VoIP - A Laymans Look - Should You Or Shouldnt You?

"As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us more money, or save us time?" -Dennis Schooley

So what's all this VoIP hype anyway? I mean we all know that our voice can be delivered to the four corners of the globe over telephone lines. (Actually, I missed that part of second grade math where they taught us that a ball has corners, but everybody says it, so I'll accept it). Alex G. Bell, the second most famous resident of Brantford, Ontario, right after Wayne Gretzky of course, led us down the voice transmission path.

We're also fully aware of the Internet. Otherwise where would we get our sports scores, weather reports, horoscopes, and genealogy fixes. So why do we care about the real-time transmission of our voice, in telephone quality, using Internet protocol (VoIP)?

Presumably the whole concept was created to deliver some benefit to us techno-ignorant dwellers of the house of the masses. As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us money, or save us time? Will it make us more efficient as a Manufacturer, Distributor, or Evangelist? If the answer to those questions is no, then we shouldn't even think about it. So let's explore those questions. After all, it's all about results.

Geoffrey Moore introduced the concept that a product must cross the chasm of market acceptance in the 'Technology Adoption Life Cycle' in his book Crossing the Chasm. In his next book, Inside the Tornado, Moore talks about the tornado of market acceptance that lies like a siren beyond the chasm. It appears that VoIP is clawing up the far wall of the chasm, but we don't know for sure whether it will find that toe hold to crawl out, and catch the swirling tornado winds of fortune. All indicators are that it's going to happen. Dorothy and the Tin Man are holding their breath.

Perhaps the most significant indicator is that the 'business-prevention specialists', a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn't be showing up at the dance to make sure the band isn't too loud.

Larry Stocker, of Schooley Mitchell Telecom Consultants in Kansas City says, 'if my clients' interest in VoIP is any indicator, then I think there will be a big increase in the provision of the service. We have quadrupled our number of assignments in the last six months alone, for clients that wish to select the right VoIP service, at the right price, from the right supplier. That seems to be a good indicator of market acceptance.

Another good indicator would be the number of suppliers, including the tier-one Telco's that have entered the fray to provide VoIP in their own particular flavor. That fact should cause us pause. It should cause us to challenge the original premise that â??talking over the Internet will be free', and that there will be no long distance cost any more. If that were the case, would all of these big companies - the renowned leaders in the telecom world - be scrambling to get to market to provide the service? Maybe it's just their way of giving back to society. I'm more inclined to think there are huge profits at stake.

And now you say, 'but I've already got the Internet, why isn't it free'. Well first of all, you'll need some kind of device that delivers 'telephone quality' over the Internet. Remember, I said 'real time'. Those $20 microphones just don't do it. In addition, have you ever tried to put someone on hold on the Internet, or call forward, or take a voice message you know, the things that businesses do everyday.

Presumably that's what all these suppliers are running the relay for to sell you that 'stuff' at the end of the race. Whether they sell it to you outright, or whether you rent it from them for a monthly service fee isn't the point. The point is that there is a cost to get access, as well as proper business applications. Included in the cost, which will be recovered through charges to you, are signaling, routing, protocol, and interface technologies. Oops, that's not layman's talk.

Presumably that's what all these suppliers are running the relay for to sell you that 'stuff' at the end of the race.

In addition to the access 'stuff' as a layman would say, there has to be access to the Public Switched Telephone Network (PSTN), or I would never be able to call my mother. VoIP calls have to terminate on everyday telephone sets because I'm pretty sure my mom doesn't have a VoIP set up at her house. She doesn't have a bankcard, won't stay in a hotel that doesn't have 'real keys', and still loves her dial phone (definitely in Moore's technology buying group called Skeptics or Laggards). There is no way I'll be talking to her over her Internet connection she doesn't have one, and never will. So this VoIP thing will have to access the normal phone system. That's where the FCC and CRTC step in. Their position is that if the PSTN will be accessed, then access fees will have to be paid by the providers. And up goes the cost.

In his book, Implementing Voice Over IP, Bhumip Khasnabish, says "The goals of VoIP implementation are to achieve (a) significant savings in network maintenance and operations costs and (b) rapid rollout of new services."

O.K., so it's not free but there should be 'significant savings' if that holds true. Assuming those savings will be passed on, it should make me more money through cost reduction. Presumably these â??new services' will be designed to save me time, make me more efficient, or provide easier access to my target markets. Just think if one step can be eliminated in the manufacture of shin pads, if distribution channels for cat food are more streamlined, or the Evangelist can find more heathens to convert.

Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, "the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it's improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person."

So there you have it. Should you or shouldn't you, as the title queries? It seems that the answer is akin to; should I or shouldn't I, when Alexander Graham introduced the telephone concept in the first place. I'm pretty sure that everyone, at least those that are alive today, eventually got one. Bell had to deal with laggards too.

It seems that this is the way the market will develop if the supply and regulatory indicators hold true. VoIP is not out of the chasm yet, but when this many suppliers enter the arena, then functionality is driven up to deliver the 'better mouse trap', price is driven down through competitive alternatives, reliability (the bugs are worked out) is driven up by the same forces, and you have emergence.

It seems that if you take Webster's advice and prepare the proper cost-benefit analysis, you're likely going to be getting your kite ready for the VoIP tornado.

Copyright Schooley Mitchell Telecom Consultants 2004

Dennis Schooley is the Founder of Schooley Mitchell Telecom Consultants, a Professional Services Franchise Company. He writes for publication, as well as for http://schooleymitchell.blogging,com and http://franchises.blogging.com, in the subject areas of Franchising, and Technology for the Layman. http://www.schooleymitchell.com, 888-311-6477, [email protected].

In The News:

Public Knowledge Slams FCC Over VoIP Privacy  Multichannel NewsFollowing a Report that a California VOiP provider kept millions of text messages and call records on unsecure database for months, Public Knowledge has ...
VoIP is the king of cost savers in 2019 for SMEs  IOLFor small and medium-sized enterprises wanting to keep overheads in check during another challenging fiscal year for SA, ...
When to Use a VPN to Carry VoIP Traffic  PCMag.comThere are a lot of reasons you might want to use a virtual private network (VPN) to carry Voice-over-IP (VoIP) traffic, but doing it the right way depends heavily on ...
Change your password! VoIP provider leaves huge database exposed online  Naked SecurityA researcher has discovered an exposed database of customer and internal system credentials belonging to US VoIP *service* provider VOIPo.com.
Hyderabad man was running illegal VoIP service, had no links to ISI, say cops  The News MinuteThis comes after the Hyderabad police arrested Dinesh Kumar, who was running an illegal VoIP (voice over internet protocol) *service* that converts international ...
Submit Phone Requirements for the VoIP Phone Project  University of Arkansas NewswireThe University of Arkansas is modernizing communication on campus with a Voice over Internet Protocol (VoIP) solution. During the spring 2019 semester, ...
How The Division 2 VOIP works - How to chat in-game  Game RevolutionFans of the first game might be curious how The Division 2 VOIP will be implemented in the upcoming sequel to this Tom Clancy game. Proximity-based in-game ...
1 Year, 50 Sites: Lessons Learned in Cloud VoIP Project  No JitterAs I discussed in my previous post, I'm a senior voice architect for a Fortune 500 enterprise who spent much of 2018 selecting and upgrading 50 facilities to ...
Enterprise VoIP platforms provide UC functionality in a single system  TechTargetToday's VoIP platforms have transformed business communications by offering organizations the choice among an on-premises model, a software-as-a- *service* ...
Illegal VoIP exchange in Hyderabad busted  Times of IndiaNEW DELHI/HYDERABAD: Based on input from a Military Intelligence Unit of Jammu & Kashmir, Hyderabad cops on Friday unearthed an illegal Voice over Int.
New Project Website and VoIP Phone Bar Dates Announced  University of Arkansas Newswire2019 is here, and with the new year comes the implementation of a new campuswide VoIP phone system. This project will begin rolling out building by building ...
Demo New VoIP Phones Tomorrow in Arkansas Union  University of Arkansas NewswireStarting in February, IT Services will introduce a Voice over Internet Protocol (VoIP) solution to replace the current phone system at the University of Arkansas.
Global VoIP Market 2018-Obihai, magicJack, ooma, Cisco, Plantronics, Polycom  Industry News Today“VoIP Market report highlights the current and future status of market and regional level analysis with the help of industry trends and market performance.”.
Canadian Businesses are Switching from Traditional Desk Phones to VoIP Services  iPhone in CanadaMore and more Canadian organizations are getting rid of their cumbersome desktop phones.
BSNL Launches Wings VoIP App on Play Store, Allows Subscribers to Make Calls Over Internet  TelecomTalkBharat Sanchar Nigam Limited (BSNL) has launched its internet telephony application, BSNL Wings on Google Play Store. Notably, the state-run telecom ...
Can a business use a credit card machine over a VoIP phone system? - Business Advice  Business.comI want to switch my office to VoIP but all require a credit card payment. Must I have a landline to use a credit card machine? Answer This Question.
Aspect IT: Should you switch to VoIP or keep your existing landlines?  Saddleworth IndependentBy Danielle Skinner, Digital Marketing Executive at Aspect IT. VoIP, an alternative to using traditional telephone lines (known as PSTN and ISDN), is becoming ...
Why Businesses have been Switching to VoIP Technology  Z6 MagPreviously, we talked about how VoIP can revolutionize communication in a business setting. Well, in a sense, a Voice over Internet Protocol or VoIP technology, ...
Global VoIP Services Market 2019 by Business Region Distribution Analysis to 2024  Best Direct NewsVoIP Services Market delivers complete analysis of market challenges, market drivers, opportunities, potential application. The VoIP Services Market research ...
How does PCI DSS apply to VoIP?  Security BoulevardLast month, the revised 'Securing Telephony Payments' document was released by the PCI SSC SIG working group. While this received much coverage, ...
Lenovo to Release its Latest VoIP 360 Camera Speaker on March 2019  Z6 MagThe Consumer Electronics Show is the world's most significant gathering place for all consumer technology business. The show is said to be a ground for ...
Five Things You Must Know About VoIP – OSnews  OS NewsReady to bring VoIP into your business? Getting pressure to implement it but trying to avoid it? Here's InformationWeek's five-point take on the state of the ...
Leading VoIP Complete Solution Provider ITsavvy Announces Key Partnership  Directors Club NewswireITsavvy, one of the fastest growing complete VoIP technology solution providers in the U.S., just announced a new partnership with 8×8 for hosted VoIP ...
Votacall Releases an Update to their Mobile App Streamlining and Enhancing the Apple iPhone Mobile VoIP User Experience  GlobeNewswireBOSTON, Jan. 16, 2019 (GLOBE NEWSWIRE) -- Votacall, a leading provider of Cloud PBX solutions and business communications systems, has released the ...
Global VoIP Market 2019: Industry Analysis, Size, Share, Growth, Trends and Forecast To 2025  Bitcoin JournalVoice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) ...
Telinta and TextBetter deliver improved SMS solutions for VoIP providers  VoIp.ReviewUS telecommunications companies Telinta, offering cloud-based, white label switching and billing solutions for VoIP *service* providers, and TextBetter, ...
40 Gbps wireless backhaul speeds with Ericsson and Deutsche Telekom  VoIp.ReviewThe networking and telecommunications company Ericsson and Germany's largest network provider Deutsche Telekom, have announced that together they are ...
Can a Virtual Private Network (VPN) Minimize Traffic in VoIP?  Z6 MagVirtual Private Networks (VPN) maximizes a private network to a public system enabling users to receive and send data and information in a shared network.
Active subscribers near 173m in December – NCC  Pulse NigeriaThe Nigerian Communications Commission (NCC) says there were 172871094 active subscribers on the telecommunication networks in December 2018, ...
ISI plot to target Army foiled, illegal phone exchange busted in Hyderabad  Times of IndiaIndia News: Based on inputs provided by a military intelligence unit in J&K, the Telangana Police have unearthed an illegal internet telephony exchange in ...
The Best VoIP SIP Multi-Function Devices Today – OSnews  OS NewsI have been a VoIP (SIP) fan-girl for over a year now and as such I have searched for or tested lots of related devices, clients and clever services. This is a list ...
Free Peanut VOIP App for Cellphones:  eHam.neteHam.net Article: Free Peanut VOIP App for Cellphones: - Working on new project called Peanut. On the Peanut you can talk with ham amateurs around the ...
Voip-Pal : PTAB Denies Apple's Request For Judgment Invalidating Patents  NasdaqVoip-Pal.com Inc. said that the Patent Trial and Appeal Board or "PTAB" has decided Apple' s Motion for Sanctions in its IPR proceedings against.
Australians lost more than $10 million to scammers last year. Follow these easy tips to avoid being conned.  The Conversation AUAs curious social animals, humans are more trusting of people than we should be – especially when we're dealing with people over the phone, email or via SMS ...
French B2B operator Voip Telecom acquires ITC Ariane Services  TelecompaperVoip Telecom, which offers Unified Communications (UC) services in the French B2B market, has announced the acquisition of ITC Ariane Services, an ICT ...
Facebook rocked by yet another data-sharing scandal  VoIp.ReviewThe problems for the social networking giant Facebook continue to mount as yet another data-sharing scandal has exploded. The New York Times (NYT) has ...
Google Makes IM/VoIP Play, Releases Google Talk – OSnews  OS NewsGoogle has launched an instant-messaging (IM) program that allows text chat and computer-to-computer voice connections, a move that highlights the search ...
Trilogy International Partners Inc. (TRL) EPS Estimated At $-0.18; Shorts at VOIP-PAL.COM (VPLM) Lowered By 69.42%  The MoveefyVOIP-PAL.COM INC (OTCMKTS:VPLM) had a decrease of 69.42% in short interest. VPLM's SI was 8,500 shares in January as released by FINRA. Its down ...
Awaiting the cutting-edge Samsung Galaxy S10 Plus  VoIp.ReviewSamsung phone fans are eagerly looking forward to the upcoming release of Samsung's Galaxy S10 trio, including the top of the range model – the Galaxy S10 ...
Carrying VoIP Traffic – Best Uses Of A VPN  Billionaire365A virtual private network (VPN) is used to Voice-over-IP (VoIP) traffic for a lot of reasons, but it is the details that need to be taken into account in order for you to ...
Will VOIP-PAL.COM INC (OTCMKTS:VPLM) Run Out of Steam Soon? Short Interest Is Down | Thorold News  Thorold NewsThe stock of VOIP-PAL.COM INC (OTCMKTS:VPLM) registered a decrease of 69.42% in short interest. VPLM's total short interest was 8500 shares in January ...
What is VoIP? How does it work? | Business Phones | 2019  TechCoA guide to VoIP phones including: What is VoIP? How VoIP works, Top VoIP features, and everything else you need to know about "Voice over Internet Protocol"
How VoIP transforms a company's telephone system  Phoenix Business JournalThe impact VoIP has on a business in terms of cost savings and functionality is tremendous.
How Much Does VoIP Cost? 2019 | Compare Prices  TechCoVoIP Cost Guide: Is VoIP a good deal? We break down what VoIP providers charge for, and the impact VoIP could have on your business.
What is VoIP phone? - Definition from WhatIs.com  TechTargetA VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network.
Lakeport Police Department: Monday, Jan. 14  Lake County NewsMonday, Jan. 14, 2019 01:12 WIRELESS 911 HANG UP 1901140002. Occurred on Central Park Av. TXD TO CDF. Cellular E911 Call: Lat:39.054401 ...
What is a VoIP Service & why do you need a VPN to use it?  Business MattersBusiness MattersAre you familiar with the term VoIP? If not, don't worry as you are hardly the only one. Many people have never heard of this term even.
How You Can Be Charged For Not Answering Your Cell Phone On Cruise Ships  ForbesCell phone *service* is available on virtually all passenger ships throughout the world because for travelers it is now a necessity. It also constitutes a significant ...
More UAE residents join calls to lift ban on VoIP calls  Khaleej TimesSocial media networks were abuzz with discussions over a potential lifting of the ban on VoIP services over the weekend.
Best VoIP providers of 2018  TechRadarTop picks for a digital phone *service* to enjoy premium features, and also save money.
VoIP vs Landline Phones - Which is Better, Really?  TechCoNew vs old. VoIP vs Landline. Find out which business telephone system is right for your company, and how much you'll have to pay for the system.
Discord - The VoIP for Gamers Disrupting the Industry  G2 CrowdThe VoIP space is due for a disruption. Those from the nerdier corners of the internet have wondered if Discord, a VoIP tool for gamers, could potentially provide ...
Why Your Business VoIP System Might Not Belong in the Cloud  PCMag.comTheoretically, your business phone system can be nearly anywhere, but there are practical reasons that could govern where the primary switching takes place.
The business buyer's guide to VoIP  IT PROTraditional phone services are being discontinued. It's time to switch to VoIP - or perhaps to upgrade your existing PBX system.
Y'know what? VoIP can also be free from pesky regulation – US judges  The RegisterThe US Eighth Circuit Court of Appeals has decided that a phone *service* over the internet is no longer a phone *service* but an "information *service*" – freeing it ...
Why VoIP has become such a major player for businesses  ITProPortalVoIP does more than increase savings by lowering costs though. Here's why so many businesses are ditching their analogue lines in favour of VoIP.
BSNL WINGS - a VOIP based phone service launched  BusinessLineBharat Sanchar Nigam Ltd (BSNL) has launched BSNL WINGS a VOIP based *service*. In WINGS, there is no SIM or cable wiring as is a VOIP *service* through an ...
VoIP's Big Security Problem? It's SIP  PCMag.comChances are, your users haven't heard of Session Initiation Protocol (SIP) outside of any meetings you may have had with them concerning your company's ...
Uber adds VoIP calling option to its app  EngadgetUber now allows riders and drivers to communicate over voice over internet protocol (VoIP) in addition to SMS texts, in-app messaging and regular phone calls.
Migrating from PBX to VoIP: A hybrid VoIP approach  TechTargetIT has been caught between traditional PBX-based telephony and VoIP. The switch from PBX to VoIP doesn't have to come all at once. Our expert explores the ...
Uber rolls out new VoIP feature for riders and drivers to communicate through the app  The VergeOn Thursday, Uber announced a new way for to communicate through the company's app using voice over internet protocol, or VoIP. Much like Skype or ...
The Risk of Blocking VoIP  Muscat DailyThe restrictions that Omani ISPs impose on accessing VoIP services, such as WhatsApp calls and Skype, push users in Oman to seek unsafe tools to bypass the ...
Key Factors to Consider When Looking For a business VoIP  PC Tech MagazineVoIP stands for Voice over Internet Protocol. This is an advanced technology that allows you to make and receive calls over the broadband internet instead of ...
10 Best VoIP Office Phone Systems for Small Business in 2019  TechCoWe have reviewed and compared the very best VoIP office phones for small businesses, including models from Polycom, Mitel, Avaya, Cisco and more.
Test your knowledge of VoIP fundamentals  TechTargetDo you think you know your VoIP fundamentals? Test your knowledge of the basics of how VoIP works to see what you need to brush up on for certification tests ...
Cannot trace security threat through VoIP calls, says MHA  India TodayTen years after the 26/11 attacks where Lashkar conspirators sitting in Pakistan occupied Kashmir used Voice over Internet Protocol (VoIP) services to ...
Telinta, TextBetter Partner for VoIP Service Provider Offering  Channel PartnersTelinta, the global provider of cloud-based switching and billing offerings, has teamed up with TextBetter, a short message *service* (SMS) provider, on a new ...
VoIP Services Off Limits to State Taxes, Court Rules  Government TechnologyThe Eighth Circuit Court of Appeals' decision confirmed that states cannot regulate Internet-based phone services and set a legal precedent for the Federal ...
1-VoIP Residential - Review 2018  PCMag UK1-VoIP residential is a reliable cloud-based voice-over-IP *service* that's easy to set up and use. It doesn't pack the mobile, video calling, or softphone capabilities ...
Etisalat rolls out new VOIP provider  Arabian BusinessHiU Messenger is the third provider to be made available for VOIP use, after BOTIM and C'Me.
Blair William & Company Has Lowered Its 3 (DDD) Holding by $1.34 Million; As Verizon Communications (VZ) Share Value Rose, Gabelli Funds Has Upped Its Stake by $476,947  The MoveefyGabelli Funds Llc increased its stake in Verizon Communications (VZ) by 0.41% based on its latest 2018Q3 regulatory filing with the SEC. Gabelli Funds Llc ...
AudioCodes (AUDC) Upgraded to Buy by BidaskClub  PressOracleAudioCodes (NASDAQ:AUDC) was upgraded by stock analysts at BidaskClub from a “hold” rating to a “buy” rating in a report released on Wednesday, January ...
Zipwhip raises $51.5M for businesses to text customers from any kind of phone line  TechCrunchA surge of audio services using AI are giving voice a boost in customer *service*, but when it comes to communications in the age of mobile, messaging continues ...
Lenovo VoIP 360 Camera Speaker Allows For On-The-Go Video Conferencing  UbergizmoLenovo has unveiled a new product at the Consumer Electronics Show 2019 which will prove to be useful for busy professionals. The VoIP 360 Camera...
Analyzing AltiGen Communications (ATGN) & Sunworks (SUNW)  Fairfield CurrentSunworks (NASDAQ:SUNW) and AltiGen Communications (OTCMKTS:ATGN) are both small-cap oils/energy companies, but which is the superior business?
Best VoIP and Telephony Certifications 2019  Business News DailyAs VoIP and IP-based PBXs continue replacing traditional PBXs and PSTNs, the telephony space is changing, and so are related credentials for IT professionals ...
Plain Old Telephones, SD-WAN And VoIP  ForbesVoice over Internet Protocol (VoIP) phone systems have been omnipresent for the past several decades. The VoIP way of phone *service* delivery provides ...
BSNL launches VOIP service 'Wings' in India  ETTelecom.comNEW DELHI: State-run telco BSNL on Tuesday said that it has launched its Internet Telephony (VOIP) *service* with brand name “Wings” in India. The connections ...
GSI Technology (GSIT) versus DSP Group (NASDAQ:DSPG) Financial Survey  Fairfield CurrentDSP Group (NASDAQ:DSPG) and GSI Technology (NASDAQ:GSIT) are both small-cap computer and technology companies, but which is the superior business ...
PSTN vs. VoIP: What's best for your business?  TechTargetDespite VoIP technology growing more widespread, some organizations still need to maintain legacy PSTN services. Learn how to evaluate the features of ...
New Guidelines on Accessing Emergency Services via Broadband VoIP  ISPreview.co.ukOfcom has this week published their final guidance on how UK providers of Voice-over-Internet-Protocol (VoIP) or similar broadband-based phone services.
Talk of the town: VoIP is evolving, and it’s making everyone more productive  TechGenixEnterprises looking to take their communications capabilities to the next level need to track these latest trends from the VoIP world.
DoT allows telcos to make calls over the internet; no clarity for VoIP apps  MediaNama.comThe telecom department issued a notification on Tuesday saying that Internet Telephony services are “untethered from the underlying access network”.
Head to Head Analysis: AltiGen Communications (ATGN) & Sunworks (SUNW)  Fairfield CurrentAltiGen Communications (OTCMKTS:ATGN) and Sunworks (NASDAQ:SUNW) are both small-cap computer and technology companies, but which is the ...
Cisco Issuing Patch To Squish 'High Impact' VoIP Phone Bug  CRNThe bug, which was found by Cisco during internal security testing, "could allow an authenticated, remote attacker to perform a command injection and execute ...
Here are the 5 best VoIP phone services for small businesses  Digital TrendsSmall businesses that are seeking VoIP telephone services have several options. This guide will help small business owners find the phone system that best ...
Why landline telephony is losing the battle to VoIP  FinfeedVonex has designed its own feature-rich VoIP private branch exchange (PBX) system which it sells direct to SME customers, as well as through white label ...
BTRC: Illegal VoIP calls incur huge revenue loss  Dhaka TribuneThe Bangladesh Telecommunications Regulatory Commission (BTRC) is incurring huge revenue losses from illegal international calls made from all over the ...
4 illegal VoIP set-ups busted in Mumbra  Mumbai MirrorCops probing if the exchanges were used for terror-related activities; 4 arrested. The police on Tuesday arrested four persons and busted four Voice over ...
3 Tips for Switching to Cloud for VoIP  EdTech Magazine: Focus on Higher EducationSchool districts moving their phone systems from old-style analog or digital private branch exchange to cloud-based Voice over IP expect to benefit from lower ...
Hundreds of VoIP scammers deported  Khmer TimesImmigration Department deport +200 Chinese who were caught operating VoIP scams.
VoIP scammers to be deported next week  Khmer TimesMore than 230 Chinese nationals caught operating Voice over Internet Protocol scams in Takeo province last week will be deported on December 10, a senior ...
Top 10 Best VoIP Softphone Apps for Businesses in 2019  TechCoWhether you already have an established phone system *service* package for your business or you simply want to take advantage of free or low-cost calls from ...
Got VoIP? 4 tips to avoid getting hacked  Siliconrepublic.comVoIP fraud is becoming more commonplace, but what are the best methods to reduce the risk to your business?
Mobile VoIP Market 2019 Global Industry – Key Players, Size, Trends, Opportunities, Growth Analysis and Forecast to 2023  Honest VersionMobile VoIP or simply mVoIP is an extension of mobility to a Voice over IP network. Two types of communication are generally supported: cordless/DECT/PCS ...
Verizon's Innovation-driven Growth in the VoIP Access and SIP Trunking Services Market Acknowledged by Frost & Sullivan  PRNewswireThe functionality, scalability, and reliability of Verizon's VoIP access and SIP trunking platform have enabled it to acquire customers across the spectrum...
Global VoIP Software Market – Segmented by Application, Technology, Type, and Geography – Growth, Trends, and Forecast (2018 – 2023)  The Spring TimesThe VoIP Software report covers the Global market and regional market analysis. The VoIP Software industry report examines, keep records and presents the ...
Why VoIP encryption must be factored into the wider cyber security debate  ITProPortalWhile convenient for modern organisations, voice over IP (VoIP) comes with its own security challenges.
AudioCodes (AUDC) Raised to Buy at ValuEngine  PressOracleAudioCodes (NASDAQ:AUDC) was upgraded by equities research analysts at ValuEngine from a “hold” rating to a “buy” rating in a research note issued to ...
What is VoIP Phishing?  Energy TribuneVoIP phishing, also known as vishing, is a criminal cyber practice that uses social engineering over the VoIP system to gain access to confidential data and ...

Voice over IP (VoIP) Features

Because with VOIP you can make calls from anywhere you... Read More

Will VoIP be a Mass Market Product?

A common thinking among "Marketing people " is that for... Read More

VoIP in the Home

VoIP is set to revolutionise home communications. With VoIP you... Read More

Broadband Phone Technology - Top 5 Reasons You Should Take Notice

For the uninitiated, the term broadband phone is loosely used... Read More

Instant Menaces or Instant Messengers?

Many vendors offering Instant Messaging (IM) services have added new... Read More

The Single Most Important Thing to Know About Computer Phones (VoIP)

Over 90% of computer phones (VoIP) are not secure because... Read More

VoIP Phone Home?

The movie Extra Terrestrial (ET) coined the phrase "phone home"... Read More

How Much Bandwidth is Required for VoIP Phones?

A long-standing question for potential VoIP (Voice over Internet Protocol)... Read More

Alarm Systems & VoIP (Voice over Internet Protocol) Phone Lines

An astounding and unexpected number of people are dropping their... Read More

VOIP Questions and Answers

Voice over Internet Protocol, or VoIP, has grown in popularity... Read More

What Is VOIP?

Confused about VOIP? Join the crowd. It's not as difficult... Read More

Faxing over VoIP

As far as VoIP has come in Voice telephone calls,... Read More

Use your Computer to make Cheap Long-Distance Telephone Calls

What is 'VoIP'?Simply put, VoIP refers to the carriage of... Read More

Should You ,VoIP?

My friend in Florida, Samuel, called me last week and... Read More

Voice over Internet Protocal VoIP for Business

VoIP consists of 2 major technologies....Making Calls Over the Internet--ResidentialThis... Read More

The Future of Communications - Voice Over Internet

When was the last time that you were able to... Read More

Consumer Review on CallWave Call Alert Service

Missing phone calls while you are online?Are you thinking of... Read More

Will the Bell System Survive? A Massive Transfer of Wealth from Bell to VoIP is Underway

Will the Bell System Survive? A Massive Transfer of Wealth... Read More

Using a Bluetooth Headset with your PC

BluetoothFor those of you not familiar with the term, Bluetooth... Read More

VOIP For Your Business

Many companies are now beginning to look into alternatives to... Read More

VoIP (Computer Phone) Warning

Warning! Warning! Warning!Beware of VoIP internet service providers that operate... Read More

Voip - Voice Over IP and Business: Is It For You?

VoIP allows users to make phone calls using their high-speed... Read More

World On IP Community versus Telecoms Monopoly

World on IP community versus the TELECOMS' monopoly or a... Read More

Voice Over IP ? Saving Money

I was on a tech support call with a client... Read More

How VoIP Works -- Busting Out of Long Distance Rates

VoIP is the newest advancement in audio communications technology, and... Read More