Voice over IP (VoIP) Features

Because with VOIP you can make calls from anywhere you have access to a broadband connection, users can take their IP phones or ATA's with them on trips and still have access to what is essentially their home phone.

Some people use a softphone to access their VOIP service. A softphone is a specially developed software application that loads the VOIP service onto your desktop computer or laptop. Some even have an interface on the screen that looks like a traditional phone. These softphone applications allow you to place VOIP calls from your laptop; anywhere in the world you have access to a broadband connection.

Most traditional phone companies charge you for extra features that are added to your account. With VOIP service providers these usually come as standard. Features such as:

1. Caller ID

2. Call Waiting

3. Call Transfer

4. Repeat Dialling

5. Return Call

6. Three-Way Dialling

Some VOIP service providers also offer advanced call filtering features. These additional features allow you to decide how calls to a specific number are handled by using caller ID information. They allow you to:

1. Forward the call to a particular number

2. Send the call directly to voicemail

3. Give the caller a busy signal

4. Play a "not-in-service" message

Many VOIP services also allow you to check your voicemail over the internet or attach messages to an e-mail that is sent to your computer or PDA. It's best to check with VOIP phone system suppliers and service operators exactly what features they offer as package and service prices vary greatly.

There are many other cost saving benefits that arise from a streamlined VOIP phone system network. For the network administrators, a VOIP phone system means they only have one network to maintain instead of two. The portability of the phone system is also greatly simplified. This is because most VOIP phone systems can be configured using a web interface, which can be managed by the network administrator. The MAC (move, add, change) process is made much easier, and you will not have to call your system/service provider for every MAC you carry out. All this means lower ongoing costs for your company.

Another cost saving for companies who implement a VOIP system is, because multiple offices, no matter where they are in the world are seamlessly connected, they can share many of the features VOIP can offer, such as:

1. One single receptionist

2. Auto attendant facilities

3. Voice mail system

Thanks for reading, please take the time to rate the article.

Jason

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Jason Morris is co-author, search engine optimization and marketing consultant of Business Phone Systems Direct. Specialists in the supply and installation of business phone systems and accessories.
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In The News:

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WhatsApp cuts recipients of forwarded messages to curb fake news  Guardian NigeriaWhatsApp Messenger, popular text messaging *service*, has reduced messages a user can forward to five recipients, in an effort to reduce the spread of false ...
DSP Group (DSPG) Lowered by Zacks Investment Research  BharataPressZacks Investment Research cut shares of DSP Group (NASDAQ:DSPG) from a buy rating to a hold rating in a report released on Friday morning.
4 illegal VoIP set-ups busted in Mumbra  Mumbai MirrorCops probing if the exchanges were used for terror-related activities; 4 arrested. The police on Tuesday arrested four persons and busted four Voice over ...
Hundreds of VoIP scammers deported  Khmer TimesThe General Immigration Department yesterday deported more than 200 Chinese nationals who were caught operating Voice over Internet Protocol scams in ...
3 Tips for Switching to Cloud for VoIP  EdTech Magazine: Focus on Higher EducationSchool districts moving their phone systems from old-style analog or digital private branch exchange to cloud-based Voice over IP expect to benefit from lower ...
Top 10 Best VoIP Softphone Apps for Businesses in 2019  TechCoWhether you already have an established phone system *service* package for your business or you simply want to take advantage of free or low-cost calls from ...
Verizon's Innovation-driven Growth in the VoIP Access and SIP Trunking Services Market Acknowledged by Frost & Sullivan  PRNewswireThe functionality, scalability, and reliability of Verizon's VoIP access and SIP trunking platform have enabled it to acquire customers across the spectrum...
Got VoIP? 4 tips to avoid getting hacked  Siliconrepublic.comVoIP fraud is becoming more commonplace, but what are the best methods to reduce the risk to your business?

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