What Is VOIP?

Confused about VOIP? Join the crowd. It's not as difficult as it sounds and we are going to make VOIP simple for the average person.

VOIP simply means Voice Over Internet Protocol. Now you don't need to know anything about the protocol so basically it is using the Internet to make phone calls.

All you need is a high speed internet connection to make a VOIP call. There are many companies that offer VOIP service and offer the telephone with it. Many will even set it up for you. Even local cable companies are offering to set you up. Once it is set up, you don't need to worry about anything. You can simply make telephone calls just like normal. Now you will be making calls through an internet company and not your phone company.

Why should I use VOIP and are there any disadvantages?

Advantages

The main reason most will want to use it is to lower their phone bills. You will normally pay a flat fee and you will get long distance to the US and Canada with it at no extra charge.

You can keep you phone number that you have now.

No matter where you move you can take your phone number with you even if you move to a different area code. My daughter moved to Bermuda and she kept her home phone number.

When you move and your phone moves with you there are no extra setup charges as there is with your local phone

If you are travelling you can set it up to use your laptop or wireless connection, as long as it is high speed. Most hotels these days accomodate this.

No longer will you have to pay for extra features. With VOIP service providers these usually come as standard. Features such as:

1. Caller ID

2. Call Waiting

3. Call Transfer

4. Repeat Dialling

5. Return Call

6. Three-Way Dialling

Advanced call filtering features. These features allow you to decide how calls to a specific number are handled by using caller ID information. They allow you to:

1. Forward the call to a particular number

2. Send the call directly to voicemail

3. Give the caller a busy signal

4. Play a "not-in-service" message

Disadvantages

Sometimes the quality is not as good as phone lines. It's close and will continue to get better. I suspect that within a year you will not be able to tell the difference.

Set up can be very challenging. If you are not a techie, there is always someone you can hire to do it for you. With the financial savings you will get from it, it's worth it to pay someone if you are at all squimish about it.

It does not work well with fax machines and alarm systems. It works and in short time this will also improve.

If your internet access goes down then your phone will also go down. For most with high speed access this rarely happens.

If the power goes off the phone will not work. For most of us, this is also a rare occurrance. You can get backup batteries to resolve this issue if you are in a rural area and it happens often.

Currently the government does not apply taxes to the service. If that changes VOIP may not be price effective anymore.

VOIP is the future and more and more people are coming online with it every day. This may also effect a lowering of the cost in time.

That is it in a nutshell. It's not nearly as scary as you thought.

Jean Sutherland is a technical writer for the popular website http://www.voip-place.com/ where everything VOIP is discussed. She is also the owner of the successful website The Company Newsletter at http://www.thecompanynewsletter.com where you will find loads of free software, articles on marketing and common computer questions.

In The News:

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Uber adds VoIP calling option to its app  EngadgetUber now allows riders and drivers to communicate over voice over internet protocol (VoIP) in addition to SMS texts, in-app messaging and regular phone calls.
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Y'know what? VoIP can also be free from pesky regulation – US judges  The RegisterThe US Eighth Circuit Court of Appeals has decided that a phone *service* over the internet is no longer a phone *service* but an "information *service*" – freeing it ...
Submit Phone Requirements for the VoIP Phone Project  University of Arkansas NewswireThe University of Arkansas is modernizing communication on campus with a Voice over Internet Protocol (VoIP) solution. During the spring 2019 semester, ...
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The business buyer's guide to VoIP  IT PROTraditional phone services are being discontinued. It's time to switch to VoIP - or perhaps to upgrade your existing PBX system.
Hyderabad man was running illegal VoIP service, had no links to ISI, say cops  The News MinuteThis comes after the Hyderabad police arrested Dinesh Kumar, who was running an illegal VoIP (voice over internet protocol) *service* that converts international ...
VoIP Innovations Launches Showroom, First CPaaS Marketplace for the Channel  PR WebThe VI Showroom allows channel partners to resell white-labeled CPaaS apps and services, and developers to monetize the communications services they ...
How VoIP transforms a company's telephone system  Phoenix Business JournalThe impact VoIP has on a business in terms of cost savings and functionality is tremendous.
New Project Website and VoIP Phone Bar Dates Announced  University of Arkansas Newswire2019 is here, and with the new year comes the implementation of a new campuswide VoIP phone system. This project will begin rolling out building by building ...
Change your password! VoIP provider leaves huge database exposed online  Naked SecurityA researcher has discovered an exposed database of customer and internal system credentials belonging to US VoIP *service* provider VOIPo.com.
How can your business use VoIP to enhance customer experience? [INFOGRAPHIC] -  Anthill onlineAs this infographic from Paradyn shows, customer experience can be greatly enhanced by the adoption of VoIP phone systems.
Public Knowledge Slams FCC Over VoIP Privacy  Multichannel NewsFollowing a Report that a California VOiP provider kept millions of text messages and call records on unsecure database for months, Public Knowledge has ...
VOiP Creator Bets On CelPay To Become The Venmo Of Blockchain  ForbesThe creator of VoIP now wants to open up the world of blockchain to borrowers, lenders and the unbanked by offering attractive APR rates via their CelPay app.
Etisalat unveils new VoIP  Comms MEAHiU Messenger is the third provider to be made available for VoIP use, after BOTIM and C'Me - Business, ETISALAT, Business, VoIP, Internet, Tech.
Google Voice VoIP call support starts rolling out to all users  SlashGearGoogle Voice remains a popular *service* that gets far too little attention. Users have been waiting months for a promised voice-over-IP (VoIP) feature, which.
VoIP phone system installation | A quick how-to guide  Startups.co.ukDone away with your old office phones, but wondering how to install a VoIP phone system? Read on for the 6 key components essential to installing your VoIP.
Google Voice to be rolled out with VoIP  VoIp.ReviewGoogle Voice is finally getting an update with the addition of Voice over Internet Protocol (VoIP), honoring the company's commitment made in 2017 to make ...
How does PCI DSS apply to VoIP?  Security BoulevardLast month, the revised 'Securing Telephony Payments' document was released by the PCI SSC SIG working group. While this received much coverage, ...
VoIP Services Off Limits to State Taxes, Court Rules  Government TechnologyThe Eighth Circuit Court of Appeals' decision confirmed that states cannot regulate Internet-based phone services and set a legal precedent for the Federal ...
BSNL launches VOIP service 'Wings' in India  ETTelecom.comNEW DELHI: State-run telco BSNL on Tuesday said that it has launched its Internet Telephony (VOIP) *service* with brand name “Wings” in India. The connections ...
Demo New VoIP Phones Tomorrow in Arkansas Union  University of Arkansas NewswireStarting in February, IT Services will introduce a Voice over Internet Protocol (VoIP) solution to replace the current phone system at the University of Arkansas.

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