The Lowdown on VoIP

It seems like technology is headed for a massive telephone change over. The traditional Public Switched Telephone Network (PSTN) is looking to be replaced by VoIP. VoIP is short for Voice over IP. VoIP is the routing of conversations over an IP network or the Internet. VoIP uses a packet-switched network instead of the circuit-switched voice transmission lines used by traditional telephone networks. VoIP does not need an Internet connection to work. A company that has a LAN connection with all of its computers can utilize VoIP technology.

VoIP is a great technology, but has a variety of issues with implementation. VoIP may face problems with latency because IPs do not provide Quality of Service guarantees, nor do they provide their packets of information in sequential order. High-speed Internet connections are required for VoIP and firewalls often prove tricky for VoIP technology. To combat this, many people use Session Border Controllers (SBC).

VoIP technology has many advantages. There are more new features with VoIP because of the lack of an International Telecommunications Union. VoIP is still very much an open market for developers, so the technology is constantly being improved. VoIP also has a lower cost than traditional sources because of the monopolies that exist or traditional phone companies being controlled by the government. Some users even see VoIP phone calls as free because they do not have to pay extra for the service. The user only pays the Internet service provider, and therefore the usage of VoIP seems to be free. You can also take your VoIP phone wherever you go because all you need is a network connection to make it work. VoIP technology will also benefit network agents who work for call centers. Agents can help callers from anywhere in the country with an Internet connection. Finally, because VoIP is on the computer, there is increased functionality. Conference calls can be held, information can be sent, and things like address books can be updated and shared over VoIP.

While VoIP has many advantages, there are a few drawbacks to the service. One of the biggest drawbacks is reliability. Telephone lines have back up generators in case of power outages, so phones can keep working. Because VoIP is connected to the Internet, a power outage will end a VoIP call when the computer shuts down. To combat this, users must buy an expensive uninterruptible power supply or a generator that must then be installed on the premises. Internet connections are also subject to disconnection, depending on crowded networks, and the quality of the ISP. If the Internet connection drops, then the VoIP call will be dropped. VoIP is also a problem for emergency calls. Because of the nature of the Internet and VoIP systems, emergency workers cannot trace calls. In the event that someone with an emergency has a problem but is unable to give an address, the emergency worker will not be able to trace the call and find the person. VoIP carriers are already attempting to fix this problem by implementing a technical work-around. Finally, it will be very difficult to integrate VoIP on a massive scale, because while the standard Plain Old Telephone System (POTS) has a common standard, VoIP does not.

VoIP has many advantages as well as some large drawbacks. The main roadblock in the way of global VoIP adoption is reliability. When VoIP proves that it can be just as reliable as traditional telephone services have been over many years, then it will start to be adopted. VoIP technology is always improving, so the problems with VoIP today are likely to be solved sooner than many people expect. VoIP can truly revolutionize both the business world and home life.

Mike Schuda is fascinated by new technologies and writes for VoIP Lowdown ( http://www.voiplowdown.com ).

In The News:

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Truecaller Voice VoIP Calling Feature Launched, Now Rolling Out on Android  NDTV NewsTruecaller was spotted testing a VoIP (Voice over Internet Protocol) calling *service* for its premium subscribers earlier this month, letting users make a voice call ...
bOnline VoIP review  TechRadarAn affordable and easy to configure VoIP solution that can convert any computer into a phone system with the minimum of hardware and expertise.
Business Choice Awards 2019: Voice Over IP (VoIP) Systems  PCMag.comThis year we had 12 VoIP systems/services make the cut to be rated in our Business Choice survey, but the top slot is a familiar one.
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VoIP's Big Security Problem? It's SIP  PCMag.comChances are, your users haven't heard of Session Initiation Protocol (SIP) outside of any meetings you may have had with them concerning your company's ...
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False beliefs about the VOIP  Thrive GlobalThe VoIP (or Voice over IP) is a tool that has spread much in the business sector . However, not everyone knows it in depth. Or, in any case, he believes he has ...
VoIP Brings New Features and Changes to Campus Calling  University of Arkansas NewswireThe Voice over Internet Protocol (VoIP) project reached a significant milestone last week when 827 campus phone numbers were transferred from AT&T to the ...
VoIP SLAs: Can You Measure How Your Carrier Is Doing?  No JitterVoIP is a common method for carrying calls today, and enterprise IT communications managers have many tools they can use to measure voice quality.
Why VoIP has become such a major player for businesses  ITProPortalVoIP does more than increase savings by lowering costs though. Here's why so many businesses are ditching their analogue lines in favour of VoIP.
Assess a combined VoIP and unified communications framework  TechTargetVoice over IP is an integral part of a unified communications strategy. The functionality offered by a combined VoIP and unified communications framework ...
Compare offerings from 8 leading cloud and hybrid VoIP vendors  TechTargetAlthough cloud computing has had a significant impact across much of enterprise IT for the past decade, voice over IP is one area where public cloud services ...
Why Your Business VoIP System Might Not Belong in the Cloud  PCMag.comManaged voice over IP (VoIP) vendors insist the best place for your phone *service* is in the cloud. But there are several practical reasons why some or all of it ...
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When to Use a VPN to Carry VoIP Traffic  PCMag.comIT professionals might decide to route their Voice-over-IP (VoIP) traffic across a virtual private network (VPN) for several reasons. And while it makes sense in ...
Cloud Telephony Service Market Overview, Growth Strategy With Singtel, 8×8, BroadSoft, Vox Telecom, Mitel, MegaPath, AVOXI, Dialpad And Other  Rise MediaThe Cloud Telephony *Service* Market research report is a proficient and point by point analysis of the current circumstance of the ABC industry by concentrating ...
1 Year, 50 Sites: Lessons Learned in Cloud VoIP Project  No JitterSecond in a multipart series: The good, bad, and ugly… expect to see it all in a cloud migration.
Business Landline To VoIP, Why Change?  Irish Tech NewsLet's take a look at why business landlines are becoming obsolete against the largest rival VoIP and what is it that is making businesses decide to change.
VoIP Phone Update to Improve Call Quality  University of Arkansas NewswireA software update for all VoIP desk phones will take place this Friday, June 21, between midnight and 2 a.m..
Did You Know Voip Could Be The Key To Your Business Success?  CEOWORLD magazineThere are various ways in which VoIP in Canada can help you scale up your business to the level you want it to be. Here are the reasons why it can create ...
9 Steps to Optimize Your Network for VoIP  PCMag AUMoving your voice traffic to your data network has become a default implementation for business phone *service* over the last 10 years. However, even though ...
VoIP phone system installation | A quick how-to guide  Startups.co.ukDone away with your old office phones, but wondering how to install a VoIP phone system? Read on for the 6 key components essential to installing your VoIP.
How Hackers Broke WhatsApp With Just a Phone Call  WIREDAll it took to compromise a smartphone was a single phone call over WhatsApp. The user didn't even have to pick up the phone.

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