, Apple has removed many of the apps I pointed out. When you try to find them on the App Store, they are no longer available.
Motorola Solutions Expands VoIP Portfolio Amid Predicted Growth Of The Industry  Z6MagMotorola Solutions, an American data communications company, released new sets of products last week including new push-to-talk (PTT) features for wireless ...
Silver Peak solution thwarts VoIP call dropouts  IT Brief New ZealandUC solutions must be able to overcome packet loss, latency and jitter that degrade voice and video quality.
Microsoft Teams Voice over IP (VOIP) enabled users will now see the Calls Button  Tom Talks BlogMicrosoft Teams has a number of Features/Side bar buttons that are shown or hidden depending on the features a user has enabled. By default you have.
VOIP a boost for Geraldton marine rescue group  The West AustralianThe Volunteer Marine Rescue *service* in Geraldton has acquired revolutionary new communications equipment in the form of a voice over internet protocol ...
Global VoIP Market is expected to reach 93200 million USD by the end of 2024  Camping CanuckA new market study on the global VoIP market has been recently added to the repository of eonmarketresearch.com. The research study, titled “Global VoIP ...
Wheatstone To Unveil PhoneBlade VoIP Phone System  All Access Music GroupA week after it introduced its PHONEBLADE VoIP telephone system for multi-host talk shows (NET NEWS 2/27), WHEATSTONE is also launching an AoIP ...
Businesses In Middle East Urge To Remove VoIP Services Banning  Z6 MagSome Middle Eastern countries seem to have a problematic relationship with VoIP services and other apps such as Snapchat, Skype, Line, and Tango. Over the ...
VoIP Services: Market Intelligence, Sourcing and Procurement, Pricing Strategies, Supplier Selection Criteria, Cost Drivers, Category Management Insights Now Available from SpendEdge  Business WireSpendEdge has announced the release of their Global VoIP Services Category Procurement Market Intelligence Report.
This VoIP Setup Is Simple Yet Powerful To Take Your Business A Step Ahead  Z6 MagRunning a large enterprise, mid-size business, or even just a small business will take up most of your time. It's a commitment. And, when we say commitment, ...
Leading Telecommunications Firm DigitalPhone.io Installs Hosted VoIP Phone System for Acclaimed Stand Up, Inc.  BenzingaGREENSBORO, N.C, March 19, 2019 /PRNewswire-PRWeb/ -- DigitalPhone.io, a leading hosted VoIP and telecommunications firm that serves businesses, ...
Ofcom issues policy statement on move to VoIP services  TelecompaperUK regulator Ofcom has published information for industry relating to the planned move to broadband-based landline calls (from PSTN to ...
Engie introduce its Navineo Voice over IP (VoIP) module for public transit  MassTransitMag.comEngie announced the launch of its IP-based communications systems for public transit system. This module, part of the Navineo Intelligent Transportation ...
Telefonica, Rivetz and PeerStream join for Blockchain-powered cybersecurity  VoIp.ReviewThe accomplished blockchain technologies company PeerStream, Inc. has joined the partnership of Telefonica's cybersecurity unit ElevenPaths and ...
Wheatstone Debuts PhoneBlade VoIP Phone System At NAB  All Access Music GroupWHEATSTONE will be introducing its PHONEBLADE VoIP telephone system for multi-host talk shows at NAB 2019, APRIL 6th-11th in LAS VEGAS.
2050 Motors Appoints UC VOIP POE Industry Pioneer to Newly Formed Advisory Board  Nasdaq2050 Motors Appoints Technology and Finance Industry Executive to Advisory Board Reviewing Sales Outlets for M&A to Accelerate B2C Model Announcing.
Take A Look At The Predicted Future Of The VoIP Industry  Z6MagFor the past 20 years, VoIP has become an integral part of the lives of millions of people around the world, offering a plethora of innovation and options, as well ...
Voip-Pal.com Announces the Deadline for Filing an Opposition to Their European RBR Parent Patent has Expired with No Known Opposition  GlobeNewswireThe Company also received its 21st issued patent and the 11th RBR continuation.
How to Keep Your Internet Traffic Private from Anyone  DignitedOne way to keep your online privacy strong is by concealing your internet traffic. In this article, I will show you some ways this can be achieved.
Samsung Galaxy S10 battery drain likely due to buggy sleep mode and high CPU utilization  PiunikaWebGalaxy S10 users are bugged with high battery drain issues, particularly on global Exynos variants. VoIP calls may force the CPU to wake up. Read on.
Newest Conan Exiles Patch Deployed with Tons of Fixes, a New VOIP System & More  MMORPG.comThe Conan Exiles site has been updated with the news that the latest update has been deployed into the game. It brings a huge number of bug fixes, feature ...
Telinta To Supply SMS Services To VoIP Service Providers  Z6 MagUS telecom giant, Telinta, a company offering cloud-based, white label switching, and billing solutions for VoIP *service* providers, and TextBetter, a provider of ...
US to seek details from virtual SIMs used by Pulwama bomber  Business StandardA request would be sent to the US to seek details from a *service* provider of "virtual SIMs", which were used by the JeM suicide bomber behind the Pulwama ...
Apple is cleaning up the App Store of some cloned VoIP titles, leaving others untouched  Phone ArenaApple appears to have removed a number of VoIP apps accused of violating App Store guidelines regarding spam, but the rules remain vague and their ...
Global VoIP Market Report 2019, Trend, CAGR Status, Growth, Analysis and Forecast to 2024  Rochester LeaderReport Titled: “Global and Chinese VoIP Industry, 2018 Market Research Report”. VoIP Market Insights 2019, Global and Chinese Scenario is a professional ...
Kadant (KAI) to pay $0.23 on May 7, 2019; VOIP-PAL.COM (VPLM) SI Increased By 84.91%  Lives AdviceKadant Inc (NYSE:KAI) is expected to pay $0.23 on May 7, 2019. (NYSE:KAI) shareholders before Apr 8, 2019 will receive the $0.23 dividend. Kadant Inc's ...
Direct Lending Fund Founder Resigns Amid SEC Investigation  BloombergDirect Lending Investments' founder and chief executive officer Brendan Ross resigned amid an investigation by the Securities and Exchange Commission.
Broadened Claims and Written Description  Patently-Oby Dennis Crouch. Sprint Communications Co., L.P. v. Time Warner Cable, Inc. (Fed. Cir. 2019) (Modified Opinion)(Original Opinion). In its original decision in ...
Thrio Announces Partnership with VoIP Innovations  Virtual-Strategy MagazineAccelerates Market Footprint with Enterprises Looking to Improve CX Across Voice and Digital Channels. (PRWeb March 18, 2019) Read the full story at.
The Division 2: How To Fix DX12 Crash, Blurriness, Audio Bug, Stutter, Boost FPS & More  GamepurThe Division 2 PC Error guide detailing how to fix the DX12 crash issue, improve FPS, fix the no Audio bug, remove blurriness, stuttering, and many more ...
Why VoIP has become such a major player for businesses  ITProPortalVoIP does more than increase savings by lowering costs though. Here's why so many businesses are ditching their analogue lines in favour of VoIP.
Best VoIP services of 2019  TechRadarMake calls more efficiently with our top picks for the best VoIP providers.
What is VoIP? How does it work? | Business Phones | 2019  TechCoA guide to VoIP phones including: What is VoIP? How VoIP works, Top VoIP features, and everything else you need to know about "Voice over Internet Protocol"
PathSolutions Announces Two New Patents for VoIP/UC Measurement, Monitoring, and Troubleshooting  Business WirePathSolutions is awarded 2 new US patents covering the VoIP/UC monitoring and measurement market.
Apple Has Reportedly Acquired Italian Startup Stamplay  MacRumorsApple has acquired Italian startup Stamplay, which offered an API-based back-end development platform, according to Italian newspaper Il Sole 24 Ore.
VoIP's Big Security Problem? It's SIP  PCMag.comChances are, your users haven't heard of Session Initiation Protocol (SIP) outside of any meetings you may have had with them concerning your company's ...
Google Voice VoIP calling is rolling out now, available to everyone by next week  9to5GoogleAs Google kills a beloved messaging *service*, Voice is continually picking up steam following its revamp a couple of years ago. After sitting in beta since early ...
How Much Does VoIP Cost? 2019 | Compare Prices  TechCoVoIP Cost Guide: Is VoIP a good deal? We break down what VoIP providers charge for, and the impact VoIP could have on your business.
Mobile VoIP Market Future Perspective In Key Regions, Growth Rate & Trend Forecast To 2025  The NewsmatesReport Title on: “Global Mobile VoIP Market Size, Status and Forecast 2025”. This report covers the Mobile VoIP market backdrop and its growth prospects over ...
Google Updates: Evesdrop Bots / I/O Hello / VOIP Voice  The INQUIRERFRIDAY COMES but once a week, and when it does it brings…. well, lots of short Google stories, actually. If you want out full Google coverage, it can always be ...
SHAKEN/STIR Caller ID Verification: A Joint Feature Of AT&T And Comcast To Fight Against Robocalls  Z6MagWhoever you are, whatever you do, robocalls are following you. It is indeed one of the most annoying things for Americans right now. AT&T CEO has even ...
What are the E911 location tracking requirements for VoIP?  TechTargetThe surge in VoIP and other transient means of communication has led to the FCC changing many of the rules surrounding E911 location tracking. Our expert ...
When to Use a VPN to Carry VoIP Traffic  PCMag.comThere are a lot of reasons you might want to use a virtual private network (VPN) to carry Voice-over-IP (VoIP) traffic, but doing it the right way depends heavily on ...
Uber adds VoIP calling option to its app  EngadgetUber now allows riders and drivers to communicate over voice over internet protocol (VoIP) in addition to SMS texts, in-app messaging and regular phone calls.
Discord for Business - The Slack for Gamers  G2 CrowdThe VoIP space is due for a disruption. Those from the nerdier corners of the internet have wondered if Discord, a VoIP tool for gamers, could potentially provide ...
Migrating from PBX to VoIP: A hybrid VoIP approach  TechTargetIT has been caught between traditional PBX-based telephony and VoIP. The switch from PBX to VoIP doesn't have to come all at once. Our expert explores the ...
More UAE residents join calls to lift ban on VoIP calls  Khaleej TimesSocial media networks were abuzz with discussions over a potential lifting of the ban on VoIP services over the weekend.
What is a VoIP Service & why do you need a VPN to use it?  Business MattersBusiness MattersAre you familiar with the term VoIP? If not, don't worry as you are hardly the only one. Many people have never heard of this term even.
Why Your Business VoIP System Might Not Belong in the Cloud  PCMag.comTheoretically, your business phone system can be nearly anywhere, but there are practical reasons that could govern where the primary switching takes place.
VoIP phone? - Definition from WhatIs.com  TechTargetA VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network.
BSNL WINGS - a VOIP based phone service launched  BusinessLineBharat Sanchar Nigam Ltd (BSNL) has launched BSNL WINGS a VOIP based *service*. In WINGS, there is no SIM or cable wiring as is a VOIP *service* through an ...
Dozens of VoIP Apps are Spamming the App Store with Duplicates  iPhone in CanadaAs pointed out in a recent article by TechCrunch, dozens of VoIP apps that let you get a virtual phone number for calling and texting, are spamming the App ...
VoIP vs Landline Phones - Which is Better, Really?  TechCoNew vs old. VoIP vs Landline. Find out which business telephone system is right for your company, and how much you'll have to pay for the system.
1 Year, 50 Sites: Lessons Learned in Cloud VoIP Project  No JitterAs I discussed in my previous post, I'm a senior voice architect for a Fortune 500 enterprise who spent much of 2018 selecting and upgrading 50 facilities to ...
Y'know what? VoIP can also be free from pesky regulation – US judges  The RegisterThe US Eighth Circuit Court of Appeals has decided that a phone *service* over the internet is no longer a phone *service* but an "information *service*" – freeing it ...
Submit Phone Requirements for the VoIP Phone Project  University of Arkansas NewswireThe University of Arkansas is modernizing communication on campus with a Voice over Internet Protocol (VoIP) solution. During the spring 2019 semester, ...
Blb&B Advisors Has Decreased Verizon Communications (VZ) Holding; PDF Solutions (PDFS) Has 1.56 Sentiment  D MinuteBlb&B Advisors Llc decreased Verizon Communications Inc (VZ) stake by 11.61% reported in 2018Q4 SEC filing. Blb&B Advisors Llc sold 26948 shares as ...
Cloud VoIP: Look for Unintended Benefits | Insight for the Connected Enterprise  No JitterAny enterprise that migrates its voice platforms to a cloud solution expects improvements around technology and *service*. And perhaps cost. But in large and ...
Global Mobile VoIP Market Brief Analysis By Regions, Top Key Players & Forecast Until 2028  Tech News StoreThe report on Global Mobile VoIP Market Growth, Key Players, Trends, Analysis, Segmentation & Forecast up to 2028 is added to MarketResearch.biz.
The Risk of Blocking VoIP  Muscat DailyThe restrictions that Omani ISPs impose on accessing VoIP services, such as WhatsApp calls and Skype, push users in Oman to seek unsafe tools to bypass the ...
The business buyer's guide to VoIP  IT PROTraditional phone services are being discontinued. It's time to switch to VoIP - or perhaps to upgrade your existing PBX system.
Hyderabad man was running illegal VoIP service, had no links to ISI, say cops  The News MinuteThis comes after the Hyderabad police arrested Dinesh Kumar, who was running an illegal VoIP (voice over internet protocol) *service* that converts international ...
VoIP Innovations Launches Showroom, First CPaaS Marketplace for the Channel  PR WebThe VI Showroom allows channel partners to resell white-labeled CPaaS apps and services, and developers to monetize the communications services they ...
How VoIP transforms a company's telephone system  Phoenix Business JournalThe impact VoIP has on a business in terms of cost savings and functionality is tremendous.
New Project Website and VoIP Phone Bar Dates Announced  University of Arkansas Newswire2019 is here, and with the new year comes the implementation of a new campuswide VoIP phone system. This project will begin rolling out building by building ...
Change your password! VoIP provider leaves huge database exposed online  Naked SecurityA researcher has discovered an exposed database of customer and internal system credentials belonging to US VoIP *service* provider VOIPo.com.
How can your business use VoIP to enhance customer experience? [INFOGRAPHIC] -  Anthill onlineAs this infographic from Paradyn shows, customer experience can be greatly enhanced by the adoption of VoIP phone systems.
Public Knowledge Slams FCC Over VoIP Privacy  Multichannel NewsFollowing a Report that a California VOiP provider kept millions of text messages and call records on unsecure database for months, Public Knowledge has ...
VOiP Creator Bets On CelPay To Become The Venmo Of Blockchain  ForbesThe creator of VoIP now wants to open up the world of blockchain to borrowers, lenders and the unbanked by offering attractive APR rates via their CelPay app.
Etisalat unveils new VoIP  Comms MEAHiU Messenger is the third provider to be made available for VoIP use, after BOTIM and C'Me - Business, ETISALAT, Business, VoIP, Internet, Tech.
Google Voice VoIP call support starts rolling out to all users  SlashGearGoogle Voice remains a popular *service* that gets far too little attention. Users have been waiting months for a promised voice-over-IP (VoIP) feature, which.
VoIP phone system installation | A quick how-to guide  Startups.co.ukDone away with your old office phones, but wondering how to install a VoIP phone system? Read on for the 6 key components essential to installing your VoIP.
Google Voice to be rolled out with VoIP  VoIp.ReviewGoogle Voice is finally getting an update with the addition of Voice over Internet Protocol (VoIP), honoring the company's commitment made in 2017 to make ...
How does PCI DSS apply to VoIP?  Security BoulevardLast month, the revised 'Securing Telephony Payments' document was released by the PCI SSC SIG working group. While this received much coverage, ...
VoIP Services Off Limits to State Taxes, Court Rules  Government TechnologyThe Eighth Circuit Court of Appeals' decision confirmed that states cannot regulate Internet-based phone services and set a legal precedent for the Federal ...
BSNL launches VOIP service 'Wings' in India  ETTelecom.comNEW DELHI: State-run telco BSNL on Tuesday said that it has launched its Internet Telephony (VOIP) *service* with brand name “Wings” in India. The connections ...
Demo New VoIP Phones Tomorrow in Arkansas Union  University of Arkansas NewswireStarting in February, IT Services will introduce a Voice over Internet Protocol (VoIP) solution to replace the current phone system at the University of Arkansas.

Outstanding VoIP Voicemail Features Makes Getting VoIP Voicemail Extremely Convenient

There are many types of VoIP (Voice over Internet Protocol)... Read More

VoIP: Finally Worth a Look

Dear Internet Friends, Hundreds of thousands of consumers collectively save... Read More

Text To Speech - Its Simple

Looking for a natural voice speech engine? Curious about what... Read More

Benefits of VoIP

You may not have considered it but there are many... Read More

VoIP in the Home

VoIP is set to revolutionise home communications. With VoIP you... Read More

VoIP is Less Taxing than Traditional Telephone Service

When it comes to VoIP Broadband Telephone service, there are... Read More

Bluetooth Computer Headsets - Enjoy Wireless Freedom

Wireless Computer HeadsetsTill recently, few options were available to people... Read More

VoIP and 911 Warning

Be leery of your VoIP phone system in case of... Read More

VoIP 101: Voice over IP for Beginners

For those who have never heard about the potential of... Read More

Consumer Review on CallWave Call Alert Service

Missing phone calls while you are online?Are you thinking of... Read More

Using a Bluetooth Headset with your PC

BluetoothFor those of you not familiar with the term, Bluetooth... Read More

VoIP (Computer Phone) Warning

Warning! Warning! Warning!Beware of VoIP internet service providers that operate... Read More

Google Joins the Internet Phone Revolution

Its not so long ago that the idea of free... Read More

What can a VoIP Phone System Do for a Small Business?

Voice over Internet Protocol, or VoIP, is a term used... Read More

Voice Over IP ? Saving Money

I was on a tech support call with a client... Read More

Making PC to Phone VoIP Calls over Dial-Up Internet Connections

There's a lot of hype these days surrounding Internet-based voice... Read More

Voice over Internet Protocal VoIP for Business

VoIP consists of 2 major technologies....Making Calls Over the Internet--ResidentialThis... Read More

Alarm Systems & VoIP (Voice over Internet Protocol) Phone Lines

An astounding and unexpected number of people are dropping their... Read More

Needless HIGH RISK Exposure For Business Using Computer Phones

The Facts? Computer phones (VoIP) offer the most optimal means... Read More

Telecom Industry Transition: WiFi, VoIP, WiMax - The Wireless Age is Already Here

VoIP on WiMax will make the latest 3G technologies obsolete... Read More

How VoIP Will Affect Every Household and Business in the World

Seattle venture capitalist, Greg Gottesman, calls it "?one of the... Read More

Instant Menaces or Instant Messengers?

Many vendors offering Instant Messaging (IM) services have added new... Read More

How to Choose VoIP Service Without Losing Your Shirt

Voip.Just mentioning the word to yourself either brings up images... Read More

Introduction to VoIP

What is VoIP?First things first, VoIP stands for Voice over... Read More

Try VoIP for Free - No Commitment, No Hardware

Try VoIP Before BuyingSo you like the concept of 'cutting'... Read More